**IMPORTANT NOTE: Work-from-home jobs fill quickly. While the positions linked below were active at the time this video was published, they may close with little to no notice. Please apply immediately if you’re interested. If a link doesn’t work, it likely means the job has been filled. For even more frequently updated job opportunities, check out my Mega List of Jobs or join Extra Leads Club (links below!).**

Build Resume for $1 Join Extra Leads Club for $1

E-Referral Specialist Home Health

Job Details

Become a part of our caring community and help us put health first
 

 

 

Shift/Availability requirements:

  • This is a full time position scheduled 40 hours, 5 days a week for 8 hour shifts.

  • Days of availability are Tuesday-Saturday.

  • Hours of availability are either 8:30am-5:30pm EST or 9am-6pm EST.

  • Available to work 2 holidays a year.

 

 

As an E-Referral Specialist you will report to the E-Referral Supervisor. You will be an important part of the referral process as this role is the initial contact point for the client or referral source to promote the continuity of care. You will be responsible for data collection and documentation, compliance, and follow up on the initial referral process and decision.

 

Essential Functions you will be responsible for:

  • Monitor multiple e-referral systems to identify new referrals and manage alerts and notifications.

  • Monitor email for request to pull referrals from all applicable referral systems. Perform follow-up and manage all related communication.

  • Scan documentation to determine patient eligibility for services (service area, orders, insurance, etc.)

  • Help with authorizations.

  • Monitor status of all referrals received, follow up with each throughout process, reports on status weekly.

  • Communicate with branch, sales, leadership by email or phone for status updates and referral decisions.

  • Daily management of ERST log with all referrals and ROCs decisions.

  • Maintain acceptable productivity level, as determined by work assignment and departmental standards.

  • Comply with and follow all regulatory compliance areas, policies & procedures, and company best practices.


Use your skills to make an impact
 

Required Experience:

  • High School Diploma or its equivalent

  • Can type a minimum of 40 wpm

  • Comprehend and apply principles of basic math while analyzing data and generating reports

  • Good logical thinking and decision-making skills

  • Can follow strict timelines

  • Communication with all levels of management

  • Can work with multiple screens/systems ensuring attention to detail

  • Time management skills and can work in a fast-paced environment

  • Must read, write and speak fluent English

  • Must have good and regular attendance

  • Approximate percent of time required to travel: 0%

 

Preferred Experience:

  • Patient referral and insurance verification experience

  • Minimum 1 year customer service or other healthcare related experience; preference working in a home health environment

  • Knowledge of the issues related to the delivery of home health services

  • Working knowledge of Medicare enrollment and guidelines governing home health agencies

  • Associates degree

 

 

Additional Information:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

  • Satellite, cellular and microwave connection can be used only if approved by leadership.

  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

 

 

Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

 

Scheduled Weekly Hours

 

40

 

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$40,000 – $52,300 per year


 

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

 

 

Application Deadline: 03-13-2026


About us
 

About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

 

 

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

​
Equal Opportunity Employer

 

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Build Resume for $1 Join Extra Leads Club for $1

Healthcare Customer Service Expert – Phone Intake

Job Details

As a Healthcare Customer Service Expert within a high-volume call center environment, you will serve as the initial point of contact for patients seeking home healthcare services and for providers requesting authorizations to render services. You will manage a wide variety of inbound calls from quick, straighforward questions to more complex service requests.

Hiring for Multiple Positions!

Location: 100% Remote

Start Date: Monday, May 4th, 2026

Starting Pay: $17.50/hour + monthly bonus incentives

Formal Training & Nesting Hours: first 5 weeks; Monday – Friday, 8:30am to 5:00pm EST, followed by a transition to your assigned shift.

Available Shift after Training & Nesting: 11:30am to 8:00pm EST (Monday – Friday)

 

Note: Nesting is the critical phase after formal training where new hires apply their skills in a live environment with additional support.

