**IMPORTANT NOTE: Work-from-home jobs fill quickly. While the positions linked below were active at the time this video was published, they may close with little to no notice. Please apply immediately if you’re interested. If a link doesn’t work, it likely means the job has been filled. For even more frequently updated job opportunities, check out my Mega List of Jobs or join Extra Leads Club (links below!).**

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Member Service Guide

Job Details

Join our team as a Member Service Guide – Empower your career with Devoted Health!

 

A bit about this role:
 

As a Member Service Guide, you’ll be the primary support for our members across inbound calls, outbound outreach, and digital platforms (chat, secure messaging, email, video). Your role is about more than answering questions. It’s about building trust and creating meaningful connections. At Devoted, we believe in high-quality connections: relationships grounded in respect, trust, and genuine care. You’ll embody this by listening deeply, anticipating needs, and empowering members to navigate their healthcare with clarity and confidence.
 

This is a dynamic role that flexes between inbound support, proactive outreach, and engagement across multiple channels. Success requires adaptability, being comfortable shifting priorities, adjusting to new workflows, and meeting members where they are. In every interaction, you’ll bring our mission to life: treating every member like family.
 

Position Location:

  • Remote from home office. 

  • Must be hard wired via ethernet cable into your internet router.
     

Call Center Hours:

Our Call Center hours of operation are as follows:

  • April – September: Monday – Friday: 8 am – 2 am ET, Saturdays: 8 am – 11 pm ET

  • October – November: Sunday – Saturday: 8 am – 2 am ET

  • November – March: Sunday – Saturday: 8 am – 1 am ET
     

Please note: 

  • Your shift, assigned at offer stage, will occur within the hours of operation above and will always be 8.5 hours long, inclusive of a 30-minute lunch break. Schedules are subject to change based on business needs, including potential seasonal adjustments to weekend availability.

  • Most shifts fall within standard daytime and early evening hours. Late-night shifts are limited and assigned based on business needs.
     

Why You’ll Love It Here:

  • Competitive pay: $19-$24/hr 

  • Training & Support: paid training and continuous coaching to support growth in a meaningful career.

  • Bonuses & Benefits: Opportunities for bonuses, incentives, and advancement as Devoted continues to grow and comprehensive benefits (medical, dental, vision, PTO, 401k).

  • A mission-driven culture where connection, compassion, and adaptability are core values.
     

Responsibilities and Impact will include:

  • Engage members with empathy and professionalism across inbound calls and digital channels.

  • Build high-quality connections that create trust and empower members to take confident steps in their care.

  • Translate complex benefits and healthcare information into simple, clear terms.

  • Flex between inbound service, outbound engagement, and digital outreach as priorities evolve.

  • Adhere to HIPAA compliance and all regulatory requirements to protect member privacy and ensure high-quality service.

  • Master multi-tasking skills: you’ll be listening to members, talking and typing…all at the same time!

  • “Can-do” and optimistic attitude
     

Required skills and experience: 

  • You have a minimum of 3 years of experience in a high-volume customer-serving atmosphere or fast-paced healthcare environment

  • Passion for serving others and improving the healthcare experience.

  • Proven ability to build rapport, trust, and strong relationships.

  • Adaptability and resilience to succeed in a fast-changing, dynamic environment.

  • Enjoys learning and applying new skills, processes, and feedback in real time.

  • Important note for applicants applying for Bilingual roles. You must be fluent in both English and Spanish (in both written and oral communication).

 

Desired skills and experience: 

  • You have a minimum of 1 year of experience in a call center environment highly preferred

 

Salary: $19.00 – $24.00 / hour

 

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

 

Our Total Rewards package includes:

  • Employer sponsored health, dental and vision plan with low or no premium

  • Generous paid time off

  • $100 monthly mobile or internet stipend

  • Stock options for all employees

  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

  • Parental leave program

  • 401K program

  • And more….

 

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

 

Healthcare equality is at the center of Devoted’s mission to treat our members like family.  We are committed to a diverse and vibrant workforce. 

