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Associate, Scoring Service – Limited Term/Hourly Rate (US)

Job Details

Title: Associate Scoring Service

Description: This role aligns to industry-level titles such as Transcribers or Transcriptionists,

Description:

Pearson is the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

We are seeking part-time transcribers to join our team and be a part of the development of automated tests of English language proficiency. Transcriptions are key to developing our AI scoring models used in many of our assessment products.

Responsibilities:

As an Associate Scoring Service, you will log in to a web-based tool to listen to spoken responses one-by-one and transcribe test-takers’ speech word-for-word using our specific transcription notations. All speech and events heard in the audio responses are transcribed, from hesitations and coughs to street noise and laughter. The work is very detail oriented. Successful transcribers have an interest in language, have a “good ear”, and enjoy the challenges of deciphering spoken audio responses from English language learners.

After being hired, candidates must pass a paid training session, which takes up to 10 hours. Candidates who do not pass will not continue in the position. Candidates who pass the training will be invited to work on a Pearson transcription project.

This is a temporary job and is meant to cover the duration of a single project. The project is projected to last from early March to mid-May. As an Associate Scoring Service you are expected to work 10 hours/week for the duration of the project so that we can stay on track. Associate Scoring Service work from home and set their own schedules as the web-based tool is available 24/7.

This is an hourly-paid ($20/hour), non-benefit-eligible, part-time position with the work completed at one’s home.

Preferred Qualifications:

  • Mastery of the English language

  • Bachelor’s degree in a language-related field (linguistics, TESOL, language studies, English)

  • Attention to detail

  • Typing speed of 55+ WPM

  • Previous transcription experience

  • ESL/EFL teaching experience

  • Ability to successfully work independently and remotely from a home office

Technical Requirements:

  • Headphones

  • High-speed internet connection

  • Computer

  • Must be based in the USA

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.


Job: Evaluation

 

Job Family: LEARNING_&_CONTENT_DELIVERY

APPLY HERE: Associate, Scoring Service – Limited Term/Hourly Rate (US)

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Account Associate

Job Details

Let’s build what’s next, together.

We are Spotnana. We’re on a mission to modernize the infrastructure of the $1.6 trillion travel industry to power the perfect trip for travelers everywhere. Our Travel-as-a-Service platform is designed to make every trip better, whether someone is booking for work or leisure travel, building a travel tool, or looking to offer personalized experiences at scale.
We’re not just modernizing tech, we’re rethinking how the industry works. And to get there, we’re bringing together innovative, ambitious, and open-minded people who want to build something that lasts.

At Spotnana, our values and principles guide how we work and grow together:

  • Build the future – We are leaders, we are innovators, we are ambitious.
  • Commit to excellence – We’re accountable, we are partners, we are agile.
  • Stronger together – We lead with respect and integrity, we are inclusive, we are lifelong learners.

Who: You! And the rest of the Sales department, Account Management team, and our cross-functional partners.

What: An Account Specialist position and an outstanding attention to detail and operational ownership.

When: ASAP! We are looking to hire and onboard a new hire as soon as we find the right person for the job. Exciting work awaits!

Where: Remote: Your home base! This role is eligible for 100% remote work.

Why: This role is focused on delivering a seamless post-sale customer experience by ensuring operational excellence across onboarding, account configuration, migrations, and ongoing service delivery. You will help ensure our global customers receive consistent, high-quality service by driving SLA performance, supporting issue resolution, and maintaining strong operational transparency across internal and client-facing workflows. This is a highly collaborative role that sits at the center of customer delivery and plays a key part in protecting and strengthening customer relationships.

How (to land the job!): The process starts with a quick intro call with our Talent Acquisition team to learn more about your background and share what it’s like to work at Spotnana. You’ll then meet with the hiring manager, followed by conversations with cross-functional partners.

