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Customer Support Consultant, ShowingTime
Job Details
ShowingTime is committed to delivering excellent real estate solutions. Our team fosters collaboration, encourages innovation, and is motivated to ensure an exceptional customer experience. As an integral part of our dynamic and supportive environment, you will have the opportunity to improve real estate agents’ utilization of our products and services.
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About the role
Join ShowingTime as a Customer Support Consultant and be part of a team that prioritizes customer satisfaction and efficiency. In this role, you will successfully implement customer support strategies that ensure flawless service delivery across various channels, including phone, email, and chat.
You Will Get To:
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Resolve customer inquiries and issues promptly.
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Learn and master ShowingTime products and services.
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Apply a range of support tools to assist customers effectively.
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Follow standardized processes while adapting to individual needs.
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Document cases accurately and efficiently.
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Prioritize and complete pending cases.
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Meet performance and productivity metrics.
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Collaborate with internal and external support teams.
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Promote additional ShowingTime products and services to customers.
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This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
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In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $21.60 – $34.60 hourly. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $20.60 – $32.80 hourly. The base pay range is specific to these locations and may not be applicable to other locations.
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In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.
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Who you are
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Excellent communication skills.
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Compassionate and customer-focused.
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Exceptional patience and active listening skills
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Innovative problem solver.
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Adaptable to change.
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Great teammate with a growth mindset.
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Punctual and accountable for time and attendance.Â
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Welcomes feedback and strives for continuous improvement.
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Qualifications
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Minimum of 1 year in customer service or a similar role.
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High School Diploma or Equivalent EducationÂ
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Strong background in de-escalating calls.
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Ability to address and resolve blocking issues raised by customers.
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Strong multitasking and attention to detail.
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Ability to thrive in a fast-paced environment.
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Clear and articulate verbal and written communication.
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Basic digital literacy and technical troubleshooting
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Fluent in English Â
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Transferable SkillsÂ
At ShowingTime, we value diverse experiences and perspectives. If you have related skills or experiences, we encourage you to apply.
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Get to know us
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you’re working in tech, sales, operations, or design, you’ll be part of a company that’s reshaping an industry and helping more people make home a reality.
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Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
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No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
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Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
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Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Call for Release – Customer Service Representative Remote (Part Time)
Job Details
We are seeking a detail-oriented and professional Call for Release-Customer Service Representative to join our remote team. In this role, you will be responsible for coordinating the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. You will ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment.
Internal Applicants make sure you inform your direct manager you are interested in this role!
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What You’ll Be Doing:
- Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
- Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal.
- Use the “DeCode This” tool to search VINs and gather the necessary vehicle information.
- Stay organized by keeping accurate notes in the system about each vehicle and all interactions.
- Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.
- Participate in weekly team meetings via Teams, where we’ll stay connected and collaborate.
- Follow all Copart policies and guidelines to ensure quality and consistency in your work.
- Help out with other tasks or assist teammates as needed.
- Perform other duties as assigned by management.
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What We’re Looking For:
- Minimum of one year office support experience in a customer service role.
- High school diploma or GED
- Great communication skills – you’re comfortable speaking on the phone and writing clear, concise messages.
- Typing speed of 45 WPM and familiarity with basic 10-key.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail, great problem-solving skills, and the ability to multitask.
- A professional virtual appearance with a quiet, distraction-free workspace.
- Bilingual skills are a plus.
- Must be able to work occasional overtime.
- Office equipment will be provided to help you succeed in your role.
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Why You’ll Love Working With Us:
- 100% remote work with company-provided equipment.
- Clear, achievable performance goals with daily feedback to help you succeed.
- Weekly team meetings to keep you connected and support.
- A collaborative, friendly virtual team where everyone’s success matters.
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Benefits Summary:Â
- Medical
- 401k
- ESPP – Employee Stock Purchase Plan (must work at least 20 hours/week for 5 months)
Along with many other employee benefits.Â
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
Associate, IT Process Analyst
Job Details
Entry Level IT Process Analyst – Shift: 4pm -12 AM CT
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. Â
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. Â
HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSIONÂ Â
Role SummaryÂ
 The Associate IT Process Coordinator provides day‑to‑day administrative and operational support to the IT Service Management (ITSM) function. This role focuses on following established ITSM processes, performing routine coordination tasks, maintaining accurate records in the ITSM tool, and supporting reporting and governance activities.
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What You Will Do:Â
- Perform routine support tasks for ITSM processes, including Incident, Service Request, Configuration, Change, and Problem Management
- Monitor ITSM queues and tickets to ensure required fields are completed and process steps are followed
- Assist with Change Management activities such as verifying documentation and approvals are present, scheduling changes and maintaining change calendars, preparing materials for Change Advisory Board (CAB) meetings
- Update and maintain ITSM documentation, templates, trackers, and knowledge articles as directed
- Run standard reports from the ITSM tool and maintain spreadsheets or trackers for: Ticket volumes, Change activity and outcomes
- Perform quality checks on tickets and escalate missing or incorrect information to the appropriate team
- Support operational and governance meetings by taking notes, tracking action items, and following up on assigned tasks
- Respond to routine process-related questions from Service Desk and support teams, escalating when needed
- Accurately enter, update and maintain data in company databases such as Configuration Management Database (CMDB)
- Maintain organized and up to date digital records
- Follow all documented procedures, security requirements, and escalation paths
We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply.  Â
What You Will Need:Â Â
- Basic understanding of IT operations or IT support concepts
- Strong attention to detail and ability to follow written procedures
- Comfortable performing process-driven tasks
- Basic experience using ticketing or workflow tools (training provided if needed)
- Proficient with Microsoft Office tools (Outlook, Excel, Word)
- Clear written and verbal communication skills
- Ability to manage multiple tasks in a fast-paced support environment
Why Ensono?
Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.Â
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.
Some of our benefits include:
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Unlimited Paid Days Off
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Three health plan options
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401k with company match
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Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
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Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
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Paid childbearing and paternal leave
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Education Reimbursement, Student Loan Assistance or 529 College Funding
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Sabbatical leave
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Wellness program
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Flexible work schedule
As of the date of this posting, a good faith estimate of the current pay scale for this role is $44,700 to $55,890 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. This is a shift role, hours will be 4pm to Midnight, Monday through Friday with an on-call weekend, every 4th weekend. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.
APPLY HERE: Associate, IT Process Analyst
Benefit Representative
Job Details
As a Call Center Employee Benefits Representative, you will be the primary point of contact for State of Texas employees and retirees seeking information and assistance regarding their workplace benefits packages. Your role is essential in providing timely and accurate guidance regarding their health insurance, retirement plans, paid time off, and other employee benefits. You will manage inquiries, resolve issues, and ensure that employees have a clear understanding of their benefits options and coverage.
The ideal candidate for this role possesses strong customer service orientation, knowledge of benefits administration, and effective communication skills.
Key Responsibilities
- Serve as a knowledgeable resource for employees and retirees, offering guidance on various aspects of their benefits packages, including eligibility requirements, coverage options, enrollment procedures, and plan details.
- Respond to incoming calls from employees regarding benefits-related questions, concerns, or requests for assistance. Provide personalized support and strive to resolve inquiries in a courteous and efficient manner.
- Assist employees with navigating the benefits enrollment process, including explaining available plan options, guiding them through online enrollment portals, and addressing any technical issues or challenges they encounter.
- Investigate and resolve employee inquiries or issues related to benefits discrepancies, claim denials, billing errors, or other concerns. Collaborate with internal departments or external vendors as needed to resolve complex issues promptly.
- Maintain accurate records of all interactions with employees, including inquiries received, resolutions provided, and any follow-up actions taken. Ensure compliance with privacy regulations and confidentiality policies.
- Conduct employee training sessions or workshops to educate staff members on new benefits offerings, policy changes, or updates to existing benefit plans. Develop informational materials or resources to enhance employee understanding of benefits programs.
- Strive to deliver exceptional customer service experiences to employees by demonstrating empathy, patience, and professionalism in all interactions. Manage sensitive or confidential information with discretion and integrity.
- Identify opportunities to streamline processes, enhance service quality, and improve the overall employee experience within the benefits support function. Provide feedback to management on ways to optimize service delivery and efficiency.
Job Qualifications
- High School Diploma
- 3 years’ experience in a customer service or call center role. (Preferably in benefits administration or human resources)
- Windows based computer experience.
- Experience working with medical insurance and HIPPA guidelines.
- Knowledge of employee benefits terminology, regulations, and industry trends.
- Strong verbal communication skills, with the ability to convey complex information clearly and effectively.
- Ability to type at least forty words per minute.
- Excellent people skills and a customer-focused attitude, with a commitment to delivering high-quality service.
- Proficiency in using computer systems, databases, and software applications for data entry, documentation, and research purposes.
- Ability to multitask, prioritize workload, and manage time effectively in a demanding environment.
- Demonstrated problem-solving abilities and diligence when resolving employee inquiries or issues.
Benefits
- Medical, Dental, Vision, and Life Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- 401(k) Plan with Company Match
- Generous Paid Time Off
- 10.5 Paid Holidays
- Career Development Opportunities
About Group O
In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon – Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.
Insurance Verification Coordinator
Job Details
Insurance Verification Coordinator – Must live in Eastern Standard Time
Grow Your Career. Make a Difference. Thrive in Outpatient Care.
As an Insurance Verification Coordinator at CORA Physical Therapy, you’ll play a key role in ensuring accurate insurance verification and documentation for patient admissions. You’ll manage benefits, authorizations, and financial responsibility communications to support a seamless patient experience—all while working remotely in a fast-paced environment. This is a full-time, remote position.Â
Why Choose CORA
- Remote Position – Enjoy flexibility while supporting patient care.
- Competitive Pay – Your expertise is valued.
- Time Off – Generous PTO that grows with tenure + 7 paid holidays.
- Full Benefits Package – Medical, dental, vision, disability & life insurance.
- 401(k) Program – Invest in your future.
- Tuition Reimbursement – Continue your education without the burden.
- Professional Development – Internal career growth opportunities, leadership training, and mentorship.
- Technology That Works for You – EMR automations and AI-powered tools to save time.
Benefits vary based on employment type.
What You’ll Do
As an Insurance Verification Coordinator at CORA, you’ll:
- Verify patient insurance coverage for therapy benefits, co-payments, limitations, and visit approvals.
- Communicate benefit details to patients and practice staff.
- Advise patients on financial responsibility (copay/deductible amounts and payment expectations).
- Maintain daily reports to track authorizations and scheduling needs.
- Answer incoming calls promptly and professionally, providing excellent customer service.
- Ensure patient confidentiality and compliance with company policies.
What You’ll Need
- High school diploma or GED.
- Proficiency in Microsoft Office Suite, including Excel formulas (required).
- Strong organizational and time management skills.
- Excellent verbal and written communication abilities.
- Detail-oriented problem solver who thrives in a fast-paced environment.
- Ability to work independently and collaboratively within a team.
Preferred:Â Experience in medical insurance claims, verification, or precertification; familiarity with online insurance verification tools and office procedures.
Who We Are
CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.
Apply today to become an Insurance Verification Coordinator with a team that sees the best in you.
CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.