 

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology – to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we’ve grown fast and now serve members across the United States.  And we’ve just started. So join us on this mission!

 

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

 

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

APPLY HERE: Member Service Guide

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National Account Representative

Job Details

Are you looking for a place where you can bring your Customer-Centric Focus?

 

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
 

Bring your experience and be empowered to innovate.

As a National Accounts Representative on the Junk King team, a typical day for you will include:

  • Collaborate with Team Members: Work together to provide excellent customer care and identify growth opportunities.

  • Professionalism and Discipline: Maintain a high level of professionalism and discipline when interacting with both external and internal customers.

  • Project Delivery: Ensure timely and successful delivery of projects, consistently meeting due dates.

  • Inbound Communication: Answer inbound phone calls and monitor inbound emails from customers and franchisees.

  • Work Queue Management: Monitor the work queue, make outbound calls to customers to set appointments as needed, and enter, process, and schedule work orders throughout your shift.

  • Outbound Calling: Proactively make outbound calls to set customer appointments.

  • Team Assistance: Assist other teams within the Call Center as assigned.

 

 

Bring your skills and be inspired to achieve success.

(Required qualifications)

  • Experience: 1+ years of working experience in customer service or a related field is preferred. Basic knowledge of Microsoft Office Suite (TEAMS, One-drive, SharePoint) is required.

  • Skills:

    • Collaborative Mindset

    • Effective Communication

    • Customer-Centric Focus

    • Task Prioritization

    • Critical Thinking

    • Coachable & Adaptable

    • Must be able to lift a minimum of 25 lbs.

    • Proficient in Spanish preferred (reading, writing, and speaking)

    • Sense of humor

 

  • Education: High School Diploma or equivalent required.

  • Schedule / in-office requirements: This is a fully remote position. Must be able to work 5 days a week with availability to work weekend days.

  • Equipment: Must provide your own personal computer and hardwire internet connection (no Macs).

 

Bring your goals and be enabled to reach them.

  • Competitive Pay: $18

  • Schedule: Works 5 days a week with availability to work on weekends.

  • Benefits: Medical, Dental, etc.  

 

 

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

 

Not the right opportunity for you?
Share this job with a friend and follow us on LinkedIn for future opportunity updates.

 

 

Brand:

JUK Junk King

APPLY HERE: National Account Representative

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Concierge – Call Center (Remote, $18/hr)

Job Details

American Specialty Health Incorporated (ASH) is seeking a Concierge to join our ASHCare Managed Services department.

The Concierge is an essential role dedicated to enhancing the experience and coordination of clinical, virtual, and fitness-related services and programs, such as virtual physical and occupational therapy, site of care administrative support, and wellness programs. Concierge team members use critical thinking to support a diverse range of activities, including verifying program eligibility, enrolling members, obtaining payments, scheduling appointments, assisting with navigation and technical support, and providing program information.

Remote Worker Guidelines

  • Remote Worker Guidelines: This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network. The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed. 100 down/20 up is recommended to support higher quality video meetings.


Responsibilities

  • Provides administrative support for members, patients, and consumers participating in clinical, virtual, wellness, and other American Specialty Health managed programs:
    • Receives and responds to inquiries via telephone, email, chat, and other digital platforms, greeting each individual with courtesy and professionalism.
    • Utilizes defined criteria and approved resources to determine eligibility and relay accurate program information.
    • Collects and enters detailed information into company systems, maintaining thorough and confidential records.
    • Coordinates and facilitates new and recurring appointments, navigating licensure requirements, time zones, and program-specific prerequisites.
    • Guides participants through pre-visit/session requirements, including equipment, online access, and provides technical support as needed.
    • Reviews internal and external systems to accurately determine any member cost share or payment required, and facilitates the collection of payment as needed.
    • Meets department scorecard expectations by consistently achieving established performance metrics and quality standards.
    • Maintains up-to-date knowledge of program policies, procedures, and system changes; adapting quickly to frequent updates that may occur with little notice or formal training.
    • Manages time effectively to ensure prompt responses and timely follow-up.
    • Exercises and maintains strict confidentiality and compliance with all legal, privacy, and organizational standards.
    • Participates in team meetings and collaborative initiatives to foster continuous improvement and teamwork.
  • Assists with administrative duties related to the Virtual Physical & Occupational Therapists:
    • Receives and responds to telephone calls, emails, and chats from participating providers/practitioners.
    • Assists with troubleshooting member/patient issues as it relates to access to care, scheduling, and claims.
    • Review systems to ensure proper license and certification documentations from newly onboarded Virtual Therapists.
  • Performs other duties as assigned.
  • Complies with all policies and standards.