The day-to-day:

  • Support the operational execution of assigned accounts, with a strong focus on onboarding, implementation support, migrations, and tooling setup
  • Coordinate onboarding, delivery, and adoption milestones across regions and internal teams
  • Partner with Senior Account Managers to support day-to-day client needs and operational requests
  • Monitor SLA performance, track operational KPIs, and help maintain dashboards, Salesforce records, and reporting to support account health and QBRs
  • Help coordinate cross-functional issue resolution and support root cause analysis and corrective actions when operational issues arise
  • Capture and document client feedback related to workflows, tooling, and operational gaps to share with Product and Engineering

Skills & qualities we value:

  • Experience in account management, customer success, operations, or client-facing support roles
  • Strong written and verbal communication skills with a detail-oriented and highly organized approach
  • Ability to manage multiple workstreams and stakeholders in a fast-paced environment
  • Comfort working cross-functionally with internal teams and externally with customers
  • Basic analytical skills with experience supporting dashboards, reporting, or operational metrics
  • Experience working with CRM tools (such as Salesforce) and Google productivity tools
  • Nice to have: experience in corporate travel, SaaS, implementations, migrations, or globally distributed client environments

Perks & benefits you will love

Spotnana strives to offer fair, industry-competitive, and equitable compensation. Our approach assesses total compensation, including cash, annual performance bonus, company equity, and comprehensive benefits.

The base salary range for this role is $55,000 – $65,000 per year, depending on a number of factors including the candidate’s working location.

We care for the people who make everything possible – our benefits include:

  • Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company matc
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
  • Pre-tax flexible spending account options for health, dependent care and commuter expenses
  • Flexible PTO in addition to 10 company holidays, and an end-of-year company shutdown
  • Up to 26 weeks of parental leave
  • Monthly cell phone/internet stipend
  • Extra perks — IATAN travel membership, pet insurance, financial wellness tools, Calm app access, and more

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.

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Provider Enrollment Coordinator

Job Details

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it.

 

As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.

 

Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.

 

If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you.

 

For more information about our company, visit CuranaHealth.com.

Summary

The Provider Enrollment Coordinator supports Curana Health’s medical group by ensuring all employed and contracted providers are properly enrolled and active with required payers, facilities, and regulatory entities. This role plays a critical part in onboarding new rounding providers, maintaining enrollment data accuracy, and ensuring compliance with federal, state, and facility requirements so clinicians can begin seeing patients and billing without delay.

Essential Duties & Responsibilities

  • Coordinate the end-to-end provider enrollment process for physicians, nurse practitioners, and physician assistants joining the medical group.

  • Prepare and submit enrollment applications to Medicare, Medicaid, and other applicable payers to establish billing privileges.

  • Manage and track facility privileging and attestation requirements across skilled nursing and senior living communities.

  • Maintain accurate provider data within internal systems (e.g., NPPES, PECOS, CAQH, and iCIMS/HRIS) to ensure consistency across platforms.

  • Partner closely with Credentialing, HR, and Operations teams to align enrollment timelines with provider onboarding and start dates.

  • Follow up with payers, facilities, and providers to obtain missing information or resolve discrepancies.

  • Track enrollment status and communicate progress updates to stakeholders, including Market Operations and Finance teams.

  • Process revalidations, address changes, and terminations to maintain active enrollment status for all current providers.

  • Support reporting, audits, and internal reviews related to provider enrollment and compliance.

Qualifications

  • High school diploma or equivalent required; associate’s degree preferred.

  • Minimum of 2 years of experience in provider enrollment, credentialing, or healthcare administration (preferably within a medical group or multi-site provider organization).

  • Knowledge of Medicare/Medicaid enrollment processes and facility privileging preferred.

  • Familiarity with CAQH, NPPES, PECOS, and similar systems strongly preferred.

 

No alternative text description for this image

 

 

We’re thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas.

 

This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.

 

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Microsoft Support Specialist

Job Details

 
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Patient Financial Services Representative 4 – Insurance Follow Up

Job Details

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.

 

 

Summary

 

The Payroll Processor I will be responsible for providing Workday payroll settlement services to our client base. This is a fast-paced environment with emphasis on personal initiative. This is a tremendous opportunity for a entry-level payroll professional who is interested in learning the payroll business and interfacing with clients in order to provide “best-in-class” payroll expertise. This is an excellent opportunity for professional growth.

