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Customer Service Representative 

Job Details

We’re looking for an upbeat, customer-obsessed Customer Service Representative to join our fully remote team!  Someone who works hard, learns fast, and genuinely enjoys impacting the customer’s experience on every interaction.

What You’ll Do

  • Be the friendly, dependable voice customers trust for support, guidance, and quick solutions.
  • Communicate with customers via phone, email, and chat—sometimes all in the same hour—while keeping interactions positive, helpful, and human.
  • Handle challenging situations with patience, empathy, and professionalism
  • Troubleshoot issues, answer questions, and make every customer feel valued and understood.
  • Learn different tasks across the business and switch gears with ease—your agility keeps things interesting.
  • Juggle multiple priorities while staying focused on delivering an exceptional customer experience.
  • Work with confidence and ownership—managing your time, workflow, and priorities while staying accountable and customer-focused.
  • Use Excel to organize information, track data, and support customer needs efficiently
  • Collaborate with your virtual teammates to share ideas, celebrate wins, and continually improve how we serve customers.

What We’re Looking For

  • A customer-first mindset with a genuine desire to help and delight others.
  • Strong multitasking abilities—you can pivot quickly, stay organized, and prioritize effectively.
  • Excellent soft skills: active listening, empathy, clear communication, and the ability to delight customers in every interaction.
  • Comfort navigating tough conversations and turning tricky situations into positive outcomes.
  • Proficiency in Excel and confidence working with spreadsheets.
  • Knowledge of industrial wholesale products or environments is a plus
  • Serious initiative and a strong work ethic
  • Agility and eagerness to learn new systems, tasks, and processes.

Why You’ll Love It Here

  • Fully remote role
  • A culture that values positivity, growth, hard work, and genuinely taking care of customers.
  • Opportunities to grow, build skills, take on new challenges, and stretch into new areas.

If you love connecting with people, enjoy a dynamic workday, and want to be part of a team that’s all about great customer experiences (with a little fun along the way), we’d love to meet you!

Notice to all applicants: ORS Nasco is a drug-free workplace. Alcohol and drug misuse poses a threat to the health and safety of ORS Nasco employees and to the security of the company’s equipment and facilities. For these reasons, ORS Nasco is committed to the elimination of drug and alcohol use and misuse in the workplace. Employees may be subject to drug screening if safety concerns arise or if reasonable suspicion is warranted.

Notice to third-party agencies: ORS Nasco does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruiting Agreement, ORS Nasco will not consider or agree to payment for any referral compensation or recruiter fees. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, ORS Nasco explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of ORS Nasco.

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Customer Service Representative

Job Details

Who you are

  • CSR skills, plus: proficient written and verbal communication skills.
  • Strong multi-tasker and adept at using tools and resources available.
  • Proactive with customer, anticipating needs.
  • Ability to show empathy and ability to mentor new hires.
  • Ability to adapt to change daily based on business need or system issues
  • Ability to de-escalate calls and resolve concern
  • High school education or equivalent experience.
  • 6 months to a year experience working as an Associate CSR or equivalent experience.
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
 
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products–and operate our company–to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit: https://symetra.eightfold.ai/careers
 
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
 
Please review Symetra’s Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees’ internet connection:
  • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC’s definition of “broadband.”
  • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
  • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you’ll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra’s standard as outlined above.
 
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
 
Failure to comply with verification procedures may result in:
  • Disqualification from the recruitment process
  • Withdrawal of a job offer
  • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

APPLY HERE: Customer Service Representative

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Customer Care Representative

Job Details

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that’s disrupting the home dĂ©cor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don’t compromise on function. If you’re passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary:

Ruggable is looking for a full-time Consumer Care Representative to join our team! This individual will act as the voice of Ruggable, interacting with our North America customers primarily via phone, chat and email. The ideal candidate is someone with prior experience conducting phone calls in customer service, has a positive and upbeat attitude, and thrives in a fast-paced work environment with highly engaged teams.

