**IMPORTANT NOTE: Work-from-home jobs fill quickly. While the positions linked below were active at the time this video was published, they may close with little to no notice. Please apply immediately if you’re interested. If a link doesn’t work, it likely means the job has been filled. For even more frequently updated job opportunities, check out my Mega List of Jobs or join Extra Leads Club (links below!).**

Build Resume for $1 Join Extra Leads Club for $1

Customer Service Representative (REMOTE)

Job Details

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives- a mission we’ve honed since 1859.   

Our Service Center is currently seeking talented individuals to join our team.  The Customer Service Representative (CSR) position handles various types of incoming inquiries, via telephone from clients, regarding insurance products including products impacted by the financial markets. CSRs will be expected to learn and execute multiple processes/procedures and services, with collaboration from Floor Support when assistance is needed.  Qualified individual must have the ability to multi-task and be able to navigate multiple administrative systems, including but not limited to; Windows, product specific legacy/updating systems, internet/intranet, image and workflow system, etc., and perform basic calculations using on-line tools.

What You’ll Do:

  • Answer an average of 45-55 inbound calls per day, ranging from simple requests to market sensitive complex inquiries from Clients and Financial Professionals
  • Deliver exceptional customer service while adhering to Attendance guidelines, Quality, Productivity, Availability, ACW, and Adherence goals established by the department.
  • This position requires active participation and successful completion of customer service training and other training to remain current with operational policies, new products and procedures.

Work Hours: Shifts can vary Monday through Thursday between 8 AM – 7 PM and Friday 8 AM – 5:30 PM. Work schedule will be determined periodically and may fluctuate daily within the hours of operation.

This position offers a remote work schedule that allows you to stay fully engaged with your team to provide outstanding, customer‑focused service during our core hours (8:30 AM–5:30 PM EST). Periodic office visits may be requested based on business needs. 

The base salary for this position is $45,760.  In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.  

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits: Equitable Total Rewards Program

 

Qualifications

 

What You’ll Bring:

  • High School Diploma
  • 1+ years of customer service experience with superior customer service skills

Preferred Qualifications:

  • College degree
  • A strong commitment to our customers.  Prior customer service experience with superior customer service skills.
  • Knowledge in insurance with an understanding of the financial market.
  • Ability to work alone and with a team in a highly structured environment
  • Ability to research and effectively utilize available knowledge/ product resources
  • Excellent interpersonal and communication skills, ability to provide appropriate and understandable responses to resolve customer inquiries via the phone, by utilizing research and analytical skills
  • Ability to learn and retain a large amount of detailed information within a short period of time
  • Ability to multitask and use multiple systems simultaneously
  • Strong work ethic, demonstrates commitment, dedication, highly engaged and involved in the job
  • High degree of professionalism; inclusive and collaborative work style
  • Exceptional quality and service focus; highly productive and performance-driven
  • Flexible/Adaptable – ability to work effectively in a variety of situations and respond to change in a positive manner
  • Successfully manage a heavy call volume and sedentary nature of job. Required to sit at a workstation while on the telephone for 90%of the working day
  • Reliable; ability to meet attendance and punctuality standards

Skills:

Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.

Knowledge of Product Line: Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies.

Listening: Knowledge of effective listening issues and techniques; ability to gather, clarify, and apply information transmitted verbally, while exhibiting a genuine interest toward the speaker.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Telephone-Based Customer Servicing: Knowledge of customer service delivered via telephone; ability to deal with handling customer inquiries and responses received by telephone.

APPLY HERE: Customer Service Representative (REMOTE)

Build Resume for $1 Join Extra Leads Club for $1

Payroll Specialist – Remote

Job Details

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
 
Benefits Highlights

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Responsibilities

Administers the Payroll processes for bi-weekly On-cycle payroll as well as Off-cycle payments, payroll audits and reports, overpayments, special payment entries, garnishments, and provide customer support to employees regarding their payroll checks. Primary role of this position will focus on payroll garnishments/levies including setting up garnishments, responding to garnishment notices, completing disclosures, paying creditors, and answering questions from employees and creditors. 

Qualifications

Associate Degree

 OR

 HS/GED and 2 years of experience with payroll, benefits, tax or accounting.

Demonstrate proficiency in Excel, strong analytical and problem solving skills and strong customer service and team orientation required. Previous report writing experience preferred. Certified Payroll Professional (CPP) preferred.

*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

Exemption Status

Nonexempt

Compensation Detail

$24.88 -$33.60 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

M-F 8am-4:30pm CST

International Assignment

No

APPLY HERE: Payroll Specialist – Remote

Build Resume for $1 Join Extra Leads Club for $1

Grievances & Appeals Representative

Job Details

The Grievances & Appeals Representative 2 manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if an a grievance, appeal or further request is warranted and then delivers final determination based on trained skillsets and/or partnerships with clinical and other Humana parties. The Grievances & Appeals Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

The Grievances & Appeals Representative 2 assists members, via phone or face to face, further/support quality related goals. Investigates and resolves member and practitioner issues. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, andworks under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Use your skills to make an impact

Required Qualifications

  • Minimum one, (1) year of customer service experience, healthcare industry or medical field experience.

