**IMPORTANT NOTE: Work-from-home jobs fill quickly. While the positions linked below were active at the time this video was published, they may close with little to no notice. Please apply immediately if you’re interested. If a link doesn’t work, it likely means the job has been filled. For even more frequently updated job opportunities, check out my Mega List of Jobs or join Extra Leads Club (links below!).**

Build Resume for $1 Join Extra Leads Club for $1

Underwriter I – Remote

Job Details

Description

As an Underwriter I, you’ll take your first step into the world of underwriting by reviewing and making decisions on smaller, less complex life insurance cases. You’ll assess applications for new policies, reinstatements, and changes to existing policies to make sure they’re a good fit for our products. Using established guidelines, you’ll evaluate risk, ensure everything aligns with our standards, and approve cases within your assigned limits. 

The schedule for this role will be Monday-Friday, 8:00am-4:30pm CST, with the opportunity for flex time once training is completed.

WHAT WE CAN OFFER YOU:

  • Estimated Hourly Wage: $22.75 – $24.00, plus annual bonus opportunity.
  • 401(k) plan with a 2% company contribution and 6% company match.
  • Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
  • Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. 

WHAT YOU’LL DO:

  • Review life insurance applications and policy changes for smaller, less complex cases.
  • Gather and assess data to evaluate risk, determine requirements, and support decision-making with supervision as needed.
  • Apply underwriting and reinsurance guidelines accurately and with strong attention to detail using modern business tools.
  • Communicate clearly and professionally with internal teams and business partners, ensuring timely and accurate messaging.
  • Prioritize and manage multiple tasks in a fast-paced environment, demonstrating strong organizational skills, flexibility, and adaptability.
  • Handle a limited number of daily phone calls, including risk assessment discussions and inquiries from brokers and internal partners.
  • Participate in daily management activities and contribute to process improvements using current and emerging technologies.

WHAT YOU’LL BRING:

  • Customer service experience in a professional office setting
  • Strong attention to detail and ability to make thoughtful, logical decisions
  • Comfort working with technology, including Microsoft Office
  • Excellent written and verbal communication skills
  • A desire to grow your career in underwriting and contribute to a collaborative team
  • You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
  • Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

Stay Safe from Job Scams
Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from ‘@mutualofomaha.com.’ We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!

APPLY HERE: Underwriter I – Remote

Build Resume for $1 Join Extra Leads Club for $1

Care Advisor

Job Details

The Care Advisor delivers 24/7/365 real-time support and patient-focused care for wirelessly enabled monitoring devices for diabetes, hypertension, and heart failure, using internal tools to diagnose and troubleshoot technical issues and provide expert answers to service-related queries.  

Your role: 

  • Provide real time response and support for wirelessly enabled monitoring devices on a 24/7/365 rotating basis. 

  • Assist new patients with service activation and providing education.

  • Provide patient focused support for all service and monitor related issues or questions via phone/email/text following the outlined internal processes.

  • Foster and develop a positive relationship with the members enrolled in the program. 

  • Ensure quality assurance of readings and reports that will be delivered to physicians in conjunction with leadership.

This role will cover 1st and 2nd shift hours from 11:30AM-8:00PM Central Time Mondays and Fridays and 8:00AM-8:00PM Saturdays and Sundays in a 4-day work week.

You’re the right fit if:  

  • You’ve acquired 2+ years of experience in diabetes care. 

  • Your skills include proficiency using a computer and Microsoft Office (Word, Excel, and Outlook); you are comfortable using telephone and computer to perform job responsibilities. Bilingual Spanish/English (preferred). 

  • You have a Certificate Program, Associate Degree, or Bachelor’s Degree and an active LPN or LVN license.  

  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.  

  • Work flexible hours as needed based on business needs (i.e. other shifts; weekends, on-call; mandatory extra hours dependent on workload). 

  • You thrive in a high-volume, fast paced, and dynamic call center environment and are patient and empathetic when providing support to patients.  

How we work together 

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.   

This is a field role.   

About Philips 

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.    

Philips Transparency Details  

The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $31.17 to $49.88, plus overtime eligible and 2nd/3rd shift pay differential. 