What You’ll Do:

  • Serve as the frontline voice of Ruggable to our consumers, delivering excellent consumer service primarily via phone, chat and email
  • Provide timely and thorough resolution to consumer inquiries, including ones pertaining to returns, cancellations, exchanges, order status, product recommendations, etc.
  • Act as a product expert, maintaining a well-rounded understanding of our website, features, stock lists and products
  • Communicate with management to escalate problems and recommend resolutions to better our consumer experience
  • Be a collaborative team player by supporting your teammates and sharing helpful tools or methodologies to enhance efficiency across the team

What You’ll Need to Have:

Required:

  • Excellent written and verbal communication
  • Passionate about helping others and ïŹnding solutions
  • Ability to resolve inbound inquiries across channels with high empathy and customer engagement
  • Ability to summarize and escalate issues quickly and concisely
  • ProïŹciency with spreadsheet applications (i.e., Google Sheets, Microsoft Excel)
  • Must be a team player
  • Must be a self starter and multi-tasker, while remaining responsible and detail-oriented

Preferred:

  • Experience working in omnichannel CPG organizations
  • Familiarity with ecommerce platforms (Shopify, Zendesk), best practices and industry at large

Compensation:

  • $17.50 per hour starting salary
    • This is a full-time role with a 40-hour work week
  • Employer matching (up to 3% of base salary) for company sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.

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Patient Engagement Representative

Job Details

TeamHealth is named among the Top 150 Places to Work in Healthcare by Becker’s Hospital Review. Newsweek Magazine recognizes TeamHealth as ‘one of the greatest workplaces for diversity, 2024’ and TeamHealth is also ranked as ‘The World’s Most Admired Companies’ by Fortune Magazine. TeamHealth, an established healthcare organization is physician-led and patient focused. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us.
What we Offer:
Career Growth Opportunities
Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
401K (Discretionary matching funds available)
Generous PTO
8 Paid Holidays
Equipment Provided for Remote Roles

JOB DESCRIPTION OVERVIEW:
The Patient Engagement Representative, Correspondence, Mail (Non-Legal) is responsible for processing correspondence intake and performing data entry for customer communications functions. The representative is accountable for adhering to processes to align with HRRG and TeamHealth policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Receives, scans, and uploads daily mail from various couriers (USPS, FedEx, UPS) into OnBase, maintaining document integrity.
  • Completes accurate categorization of correspondence in OnBase, including proper routing of legal and non-legal items, and escalation of time-sensitive, governmental, regulatory, licensing, or other correspondence.
  • Processes and logs all daily outgoing mail in a timely manner.
  • Processes patient and customer requests via OnBase and FACS workflows according to departmental training and compliance standards.
  • Meets standard KPIs to achieve an exceptional patient experience.
  • Maintains documentation for all workflows related to customer correspondence processing and data entry.
  • Maintains document retention and destruction consistent with laws, HRRG policy, and any litigation holds.
  • Assists in reporting on correspondence volumes, backlogs, and any trends or changes.
  • Identifies and escalates potential UDAAP violations.
  • Assists in gathering materials for regulatory and licensing examination requests for correspondence processing functions.
  • Performs other related duties as assigned.

 

QUALIFICATIONS / EXPERIENCE:

  • High School Diploma, or equivalent certifications and work experience.
  • 1–3 years of experience in customer service, with some experience in compliance.
  • Familiar with consumer financial protection laws and regulations.
  • Ability to analyze, evaluate, track, and trend outputs for accuracy and integrity.
  • Excellent interpersonal and communication skills.
  • Ability to work independently to accurately complete recurring tasks with minimal supervision efficiently and accurately.
  • Highly accountable and dependable.
  • Knowledgeable about industry best practices in compliance and accounting.
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), Smartsheet, and related software.
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Credentialing Specialist

Job Details

 

TeamHealth has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine and one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.

JOB DESCRIPTION OVERVIEW:

The Credentials Specialist is an administrative position coordinating facility specific medical staff office and/or non-privilege post-acute applications, including Advanced Practice Clinicians (APC) Supervisory paperwork requirements, for clinicians who have been recruited to work at facilities wherein TeamHealth’s services are provided. The position requires disciplined follow-up, clinician and medical staff office / facility interface, organization skills and detailed documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Carries out the process as outlined in the TeamHealth Coordination of Credentials Policies and Procedure Manual
  • Establish working relationships with internal and external personnel to facilitate all aspects of facility application processes as it relates to receiving privileges or approvals to work at a facility (ies) and maintaining the privileges.
  • Collaborate with clinicians and/or other internal/external resources if/when a new state license is needed for clinician(s)
  • Coordination, receipt, and data entry of clinician information via standardized processes in the credentials software system(s) for the purpose of ensuring clinician information is accurate and up-to-date
  • Ensures current documentation is on file for all contracted clinicians and all pertinent documentation is forwarded to appropriate privileging and non-privileging facilities for initial privileges / approvals and reappointments.
  • Facilitates and tracks the entire facility application and reappointment process and documents accordingly.
  • Initiates and ensures malpractice coverage for clinicians
  • Ensures facility requirements are met in order to present applications to facilities’ Medical Staff Offices or Post-Acute places of service in accordance with quality standards
  • Prepares and ensures accuracy of clinician applications for hospital privileges / approvals.
  • Performs follow-up per guidelines with hospitals and post-acute facilities. Notify stakeholders: Onboarding ,Provider Enrollment, VPOs, FMD’s, RMD, scheduler, and recruiters about the credentialing status
  • Maintains Credentials database(s) to identify and disseminate to others (onboarding, provider enrollment, recruiting, scheduling, contracting) hospital privilege / approval report status
  • Coordinates, completes, and follows-up on the reappointment process for hospitals.
  • Ensures appropriate APC and Supervisory paperwork is complete, based on clinician type and the requirements of TeamHealth, State(s) and Facility(ies)
  • Ensures appropriate state ratio(s) are maintained for APC and Supervisory relationships
  • Maintains personal adherence to professional confidentiality standards established within the Department and in accordance with legal, ethical, and facility policies
  • Interfacing with clinicians, Onboarding and other departments as needed