 

Responsibilities

 

  • Processes payroll settlements in client’s Workday application

  • Settles on-demand payments as requested

  • Maintains client-specific support documentation

  • Responsible for managing daily control reports

  • Performs Treasury exceptions

 

Competencies

  • Energetic and positive

  • Strong communication skills with emphasis on outstanding customer service

  • Flexible in a changing environment

  • Strong organizational skills with ability to multi-task and support multiple customers effectively

  • Works closely with others in a team, supporting collective goals

  • Detail Oriented with good time management skills

  • Ability to establish and maintain effective working relationships

  • Ability to meet tight deadlines and competing demands

  • Use tact and discretion in dealing with customer information

  • Excellent problem solving and Mathematical skills

 

Qualifications

 

Education/Certification Requirement

High School diploma

 

Required

  • 1-2 years Payroll Customer Service experience

  • Experience in Microsoft Word and proficiency in Excel

 

Preferred

  • Knowledge of payroll and payroll processing preferred

  • Associates degree or higher preferred

 

#LI-REMOTE

 

 

 

 

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

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IT Managed Services Dispatcher

Job Details

Kraft Kennedy is a multidisciplinary consulting firm with expertise in technology strategies, application specialties, managed services and proactive support, technology and management consulting, and technology infrastructure. Combining this knowledge, our focused teams are dedicated to meeting the needs of our clients.

If you are looking for a place where teamwork, client service, integrity, excellence, professionalism and continuous learning are core values, then Kraft Kennedy may be the place for you.

 The Support Practice Group of Kraft Kennedy is seeking applicants for the full-time position of Technical Dispatcher. You must live in one of these locations to be considered for this remote position. (Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, South Carolina, North Carolina, Tennessee, Texas, Utah, Vermont, DC, Kentucky, Pennsylvania, Ohio, Virginia or Washington.)

Overview

Kraft Kennedy is looking for a talented and driven individual to join our Service and Support division to be responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests.

 This full-time position reports to the Service Manager and will work closely with co-workers, senior technical staff and other support staff in this collaborative, highly active, engaging environment. Make a difference for our clients and grow your technical skills in the process.

Roles and Responsibilities

·   Act as first point of contact to the customer for all types of service requests.

·   Balance incoming work with available team members to maximize team utilization.

·   Pre-process service requests as they arrive through email, phone, manual entry, or direct customer input, including detailing the technical components of the problem and gathering information from remote monitoring tools.

·   Schedule internal and field technical resources on the ConnectWise dispatch portal

·   Monitor resource schedules to ensure prompt time entry on service requests

·   Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

·   Improve customer service, perception, and satisfaction

·   Ability to work in a team and communicate effectively

·   Escalate service requests that cannot be scheduled within agreed service levels

·   Enter all work as service tickets into ConnectWise

Requirements

 

·   Experience with technology Managed Service Providers.

·   Very organized and detail oriented, with a high degree of accuracy and follow up.

·   Experience working at a managed service provider as a dispatcher is preferred.

·   Experience with ConnectWise is preferred.

·    Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care

·   Ability to multi-task and adapt to changes quickly

·   Technical awareness: ability to match resources to technical issues appropriately

·   Service awareness of all organization’s key IT services for which support is being provide

·   Self-motivated with the ability to work in a fast-moving environment

 

The base pay for this position has a salary range of $45,000 to $50,000. The actual salary offer will take into account a wide range of factors including the individual’s qualifications, experience as well as location. In addition, certain positions are eligible for bonuses.

Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.

 

Benefits

 

Why join us?

·         Family oriented team environment with strong emphasis on work life balance

·         Medical, dental, HSA, life and long-term disability insurance

·         401k with company match

·         Phone reimbursement

·         Holidays/vacation/sick days

 · Cutting edge training on the latest technologies

· Employee referral bonus program

IT Managed Services Dispatcher

Job Details

Kraft Kennedy is a multidisciplinary consulting firm with expertise in technology strategies, application specialties, managed services and proactive support, technology and management consulting, and technology infrastructure. Combining this knowledge, our focused teams are dedicated to meeting the needs of our clients.

If you are looking for a place where teamwork, client service, integrity, excellence, professionalism and continuous learning are core values, then Kraft Kennedy may be the place for you.

 The Support Practice Group of Kraft Kennedy is seeking applicants for the full-time position of Technical Dispatcher. You must live in one of these locations to be considered for this remote position. (Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, South Carolina, North Carolina, Tennessee, Texas, Utah, Vermont, DC, Kentucky, Pennsylvania, Ohio, Virginia or Washington.)

Overview

Kraft Kennedy is looking for a talented and driven individual to join our Service and Support division to be responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests.

 This full-time position reports to the Service Manager and will work closely with co-workers, senior technical staff and other support staff in this collaborative, highly active, engaging environment. Make a difference for our clients and grow your technical skills in the process.

Roles and Responsibilities

·   Act as first point of contact to the customer for all types of service requests.