The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $32.81 to $52.50, plus overtime eligible and 2nd/3rd shift pay differential. 

The pay range for this position in AK, DE, MD, NY, RI, or WA is $34.45 to $55.13, plus overtime eligible and 2nd/3rd shift pay differential. 

The pay range for this position in CA, CT, DC, MA, or NJ is $36.75 to $58.80, plus overtime eligible and 2nd/3rd shift pay differential. 

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.      

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here.     

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.    

Additional Information  

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. 

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

APPLY HERE: Care Advisor

Build Resume for $1 Join Extra Leads Club for $1

Health Navigator, Monitoring

Job Details

Overview

Are you passionate about making a difference in people’s lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

This position is responsible for engaging daily with clients and teammates to build and sustain positive and productive working relationships with all parties. This includes monitoring device readings, contacting clients to determine if they require further intervention or assistance, managing inbound calls, handling all incoming alarm signal activities and taking the appropriate action. In addition will make outbound calls to reach customers, emergency contacts, and Police/Fire/EMS regarding alarm activities, following standard operating procedures.

This role…

  • Monitors high volume of medical alert alarms with genuine concern.

  • Determines response requirements and relative priorities of situations, and health professional in accordance with established procedures.

  • Contacts private individuals by telephone to assess each patient alert by modality.

  • Follows workflows represented by alerts to determine next steps in the call process.

  • Verifies demographics and other related data and enter patient information into appropriate systems.

  • Answers routine inquiries and relay information and messages to and from appropriate health professionals, agencies, departments, and to all other individuals or groups requiring notification.

  • Maintains access to, and security of, sensitive materials.

  • Explains products or services and answer questions from customers.

  • Maintains accurate records of contacts, accounts, and orders.

  • Answers client questions and calls using scripted and non-scripted responses

  • Assists with enrollment of new clients, support existing clients and collaboration between interdepartmental processes.

  • Interacts with clients, Case Managers, and Home Service Representatives in a professional, helpful, and courteous manner.

  • Troubleshoots devices and reports malfunctions to ensure units receive necessary maintenance.

  • Participate in other projects or duties as assigned.

We are interested in speaking to individuals with the following…

  • High School Diploma required.

  • Two (2) plus years of related professional or healthcare medical experience.

  • LPN/CNA/Medical Assistant certification preferred.

  • Call Center experience preferred.

  • Or equivalent combination of education and/or experience.

  • Strong analytical and problem-solving skills.

  • An energetic pace along with a positive attitude.

  • Self-motivation and the ability to work independently and with teams.

  • Proficient in the use of Microsoft Teams, Word, Excel, and Outlook.

  • Excellent oral and written communication skills.

  • Proficient in managing multiple tasks as the same time.

Salary: starting at $21.64/hourly

Schedules will be 4-10 hour shifts primarily 2nd and 3rd shift availability. All include at least one weekend day.

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post –Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

APPLY HERE: Health Navigator, Monitoring

Build Resume for $1 Join Extra Leads Club for $1

Pharmacy Claims Rep 2

Job Details

Overview

The Pharmacy Claims Representative assists local pharmacies with claims adjudication to support medication access for HC & LTC hospice patients and reconcile historic billing issues.

  • Location: Remote US

    Shift: Monday-Friday 2:30pm-11pm EST. Flexibility to work alternating weekends between the hours of 9am-8pm EST. Flexibility to work 2 holidays per year.

    Essential Duties and Responsibilities:

    • Assist in setting up and maintaining hospice/facility/pharmacy relationships under the direction of the Pharmacy Claims Team Leaders & the Pharmacy Claims (Support Services) Manager
    • Assist pharmacies with claims adjudication
    • Complete incoming tasks as assigned by the Pharmacy Claims Team Leaders and the Pharmacy Claims (Support Services) Manager
    • Obtain all necessary information for facilities and their related pharmacies
    • Assist the Call Center management team with projects to enhance the workflow and success of the Call Center
    • Assist Customer Service team with claims research/resolution

    *Assist with new hires training 

    Billing:

    ·       Assist pharmacies with claims adjudication by adjusting/correcting authorizations in dispensing systems and PBM systems