QUALIFICATIONS / EXPERIENCE:

  • Two (2) years of college (specifically business courses) or
  • One (1) to three (3) years of experience in a medical staff office or credentials position
  • Excellent organization skills with the ability to handle multi-tasks
  • Excellent interpersonal skills
  • Excellent negotiation and persuasion skills
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Customer Engagement Expert (CEE)

Job Details

Job Title: Customer Engagement Expert (CEE)

Pay Rate: $15/hr

FLSA Status: Non-Exempt

Department: Messaging Services

Location: Remote

Start date: February 23rd, 2026

About ActivEngage:

Founded in 2007, ActivEngage is transforming the online shopping experience by creating meaningful conversations that build trust and drive action. We are a fast-growing company on a mission to provide the most trusted live chat service to businesses globally. If you’re passionate about technology and eager to make a difference through impactful communication, ActivEngage could be the perfect fit for you!

What you’ll do as a Customer Engagement Expert (CEE):

As a Customer Engagement Expert (CEE), you’ll play a key role in delivering exceptional customer service through dynamic, real-time conversations. Your goal is to build trust and guide consumers toward making informed decisions, all while supporting lead generation for our automotive clients.

This is a chat-based role where you’ll engage directly with customers visiting car dealership websites or related automotive platforms. Through thoughtful and tailored conversations, you’ll gather key information from interested shoppers and help connect them with a dealership that can meet their needs. Our CEEs are the first step in the customer journey, through lead generating, helping turn interest into opportunity.

We don’t rely on scripts, you’ll need to think on your feet and customize each interaction to the person you’re chatting with. You’ll receive comprehensive training to ensure you’re fully equipped to excel in your role and support our customers with confidence.

This is a chat-based position that follows a structured call center–style schedule. CEEs are required to adhere to assigned shifts, remain logged in and available for the duration of their scheduled hours, and consistently meet productivity and performance standards. Reliability and adherence to schedule are essential functions of this role.

We believe in setting our team members up for success from day one. All new CEE’s  begin with a paid training program that lasts approximately 3–4 weeks. During this time, you’ll receive hands-on instruction, personalized coaching, and ongoing support designed to help you master our systems, communication style, and customer engagement standards.

This training period also serves as an opportunity for both you and ActivEngage to ensure the role is the right fit. At the end of the training program, you’ll complete a performance evaluation. Upon successful completion, you’ll graduate from training and join one of our live chat teams, where you’ll continue to grow and develop. We’re looking for motivated, coachable individuals who are ready to learn and succeed in a fast-paced, team-driven environment!

 Key Responsibilities:

  • Engage with customers via live chat, providing timely, accurate, and personalized responses to inquiries.
  • Utilize active listening and critical thinking to adapt to each customer’s needs.
  • Participate in ongoing training and development opportunities to continuously improve your skills.
  • Engaged in Slack, Gmail, and other communication platforms frequently throughout the day.
  • Responds to any calls, emails, or other communications with management in a timely manner.
  • Employees are expected to have their camera on during all virtual meetings to ensure active participation and engagement. 

