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Accounts Payable Coordinator – Entry
Job Details
APPLY HERE: Accounts Payable Coordinator – Payable
Work at Home – Customer Service Representative – Healthcare
Job Details
Support Billing Specialist
Job Details
As a Support Billing Specialist, you will serve as a contributor to produce successful process optimization for the Billing department.
Your Impact
The essential functions of this position include:
- Manage Support Billing requests timely and accurately
- Complete timely and accurate invoicing-related tasks for multiple company divisions to include periodic recurring, miscellaneous, manual invoicing using Microsoft Excel and Word, and retrieval from special programs
- Process and perform data entry of invoicing-related tasks including adjustments and updates, meeting daily/weekly/monthly deadlines
- Distribute invoices daily via print, email and/or EDI
- Ensure all attachments and changes are taken care of before the invoices are sent to the customers
- Process all customers’ special billing requirements and invoice changes
- Reprint original invoices and resend them to the customer
- Demonstrate effective decision-making skills, applying critical thinking to understand short-term and long-term impact
- Demonstrate ability to proactively address tasks and resolve issues with a sense of urgency by engaging appropriate business partners to drive to timely resolution
- Crosstrain within the Billing department to act as back-up support for team members
- Maintain accurate and updated procedures and support process improvement
- Maintain excellent service to external and internal customers and effectively collaborate with business partners
- Other duties and projects as assigned
Qualifications
- 3-5 years of experience in a billing or accounting operations/support environment
- Associates degree preferred
- Proficient in MS Excel, Word, and Outlook and accounting software
- Excellent interpersonal, verbal and written communication skills
- Highly organized with the capability to follow standardized procedures along multiple phase processes
- Detail-oriented, analytical, high initiative to function independently with little supervision yet work effectively on a team and with other business partners
- Aptitude to multi-task effectively and prioritize work in a fast-paced work environment with daily/monthly deadlines
- Analyze and resolve problems, offer creative solutions when needed
Position Specifics
The initial base salary range for this position is expected to be between $21.63 and $26.44 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure includes variable pay through commissions based on individual sales performance. This means your earning potential can substantially increase based on your sales achievements.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program, and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Physical Requirements
- While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
- By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
Corporate Values
- Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
- Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
- Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
- Embracing communities: We embrace and support the communities that nurture us. Our employees’ dedication to fostering positive change is a source of immense pride for us.
Commitment to Diversity, Inclusion and Belonging
- We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
- ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
Hospital Claims Biller – Follow-up (UB04)
Job Details
The Hospital Claims Biller – Follow-up (UB04) position is responsible for acting as a liaison for hospitals and clinics using TruBridge Accounts Receivable Management Services. They work closely with TruBridge management and hospital employees in receiving, preparing and posting of receipts for hospital services while ensuring the accuracy in the posting of the receipt, contractual allowance and other remittance amounts. Candidates must be detail oriented with excellent verbal and written communication skills, organizational skills, and time management skills.
These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job related duties as required. Goals and objectives are subject to change.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:
- Receives daily receipts that have been balanced and stamped for deposit and verifies receipt total.
- Research receipts that are not clearly marked for posting.
- Post payments to the appropriate account and makes notes required for follow-up.
- Posts zero payments to the appropriate account and makes notes required for follow-up.
- Maintains log of daily receipts and contractual posted.
- Processes rejections by either making accounts private or correcting any billing error and resubmitting claims to third-party insurance carriers.
- Responsible for consistently meeting production and quality assurance standards.
- Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer.
- Updates job knowledge by participating in company offered education opportunities.
- Protects customer information by keeping all information confidential.
- Processes miscellaneous paperwork.
- Ability to work with high profile customers with difficult processes.
- May regularly be asked to help with team projects.
- 3 years hospital payment posting, including time outside Trubridge.
- Display a detailed understanding of CAS codes.
- Post denials to patient accounts with the correct denial reason code.
- Post patient payments, electronic insurance payments, and manual insurance payments.
- Balance all payments and contractual daily.
- Make sure postings balance to the site’s bank deposit.
- Adhere to site specific productivity requirements outlined by management.
- Serve as a resource for other receipting service specialists.
- Must be agile and able to easily shift between tasks.
- May require overtime as needed to ensure the day/month are fully balanced and closed.
- Assist with backlog receipting projects, such as unresolved situations in Thrive, researching credit accounts, and reconciling unapplied.
Minimum Requirements:
Education/Experience/Certification Requirements
- 1-3 years hospital claims processing experience, specifically processing UB-04 claims (inpatient)
- Computer skills.
- Experience in CPT and ICD-10 coding.
- Familiarity with medical terminology.
- Ability to communicate with various insurance payers.
- Experience in filing claim appeals with insurance companies to ensure maximum reimbursement.
- Responsible use of confidential information.
- Strong written and verbal skills.
- Ability to multi-task.