·   Balance incoming work with available team members to maximize team utilization.

·   Pre-process service requests as they arrive through email, phone, manual entry, or direct customer input, including detailing the technical components of the problem and gathering information from remote monitoring tools.

·   Schedule internal and field technical resources on the ConnectWise dispatch portal

·   Monitor resource schedules to ensure prompt time entry on service requests

·   Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

·   Improve customer service, perception, and satisfaction

·   Ability to work in a team and communicate effectively

·   Escalate service requests that cannot be scheduled within agreed service levels

·   Enter all work as service tickets into ConnectWise

Requirements

 

·   Experience with technology Managed Service Providers.

·   Very organized and detail oriented, with a high degree of accuracy and follow up.

·   Experience working at a managed service provider as a dispatcher is preferred.

·   Experience with ConnectWise is preferred.

·    Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care

·   Ability to multi-task and adapt to changes quickly

·   Technical awareness: ability to match resources to technical issues appropriately

·   Service awareness of all organization’s key IT services for which support is being provide

·   Self-motivated with the ability to work in a fast-moving environment

 

The base pay for this position has a salary range of $45,000 to $50,000. The actual salary offer will take into account a wide range of factors including the individual’s qualifications, experience as well as location. In addition, certain positions are eligible for bonuses.

Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.

 

Benefits

 

Why join us?

·         Family oriented team environment with strong emphasis on work life balance

·         Medical, dental, HSA, life and long-term disability insurance

·         401k with company match

·         Phone reimbursement

·         Holidays/vacation/sick days

 · Cutting edge training on the latest technologies

· Employee referral bonus program

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IT Managed Services Dispatcher

Job Details

Kraft Kennedy is a multidisciplinary consulting firm with expertise in technology strategies, application specialties, managed services and proactive support, technology and management consulting, and technology infrastructure. Combining this knowledge, our focused teams are dedicated to meeting the needs of our clients.

If you are looking for a place where teamwork, client service, integrity, excellence, professionalism and continuous learning are core values, then Kraft Kennedy may be the place for you.

 The Support Practice Group of Kraft Kennedy is seeking applicants for the full-time position of Technical Dispatcher. You must live in one of these locations to be considered for this remote position. (Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, South Carolina, North Carolina, Tennessee, Texas, Utah, Vermont, DC, Kentucky, Pennsylvania, Ohio, Virginia or Washington.)

Overview

Kraft Kennedy is looking for a talented and driven individual to join our Service and Support division to be responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests.

 This full-time position reports to the Service Manager and will work closely with co-workers, senior technical staff and other support staff in this collaborative, highly active, engaging environment. Make a difference for our clients and grow your technical skills in the process.

Roles and Responsibilities

·   Act as first point of contact to the customer for all types of service requests.

·   Balance incoming work with available team members to maximize team utilization.

·   Pre-process service requests as they arrive through email, phone, manual entry, or direct customer input, including detailing the technical components of the problem and gathering information from remote monitoring tools.

·   Schedule internal and field technical resources on the ConnectWise dispatch portal

·   Monitor resource schedules to ensure prompt time entry on service requests

·   Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

·   Improve customer service, perception, and satisfaction

·   Ability to work in a team and communicate effectively

·   Escalate service requests that cannot be scheduled within agreed service levels

·   Enter all work as service tickets into ConnectWise

Requirements

 

·   Experience with technology Managed Service Providers.

·   Very organized and detail oriented, with a high degree of accuracy and follow up.

·   Experience working at a managed service provider as a dispatcher is preferred.

·   Experience with ConnectWise is preferred.

·    Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care

·   Ability to multi-task and adapt to changes quickly

·   Technical awareness: ability to match resources to technical issues appropriately

·   Service awareness of all organization’s key IT services for which support is being provide

·   Self-motivated with the ability to work in a fast-moving environment

 

The base pay for this position has a salary range of $45,000 to $50,000. The actual salary offer will take into account a wide range of factors including the individual’s qualifications, experience as well as location. In addition, certain positions are eligible for bonuses.

Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.

 

Benefits

 

Why join us?

·         Family oriented team environment with strong emphasis on work life balance

·         Medical, dental, HSA, life and long-term disability insurance

·         401k with company match

·         Phone reimbursement

·         Holidays/vacation/sick days

 · Cutting edge training on the latest technologies

· Employee referral bonus program

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