Qualifications

  • High School Diploma or GED certificate required.
  • 1 year Experience with Call Center or Customer Service operations, preferably in a Managed Care or Health Care environment required.
  • 3 years General office experience including administrative support and project management preferred.
  • Computer proficiency in MS Office; Outlook, Word, Excel, SharePoint experience required.
  • Demonstrated technical proficiency and ability to learn and use multiple internal and external systems, platforms, and tools to support program operation and caller needs.


Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.


Mobility

  • Primarily sedentary, able to sit for long periods of time.


Physical Requirements

  • Ability to see, speak, and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within and around the facility or Work from Home (WFH) environment. Capable of using a telephone, computer keyboard, and mouse. Ability to lift up to 10 lbs.


Environmental Conditions

  • Work-from-home (WFH) environment.


American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

 
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Case Coordinator (REMOTE)

 

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives – a mission we’ve honed since 1859.

As a Case Coordinator, you are the primary point of contact to financial professionals and internal/ wholesalers who submit new applications on behalf of clients purchasing financial products. This role is responsible for ensuring applications and fund transfer documents meet all regulatory standards and client information is full and complete. We provide valuable financial tools and insurance products for our clients. In doing so, we want to ensure our risk assumptions and regulatory requirements are fully addressed at point of sale. 

What You’ll Be Doing:

  • Effectively manage personal caseload to resolve errors/omissions within departmental guidelines
  • Handle both work items, outbound and inbound telephone calls, faxes, and emails to/from Financial Professionals
  • Professionally manage incoming inquiries from agents, brokers and internal sources concerning financial and insurance products

Hours: 8:30am – 5:00pm, Monday – Friday

Remote – This position offers a remote work schedule that allows you to stay fully engaged with your team to provide outstanding, customer‑focused service during our core hours. Periodic office visits may be requested based on business needs. 

The base salary range for this position is $48,000 – $55,000.   Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits: Equitable Total Rewards Program

 

 

 

What You’ll Bring

  • College degree
  • 1+ years of call center experience
  • Listening skills
  • Attention to detail

Skills

Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.

Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.

Knowledge of Insurance Operations: Knowledge of the full spectrum of activities, practices, tools and considerations for insurance operations; ability to apply knowledge of insurance operations to provide administrative support to the insurance business.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.

Relationship Building: Knowledge of the importance of creating positive relationships within the team and ability to develop trusting relationships by valuing others’ concerns and contributions.

Telephone-Based Customer Servicing: Knowledge of customer service delivered via telephone; ability to deal with handling customer inquiries and responses received by telephone.

About Equitable

At Equitable, we’re a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.

We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. 

We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. 

We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.  Click Careers at Equitable to learn more. 

********** 
Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. 

NOTE: Equitable participates in the E-Verify program. 

If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com.

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Patient Access Coordinator

Job Details

Description

Due to the high volume of applicants for this position, we are not able to provide individual updates on applications. We will contact you directly if your application is selected for an interview. We appreciate your patience and understanding.
 