    ·       Ensure timely adjudication of prescription claims through PBM systems

    ·       Contact hospices for authorizations/approvals for submitted claims where necessary

    ·       Ensure accuracy of patient profile data including related/not related status, and authorization status

    ·       Research and correct pharmacy invoices from hospices

    ·       Demonstrate basic understanding of Enclara Pharmacia standard/custom formularies

    ·       Understand formulary and billing platform differences (PD vs. FFS) from hospice to hospice

    ·       Assist Customer Service team with claims research/resolution via dispensing systems, PBM systems and fax systems

    ·       Evaluate compound claims for proper ingredients/qtys/cost and ensure timely claims adjudication

    ·       Research claims for hospice/pharmacy audits

    New Hospice Start-Ups:

    ·       Complete assigned facility/pharmacy spreadsheet by contacting both the facilities and pharmacies to verify accuracy of all information provided.

    ·       Coordinate all information for facility pharmacies including verification of PBM systems.

    ·       Update facility pharmacy spreadsheets and implementation team members on the progress with these pharmacies.

    ·       Communicate with the facility pharmacies on proper billing procedures and contact information for rejected claims.

    New Facilities:

    ·       Gather partial information from Call Center on facilities not listed and obtain correct information to be entered into the database.

    ·       Link facilities to their respective hospices once all information is obtained.

    ·       Assist with Confirmation Fax reports to update facility and pharmacy relationships and demographic information.

    Use your skills to make an impac

Qualifications:

  • Strong verbal and written communication skills, including the ability to tailor communication to audience.
  • Self-motivated, organized
  • Strong attention to detail
  • Team player
  • Problem-solving skills and ability to follow through on tasks assigned
  • Ability to handle multiple tasks, meet deadlines, and follow-up timely.

Required Education and/or Experience:

  • 1+ years of Pharmacy Technician experience
  • Strong knowledge working with pharmacy claims judication
  • Must have experience with electronic claims submissions OR be a current internal Enclara Pharmacia associate

Preferred Experience:

  • PBM experience
  • Dispensing system experience
  • CPhT or EXCPT
  • Drug knowledge
  • High school diploma

Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$40,000 – $52,300 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 07-03-2025

About us 

About Enclara: Pharmacia Enclara Pharmacia is the nation’s largest full-service hospice and palliative care Pharmacy Benefits Manager, offering compassionate and cost-effective services to our most vulnerable patients. As a wholly owned subsidiary of Humana, Enclara works closely with hospice providers to reduce pharmacy costs, improve patient care and support caregivers through digital innovations, flexible medication access, one-on-one clinical support and excellent customer service.

About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

APPLY HERE: Pharmacy Claims Rep 2

Build Resume for $1 Join Extra Leads Club for $1

Customer Support Agent

Job Details

At Foley, we are revolutionizing the way companies recruit, screen, and monitor drivers. This is an exciting time for us as we scale our B2B vertical SaaS business and modernize our products for the future. If you are a strategic thinker who thrives in complexity, is energized by impact, and wants to work with a team passionate about building great products and helping customers, we would love to talk to you. 

We believe in Teammateship, Grit and Innovation …. our core values. Whether collaborating internally or assisting customers, we approach every challenge with humor, optimism, and a commitment to success. 

CUSTOMER SUPPORT AGENT

Our customer support agent, plays a vital role in ensuring customer satisfaction and success. Handling a variety of tasks, including responding to customer inquiries through calls, emails, and chats, and providing timely and accurate assistance. They troubleshoot technical issues, guiding customers through troubleshooting steps and offering detailed information about the product’s features and functionalities. Building and maintaining positive relationships with customers is crucial, as is gathering and relaying customer feedback to the product and management teams. Customer support agents also manage complex or escalated issues, collaborating with other departments when necessary, and keep detailed records of customer interactions for future reference.  

This is a remote option-those residing in CT, MA, PA, NC, SC, GA, FL & TX are welcome to apply! 

$18.25 – Full-Time. Schedule: Monday–Thursday, 8:00 AM–8:00 PM EST, and Friday, 8:00 AM–6:00 PM EST. Must be available to work until 6:00 PM daily, with evening availability (up till 8:00 PM) required at least two nights per week.