What You’ll Need to Succeed:

To thrive in this role, you should have the following skills and qualifications:

  • Typing speed of at least 45 words per minute
  • Proficiency in grammar and written communication
  • Strong active listening and communication skills
  • Comfortable with multitasking, including navigating multiple screens while typing
  • Ability to troubleshoot basic computer and technical issues
  • Energy, enthusiasm, and professionalism in all interactions
  • Detail-oriented with a strong focus on delivering exceptional customer service
  • Career-focused and eager to grow with the company
  • Previous customer service experience is preferred
  • Bilingual Fluency in written English and Spanish is a plus
  • Weekend availability after initial training period

Technical requirements:

To ensure you can excel in your remote position, you’ll need to meet the following technical specifications:

Desktop PC & Peripherals

  • PC or Mac running the latest operating system
  • 4GB of RAM minimum. 8GB preferred
  • 2nd monitor required
  • Webcam & headset with noise canceling microphone. Webcam should have at least 720p resolution with autofocus and auto white-balance for good quality video. A webcam privacy cover is highly recommended when the webcam is not in use.
  • Up-to-date active virus and malware protection software and a properly configured, working firewall.
  • Google Chrome browser with latest updates
  • Hard-Wired Broadband internet connection. Internet connectivity needs to be stable and fast enough to support video conferencing. Proof of 10mbps download x 2mbps upload (at a minimum) speed and reliability will be required.
  • At-Home work environment that prevents others from viewing information on your monitors

What We Offer:

  • Competitive Pay: Starting at $15/hour with growth opportunities
  • Comprehensive Training & Support: To ensure you’re set up for success
  • Quarterly bonus Opportunities: For employees with near perfect attendance
  • Tuition Reimbursement to support your continued education
  • Paid Time Off: Accrual of 12 days in the first year, 18 days after 1 year
  • Employee Referral Program to help you earn extra income
  • Medical, Dental, and Vision Benefits
  • Growth Opportunities for local candidates to advance their careers
  • An engaging work-from-home environment
  • A fun, people-focused culture where employees are valued and supported

Next Steps for Selected Applicants:

  • Step 1: Complete an online video introduction through Willo, and a typing test.
  • Step 2: Join us for a Google Meets interview with members of our hiring team. You’ll be able to demonstrate your home-office setup and technical compliance. 

Our next training session begins on Monday, February 23rd, 2026. The training will run for 4 weeks from 10:00 AM to 7:00 PM and will be conducted remotely via Google Meets. We’re currently hiring for the shifts, between the hours of 10am and 11pm, these are subject to change based on business needs:

Interested? Learn more about us here :https://www.youtube.com/user/activengage/featured

Get to know our Culture! 

ActivEngage is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ActivEngage promotes affirmative action for minorities, women, disabled persons, and veterans.


This role is open to U.S.-based candidates authorized to work in the United States. Unfortunately, we are not able to hire residents of certain states at this time, including Colorado, Connecticut, California, District of Columbia, Oregon, New York, Illinois, or Massachusetts, Washington and others where our business is not currently registered to operate.

  

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Mortgage Loan Processor

Job Details

Analyst – CC plays a vital role in ensuring the smooth operation and maintenance of voice communication systems. This position focuses on monitoring, troubleshooting, and providing technical support to enhance service reliability and performance while delivering exceptional customer service. The Analyst will engage with customers to resolve issues effectively and contribute to overall customer satisfaction.

Key Responsibilities

  1. Respond To Inbound Customer Queries And Make Outbound Calls To Resolve Customer Care Requests, Utilizing Strong Customer Service Skills And Knowledge Of Voice Communication Systems.
    2. Provide Technical Support And Assist In Resolving Voice-Related Issues By Applying Knowledge Of Troubleshooting Techniques And Best Practices In Customer Service.
    3. Maintain Active Communication With Customers To Address Service Issues And Provide Timely Updates, Ensuring A High Level Of Customer Satisfaction And A Positive Experience.
    4. Create And Maintain Documentation On Voice Processes, Including Generating Reports On System Performance And Issues To Support Continuous Improvement.
    5. Collaborate With Team Members To Support And Train Colleagues, Sharing Knowledge And Ensuring Adherence To Project Requirements And Service Level Agreements.

Skill Requirements

  1. Strong Understanding Of Customer Service Principles And Practices
    2. Proficiency In Voice Communication Systems And Troubleshooting Techniques
    3. Excellent Written And Verbal Communication Skills
    4. Familiarity With Customer Satisfaction Metrics, Including Nps
    5. Outcome-Oriented Mindset With A Focus On Achieving Project Goals

Other Requirements

  1. Certification In Customer Service Or Related Fields Is Optional But Valuable.
    2. Relevant Training In Voice Communication Systems Is Recommended

Maximum Salary (US):  58240

Minimum Salary (US):  45760

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