 
Job Summary:
The Patient Access Coordinator is a remote position that handles all incoming telephone calls efficiently, and in a timely manner. This individual is responsible for triaging calls throughout the organization. If you are qualified for and interested in this role, please apply. 
Key Accountabilities: 
Number of calls per day, average handle time, schedule adherence, quality, and abandon rate.
Essential Duties:
  1. Answer inbound calls in a fast paced environment. 
  2. Acts as the first point of contact for patients needing assistance. 
  3. Creates patient record, triages the call, and sends messages or schedules based on the needs of the patient.
  4. Demonstrates professionalism and patience when handling calls.
  5. Maintains department productivity levels for customer satisfaction. This includes meeting or exceeding monthly scorecard expectations. 
  6. Escalates calls to Supervisor or other departments as necessary.
  7. Answers questions regarding patient appointments.
  8. Performs other duties and assists on additional lines as assigned by manager. 
  9. Adheres to established policies, procedures, and scripting to consistently achieve call-time and quality standards. 
  10. Exemplifies the desired culture and philosophies of the organization.

Qualifications:

  • High School diploma or GED minimum education requirement 
  • Must have 1+ years of high-volume call center experience 
  • Intermediate computer skills required
  • Medical terminology knowledge highly preferred, though healthcare experience not required 
  • Reliable high-speed internet access and Wi-Fi connection required
Location: 
fully remote, but candidates must reside in DE, FL, GA, MD, NC, NJ, PA, SC, or TX
Pay Range:
$18.00/hr – $22.00/hr
Our Commitment to Employees:
Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.
Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.
Remote Employment Policy:
If you are being hired into a remote-eligible position, please be aware that Rothman Orthopaedics is only registered to support remote employment in a limited number of states. If you relocate to a new state and Rothman Orthopaedics is not registered in that state, you may no longer be eligible for a remote position and continued employment with Rothman Orthopaedics. Please contact HR for any questions or a list of states where remote employment may be authorized.
 
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Data Entry Representative 1

Job Details

Become a part of our caring community and help us put health first
 

The Data Entry Representative 1 operates a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Prepares source data for entry by opening and sorting mail. Verifies and logs receipt of data. Obtains missing data. Protects organization’s value by keeping information confidential. The Data Entry Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

 

 

The Data Entry Representative 1 prepares source data for entry by opening and sorting mail. Verifies and logs receipt of data. Obtains missing data. Protects organization’s value by keeping information confidential. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.


Use your skills to make an impact
 

Required Qualifications

  • Attention to Detail
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

 

Preferred Qualifications

 

  • High School Diploma or GED

 

Additional Information

 

 

 

Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

 

Scheduled Weekly Hours

 

40

 

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$38,000 – $45,800 per year


 

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

 

 


About us
 

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

 

 

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

​
Equal Opportunity Employer

 

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

 
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Contact Center Customer Experience Specialist – Prepaid

Job Details

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues.
Pay – $20/hourly

We are hiring for the April Class! Interviews will start middle of February.

Work Schedule: Shifts are assigned between 9:00 a.m. and 1:30 p.m. local time.
Shifts beginning at 12:30 p.m. or later receive a 10% shift differential.

Training starts April 6th, 2026

Shift Incentive:

Employees scheduled to work a standard full-time shift that begins after 12:30 PM (local time) are eligible for a 10% pay incentive.

Basic Qualifications
  • High school diploma or equivalent
  • Typically, at least 18 months of customer service or related experience
 
Preferred Skills/Experience
  • Effective problem-solving and negotiation skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Proven time management skills and ability to multitask
  • Experience interacting positively with unsatisfied customers
  • Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
 
This is a remote position with preference for candidates residing near the following hubs:
  • Cincinnati, OH
  • Milwaukee, WI
  • Fargo, ND
  • Knoxville, TN
  • Twin Cities, MN
  • St. Louis, MO
  • Owensboro, KY
  • Atlanta, GA
  • Charlotte, NC
  • Oshkosh, WI
  • Dallas, TX
  • Phoenix/Tempe, AZ
  • Portland, OR

Location expectations 
This role is designated as U.S. home-based remote.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 – $20.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

 
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