Requirements

  • Support clients, drivers, and candidates in understanding DOT and FCRA regulations.
  • Conduct employment verifications and gather crucial information.
  • Respond to client questions, review driver documents, and process compliance documents.
  • Maintain expertise in regulations and Foley products and educate clients on drug testing and background checks.
  • Promote Foley’s reputation and deliver outstanding customer service.
  • Build and maintain positive relationships with customers, ensuring to provided support.  
  • Keep detailed records of customers interactions and issues for future reference.  
  • Guide customers through troubleshooting steps.  
  • Handle complex or escalates issues, collaborating with other departments as needed.  
  • Handle incomings and outbound calls, emails, and chats messages from customers.  
  • Collaborate with internal teams such as Compliance, Sales, and IT to resolve customer issues and ensure a seamless experience.

Requirements

  • High school diploma or equivalent required
  • Exceptional verbal and written communication skills
  • Prior experience in a remote work environment preferred
  • Experience using SaaS applications and CRM tools
  • Reliable high-speed internet and a quiet, dedicated workspace
  • Flexibility to work shift-based schedules, including evening hours
  • Ability to adapt to changing priorities and multitask effectively
  • Proven ability to deliver exceptional customer service in a professional setting
  • Self-motivated and proactive, especially in a remote work environment
  • Strong work ethic, integrity, and accountability
  • Ability to handle sensitive information with confidentiality and professionalism
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to quickly learn internal systems
  • Excellent organizational skills and the ability to manage and prioritize tasks
  • A strong interest in long-term professional growth and development

Benefits

WHAT YOU’LL LOVE ABOUT FOLEY

The People: Our close-knit, exceptionally talented teams are the heart of Foley. Our employees and customers consistently highlight our team spirit. Check out our customer feedback on Trustpilot.

Outstanding Benefits: Choose from 3 medical plans, 2 levels of dental, and 2 levels of vision plans. Enjoy generous vacation, sick, and personal time off, plus a 401K plan with a match. We support your well-being so you can live your best life.

Ideas Over Egos: In our entrepreneurial environment, you have the freedom to explore new ideas and approaches, backed by a collaborative team.

Professional Growth: We prioritize internal growth and encourage employees to apply for new opportunities. Our People Operations team is here to help you plan and achieve your career goals.

Our Environment: We celebrate success and believe in transparency and teamwork. We invest in collaboration tools to ensure face-to-face interactions, even in a virtual space. Many of our roles are remote, but we ensure our employees remain engaged and connected.

What We Do, How We Do It

Many companies handle recruitment, background screening, and regulatory management in a fragmented way, using different vendors for recruitment, screening, and regulatory requirements. This approach is inefficient, costly, and increases the risk of overlooking important details.

At Foley, we offer a seamless platform that manages recruitment, screening, and regulatory requirements under one roof. By integrating powerful technology with our deep expertise, we provide comprehensive and superior experience for our customers.

Where We’re Headed

We are continuously developing new solutions to address future challenges in recruitment, screening, and regulatory management. Our focus is on leveraging extensive data collection and innovative technologies, such as predictive analytics, to identify top talent and assess company risks. Our goal is to deliver cutting-edge solutions that drive success.

What It’s Like to Work with Us

· Diving Deep: Become an expert in a niche industry.

· Continual Growth: Advance your career and skills.

· Lifelong Friends: Build lasting relationships along the way.

We are a 250+ person company on the brink of explosive growth, thanks to our AI-powered technology and predictive analytics. If you’re ready to join our journey, visit us at 

APPLY HERE: Customer Support Agent

Build Resume for $1 Join Extra Leads Club for $1

Customer Engagement Specialist

Job Details

CLIENT ENGAGEMENT SPECIALIST

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.  

Must be available Monday thru Friday – 11:30am – 8:00pm EST 

SUMMARY 

We operate with conviction that what is best for our customers (patients, their families and the clinicians, payers and partners who serve them) must be embedded in every aspect of our work. 