  • Must have experience in a production driven environment

  • Intermediate experience with Microsoft Word and Excel

  • Strong data entry skills required

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Associate’s or Bachelor’s Degree

  • Previous experience in medical claims processing

  • Grievance and appeals experience

  • Medical terminology experience

  • Prior experience with Medicare

  • Ability to manage large volume of documents including tracking, copying, faxing and scanning

  • Excellent interpersonal skills with ability to sensitively and compassionately interact with geriatric population

Workstyle: Remote work at home

Location: United States

Schedule:

  • 40-hour schedule which will include a willingness to work Saturday and Sunday.

  • Overtime during peak season between January through March and also during periods of high capacity, which will be based on business need.

  • Shift will be discussed during the interview.

Build Resume for $1 Join Extra Leads Club for $1

Processing Specialist I

Job Details

The Processing Specialist is responsible for many of the background processes supporting the Student Financial Services team. Processes include, but are not limited to, packaging financial aid, reviewing and approving disbursements, processing R2T4s, verification, and determining credit balances. Also ensures that the university is in compliance with all applicable federal/state statutes and regulations. 

Essential Functions:

  • Maintain all tasks/responsibilities set by the leadership team. 
  • Ensure daily communication with the Department of Education systems, including importing and exporting Title IV aid data. 
  • Perform financial aid packaging. 
  • Review and approve federal aid, state grant, scholarship, and Title IV disbursements. 
  • Review and process credit balances. 
  • Timely and accurately review and process verification, c-codes, conflicting information, and professional judgment. 
  • Process R2T4s, ensuring timely and accurate completion. 
  • Review and process adjustments as a result of quality assurance review outcomes. 
  • Process state and proration calculations. 
  • Utilizes departmental KPIs and individual metrics, which are measured for successful completion, when processing. 
  • Performs functions utilizing regulatory knowledge and in alignment with federal regulatory expectations. 
  • Participate in ongoing department projects, or other special projects, as needed. 
  • Reasonable and consistent attendance to fulfill requirements of the position. 
  • Other duties as assigned. 

Supervisory Responsibilities:  N/A

Requirements:

Education & Experience:

  • Bachelor’s degree preferred. 
  • Minimum of one (1) year of financial aid, accounting, finance, or related experience required. 
  • Experience with data processing and automated records maintenance systems preferred. 
  • Experience with online delivery of education preferred. 
  • Experience with non-term semesters preferred. 
  • Experience in higher education preferred. 
  • Experience working in a technology-driven enterprise preferred. 
  • All skills, abilities and education will be considered for minimum qualifications. 

Competencies/Technical/Functional Skills:

  • Knowledge of available private, state, and federal financial aid programs and regulations. 
  • Knowledge of academic and business practices in an online environment. 
  • Knowledge of University policies and procedures, including policy updates. 
  • Knowledge of financial aid software or agility within financial aid technical systems 
  • Ability to multi-task, prioritize, and problem-solve. 
  • Ability to use and facilitate online communication using email and/or other technology-based communication media.
  • Skill in oral and written communication. 
  • Ability to maintain confidentiality. 
  • Ability to prepare letters, reports, and business correspondence. 
  • Must be able to consistently display the highest level of integrity. 
  • Highly organized and detail oriented. 
  • Ability to work well in teams, while contributing to positive and productive team atmosphere, working conditions, etc. 
  • Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages. 
  • Strong understanding of the University mission, vision, values, goals, and strategies. 
  • Proficient with Microsoft Word and other applications in the Microsoft Office suite. 
  • Must be eligible to receive access to the National Student Loan Data System (NSLDS). 

Location: Remote, USA  

Travel: No Travel Required 

Build Resume for $1 Join Extra Leads Club for $1

Remote Contact Center – Temp CSR (Part-time)

Job Details

 
This temporary position does not guarantee conversion to permanent employment. Conversion decisions are based on performance, attendance, and business needs.

  • Temporary employees are not eligible for company benefits during the temp period
  • If converted to a permanent role, benefits eligibility will be determined based on employment status and company policy
  • This role begins as a temporary assignment
  • Performance will be evaluated at 30, 60, and 90 days
  • Based on performance, attendance, and business needs, employees may be considered for conversion to a permanent role
  • Conversion, if offered, may be to either part-time or full-time status, depending on operational needs
  • Conversion is not guaranteed

Pay rate: starting at $16.50 per hour

Start date: February 04, 2026
Training Schedules:  8:00AM – 12:00PM Est Monday – Friday.
Potential production shift between the hours of: 08:00AM – 6:00PM Est

 

JOB SUMMARY: 
An Alivi Contact Service Representative (CSR) will provide prompt and courteous support to the
Members of our health plan partners address inquiries about our services and assist in managing the health plan partners supplemental programs and value-based benefits. The CSR role requires excellent communication skills, empathy, patience, and attention to detail during data entry and while speaking with members. This role is an important part of our commitment to the happier and healthier life of our members.