Responsibilities

A Day in the Life of a Phone Intake Associate

  • Work Environment: Work from home in a remote and high-volume healthcare call center.
  • Call Handling: First point of contact for patients, providers, and health plans through an inbound phone queue.
  • Customer Assistance: Utilize multiple applications and a dual monitor setup to ensure that our patients receive the care, supplies, equipment, and support they need, when they need it most. 

Call types can include:

    • Inquiry Calls: Checking the status of service requests.
    • New Service Requests: Submitting initial requests for items like wheelchairs, wound care, diabetic supplies, etc.
  • Work Schedule: Team members work an 8-hour shift with a scheduled 30-minute lunch break and scheduled breaks throughout the day.

This role is for you if:

  • You strive to meet or exceed individual performance targets in key areas such as call average handle time (AHT) quality of call, attendance, adherence, and other contact center objectives specific to the call center and job role.
  • You demonstrate empathy and patience when assisting callers with difficult inquiries or complex requests.
  • You exhibit a strong attention to detail.
  • You consistently adhere to all company policies, including HIPAA/PHI regulations.
  • You contribute to a positive team environment. We appreciate team members who bring enthusiasm, fun and enjoyment to their work.

Qualifications

  • Education: High School Diploma or GED.
  • Experience: Minimum 2 years of customer service experience in a call center environment, and 1 year working in healthcare with medical terminology.
  • Technical Skills: Proficient with navigating dual monitors and multiple applications.
  • Keyboarding: Type at a speed of 30 WPM with ability to perform data entry while actively listening.
  • Search Engine Use: Competence in tasks like clicking, troubleshooting, opening a browser, bookmarking sites, and navigating with back/forward buttons.
  • PC Skills: Basic skills in Microsoft Office including Word, Excel, Outlook, and Teams for communication and scheduling meetings.
  • Assessment: A passing score on the SHL Customer Service Phone Simulation Assessment is required to proceed in the interview process.

What We Offer

  • Pay Range: $17.50 / hour + Monthly Incentive Bonus Opportunity.  The pay range included in this posting reflects future growth / earning potential. 
  • Benefits: Medical, Dental, Vision, 401(k) with company match, HSA employer contributions, Dependent Care FSA employer contribution, Paid Time Off, Personal/Sick Time, Paid Parental Leave, and more. 
  • Award winning culture: Keeps our company values at the heart of everything we do: We Care; We Do the Right Thing; We Strive for Excellence; We Think BIG; We Take our Work Seriously, Not Ourselves. 

#IDCC 

CareCentrix maintains a drug-free workplace. 

We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law. 

CareCentrix accepts applications on an ongoing basis until a candidate is identified.

Build Resume for $1 Join Extra Leads Club for $1

Customer Service Representative – Remote

Job Details

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.


Overview

This role involves receiving incident reports from callers and initiating the first notice of loss. The Communication Specialist follows a structured process to document accurate information. Each interaction should demonstrate strong product knowledge, professionalism, active listening, and empathy, while conveying confidence and efficiency throughout the intake process.

 

Job Details:

  • Fully remote position starting on 4/15/26
  • The pay ranges from $15.50 to $16.50 per hour, with a 40-hour work week.
  • We will provide all necessary equipment; however, you must have a high-speed internet connection.
  • A minimum download speed of 50 MBPS and an upload 25 Mbps is required.
  • You can check your internet connection using your home connection at speedtest.net.


How you’ll make an impact

  • Engage each caller by phone with the upmost responsiveness, care, and concern.
  • Instill confidence with our customers that their information will be handled appropriately and that their experience matters.
  • Lead customer through a guided interview process and/or follow a scripted set of questions ensuring each question is addressed and accurately captured on a written report.
  • Pay strong attention to detail to ensure report accuracy and timely submissions.
  • Hold all reports in strict confidence, both internally and externally.
  • Demonstrate flexibility as policies, schedules, and people you interact with often change.
  • Model our core values when interacting with callers: Care, Concern, Compassion, Connection and Confidence
  • Arrive to your scheduled shift on time and retain schedule flexibility with 24/7 operation that may change from time to time.