At GeneDx we believe:

  • Genomic information has broad utility, and every person should have access to their genome delivered expertly, ethically, and responsibly — to guide health decisions throughout life.
  • The transition from hypothesis-based to genome-guided healthcare will improve outcomes for patients and the healthcare system that benefit society as a whole. 
  • Genomics will radically transform therapeutic development, bringing better therapies to patients, faster; and patients should control and can direct the use of their genomic information to benefit both themselves and advance scientific understanding that helps others.  

In support of these beliefs, we value: 

  • Openness, Accountability, Simplicity, Curiosity, Rigor, Efficiency, Equitability, Integrity, Humility, and Bravery.

Through this value system we aim to revolutionize healthcare and change lives by unlocking the answers from within, bringing better health from genomics to patients around the world. 

More about the role

The Client Engagement Specialist will provide exceptional customer service, and laboratory related communication regarding specimen submissions. This also includes releasing results to healthcare professionals, and their patients. As well as, handling all customer service contact received by telephone and/or electronically. 

Essential Duties and Responsibilities

  • Provide exceptional customer service to patients and healthcare providers
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Understanding of healthcare regulations and compliance requirements to ensure all activities are conducted in accordance with established protocols.
  • Ensure accuracy in entering and maintaining patient information and handling medical documentation.
  • Ability to communicate effectively with patients, healthcare providers, and team members both verbally and in writing.
  • Answer incoming calls and respond to inquiries promptly and professionally
  • Place client supply orders and arrange for medical kit shipments
  • Review and manage consent forms, medical hold forms, faxes, and work in inbound and outbound queues
  • Utilize medical terminology for clear communication with patients and healthcare professionals
  • Report laboratory results following established protocols and assist clients with test requirements, specimen submission, and other laboratory policies and procedures
  • Analyze and resolve customer concerns or issues effectively by utilizing appropriate resources.
  • Work with clients for missing information such as insurances, ICD 10/CPT, notes, consents, and demographics
  • Collaborate with other team members to ensure a seamless customer experience
  • Provide client education/reeducation regarding general billing and non-billing related issues as needed

Supervisory Responsibilities

  • This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Knowledge of medical terminology to effectively communicate with patients and healthcare providers
  • Strong data entry skills with a high level of accuracy and attention to detail
  • Excellent phone etiquette and interpersonal skills to provide outstanding customer service
  • Ability to communicate clearly and effectively
  • Passionate about providing excellent customer service in the healthcare industry
  • Must be able to multi-task in a fast-paced environment
  • Ability to handle stressful or difficult situations with the ability to deescalate calmly and professionally
  • Comfortable interacting with technical staff and other departments

#LI-REMOTE

  • Driven and focus minded to work within a remote setting

Preferred

  • 1-3 years clinical laboratory, physician’s office, and/or healthcare, insurance and/or billing customer service experience
  • Bilingual preferred

Competencies

Mathematical, computer, reasoning, and language skills at the professional level.

Benefits include:

  • Paid Time Off (PTO)
  • Health, dental, vision and life insurance
  • LT/ST disability plans
  • Flexible Spending Account (FSA)
  • 401k retirement savings plan
  • Employee Discounts
  • Voluntary benefits

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role may require travel for training.

Pay Transparency, Budgeted Range

$21 – $26 USD

Science – Minded, Patient – Focused. 

At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.

Experts in what matters most. 

With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.

SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.

From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:

TECHNICAL EXPERTISE

  • High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
  • Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.

CLINICAL EXPERTISE

  • Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
  • Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
  • Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.

Learn more About Us here.

Our Culture

At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you’re not just taking on a job—you’re joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:  

  • Be bold in our vision & brave in our execution. 
  • Communicate directly, with empathy. 
  • Do what we say we’re going to do.  
  • Be adaptable to change.  
  • Operate with a bias for action.    

Benefits include:

  • Paid Time Off (PTO)
  • Health, Dental, Vision and Life insurance
  • 401k Retirement Savings Plan
  • Employee Discounts
  • Voluntary benefits

GeneDx is an Equal Opportunity Employer.

All privacy policy information can be found here.

APPLY HERE: Customer Engagement Specialist

Build Resume for $1 Join Extra Leads Club for $1