DUTIES & RESPONSIBILITIES:

  • Assist inbound inquiries from health plan members and representatives, regarding the
    transportation services offered through our health plan partners.
  • Actively listen and respond quickly and professionally to all customer calls.
  • Meet or exceed productivity metric goals including Average Handle Time, Quality Assurance, Calls per hour and Customer Satisfaction after call survey.
  • Follows all HIPAA and compliance protocols to ensure the protection of all members protected health information (PHI).
  • Escalates transportation and customer service concerns to contact center leadership team.
  • Complete Alivi’s New Hire Training program, in which participants are expected to obtain an
    80% final assessment passing score.
  • Complete and sign all compliance courses.
REQUIREMENTS & QUALIFICATIONS:
  • Minimum of 6 months of inbound Contact Center experience or transferable healthcare experience.
  • Must be able to sit for 8 hours or more a day.
  • Must be able to wear a headset for a minimum of 8 hours a day.
  • Excellent written, communication and data entry skills.
  • Moderate experience in Microsoft Teams, Outlook, and Word.
  • CSR’s must exhibit professional appearance and demeanor during training and ongoing coaching’s.
  • CSRs are required to be on camera during all training and meeting sessions
  • Must be able to adapt to high and a fast-paced call volume.
  • CSR’s must comply to attendance and punctuality expectations (PTO Policy).
  • CSR’s must have a download speed of 80 to 100-mbps and upload speed of 12 to 20-mbps
  • Must have a secure, quiet, distraction-free workspace, without any conflicting responsibilities during scheduled work shift (conflicting responsibilities may include caring for family members)
  • Fully bilingual: English/Spanish only.
  • BYOD (Bring Your Own Device): Candidates must provide their own equipment to successfully perform the job functions listed.
COMPETENCIES:
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats
    others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Adaptability – Adapts to changes in the work environment; Manages competing demands.
    Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
HOW WE BEHAVE: OUR CORE VALUES:
  • Collaborative – We are friendly, and always ready to lend a hand; We are humble, and willing to admit mistakes; We trust our team and use respectful conflict to make decisions.
  • Entrepreneurial – We are personally committed, and hunger for Alivi’s success; We show passion and do more with what we have; We don’t give up, and always find ways to get the job done.
  • Dynamic – We gladly welcome change; We are smart, and challenge how things are done; We adapt quickly, and readily embrace new roles, and projects.
Build Resume for $1 Join Extra Leads Club for $1

Customer Care and Sales Advisor I

Job Details

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
  • Perform entry-level sales and support tasks within a designated region or business area.
  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
  • Actively listen and ask questions to understand customer needs, showing empathy and respect.
  • Handle a variety of customer-facing duties, including:
    • Addressing requests to disconnect or remove services
    • Providing billing and pricing information
    • Resolving standard issues remotely or educating customers on resolution steps
    • Scheduling service appointments when remote resolution isn’t possible
    • Arranging product returns or exchanges
    • Managing add/change/delete requests in hosted platforms
  • Use effective telephone-based selling skills to:
    • Build rapport and identify customer issues
    • Offer creative solutions and explain product/service benefits
    • Negotiate household spend and upsell additional services
    • Accurately and efficiently input orders
  • Meet or exceed weekly and monthly sales activity goals.
  • Follow company-approved scripts to ensure consistent communication.
  • Assist with special projects as assigned.

Qualifications

  • High School Diploma or GED
  • Ability to ask fact-finding questions to identify solutions aligned with customer needs
  • Demonstrated patience and professionalism in all customer interactions
  • Working knowledge of Cable One products and services
  • Strong communication and active listening skills
  • Ability to remain composed and empathetic in high-pressure situations
  • Ability to sit for extended periods, use hands, talk, and hear
  • May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

  • Health from Day One: Medical, dental, and vision plans start immediately
  • Protect What Matters: Life insurance for you and your loved ones
  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year
  • Give Back: Participate in community support programs across the U.S.
  • Celebrate Wins: Recognition and awards programs highlight your achievements
  • Grow Your Career: Clear advancement opportunities
  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. “Stronger Together” is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.   

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  

Build Resume for $1 Join Extra Leads Club for $1

Contact Center Customer Experience Specialist – 24hour Banking

Job Details

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues.
 
Pay – $20/hourly
We are hiring for the March Class!
 
Training starts March 16th, 2026
 
Shifts:
Schedules currently available between 9:00 AM and 12:00 AM CT.
Basic Qualifications
  • High school diploma or equivalent
  • Typically, at least 18 months of customer service or related experience
 
Preferred Skills/Experience
  • Effective problem-solving and negotiation skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Proven time management skills and ability to multitask
  • Experience interacting positively with unsatisfied customers
  • Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
 
This is a remote position with preference for candidates residing near the following hubs:
  • Cincinnati, OH
  • Milwaukee, WI
  • Fargo, ND
  • Knoxville, TN
  • Twin Cities, MN
  • St. Louis, MO
  • Owensboro, KY
  • Atlanta, GA
  • Charlotte, NC
  • Oshkosh, WI
  • Dallas, TX
  • Phoenix/Tempe, AZ
  • Portland, OR

Location expectations: This role is designated as U.S. home-based remote.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

Build Resume for $1 Join Extra Leads Club for $1