About You

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Preferred: 

  • A quiet, secure home office or workspace to ensure focus and professionalism.
  • Minimum of 35 WPM typing speed and comfort navigating essential tools like Outlook, Teams, and Genesys phone system.
  • Passionate about positively impacting others and delivering outstanding service.
  • Dedicated to creating exceptional customer experiences and achieving strong outcomes.
  • Highly organized with a keen eye for accuracy
  • Committed to punctuality and adhering to scheduled work hours.
  • Excellent verbal and written communication skills, with the ability to collaborate across all levels and diverse cultures.
  • Working knowledge of MS systems, i.e., MS Excel, MS PowerPoint, Outlook and MS Word.

 


Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more…

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

 

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

 

APPLY HERE: Customer Service Representative – Remote

Build Resume for $1 Join Extra Leads Club for $1

Patient Financial Services Representative 4 – Customer Service

Job Details

Inova Health is looking for a dedicated Patient Financial Services Representative 4 – Customer Service to join the team. This role will be full-time day shift from Monday – Friday, 9:30am – 6:00pm, Remote Role 

Remote Eligibility: This position is eligible for remote work for candidates residing in the following states – VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV

The Patient Financial Services Representative 4 performs the duties of a Patient Financial Services Representative 3 and is responsible for the timely and accurate editing, submission, and/or follow-up of assigned claims. Processes claim for multiple payer types (i.e. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and ensures that all assigned claims meet clearinghouse and/or payer processing criteria. Ensures appropriate follow-up on assigned work lists while meeting all departmental productivity and quality review standards. Informs management of issues and potential resolutions regarding problems with the claims process. Provides support, education, and guidance to team members while performing duties, as assigned, in the absence of the supervisor or manager.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. 

 

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules

Patient Financial Services Representative 4 Job Responsibilities:

  • Ensures that all clean claims are submitted the day they are received, submitted via the appropriate medium, and with all required attachments. Serves in the place of the supervisor or manager in their absence.
  • Resolves complex issues either through individual actions or by coordinating information/actions of other team members, Patient Accounts staff, other hospital departments, or at the payer level. Seeks assistance from supervisor when needed.
  • Ensures that claims are reviewed, corrections are identified/made or resolutions are initiated within 24 hours from the date that claims are received. Identifies the need for and provides support/guidance to other team members to promote their efficiency and productivity.
  • Handles complex and/or highest dollar accounts while providing appropriate follow-up based on established protocol or SRGs.
  • Ensures appropriate and timely documentation of all account activity while appropriately handling all correspondence within 48 hours of receipt.
  • Documents activity in HealthQuest and TRAC and ensures that documentation is professional, appropriate, accurately depicts actions performed, and is in accordance with departmental quality review standards.
  • Works payer response reports and rejection reports while ensuring they meet departmental productivity and quality review standards. Maintains knowledge of payer requirements, UB-92 standards, system (Hospital, clearinghouse, payer) functionality, and hospital policies and procedures.
  • Takes direction from management to resolve issues in addition to providing support, education, and guidance to team members. Performs duties, as assigned, in the absence of the supervisor or manager.
  • May perform additional duties as assigned.

 

Minimum Qualifications:

  • Education: Associate Degree or an additional three years of experience appropriate to the position under consideration
  • Experience:  3 years of Experience in revenue cycle, finance, customer service or data analytics

 

Preferred Qualifications

  • Bilingual (English and Spanish) strongly preferred to better support a diverse patient population.
  • Deliver exceptional customer service by addressing patient inquiries with professionalism, empathy, and clear communication.
  • Utilize EPIC to review, update, and maintain accurate patient account information.
  • Support a positive patient experience by assisting patients with billing questions, insurance coverage, and financial responsibilities.
  • Review and interpret Explanation of Benefits (EOBs) to resolve patient or insurance discrepancies.
  • Collaborate with insurance providers to verify coverage, process claims, and ensure timely resolution of billing issues.
  • Demonstrate openness to feedback and continuously adapt to improve service quality and efficiency.
  • Perform effectively in a remote work environment, maintaining productivity and accountability.

About Us

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we’re a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we’re constantly striving to be ever better — to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

Build Resume for $1 Join Extra Leads Club for $1