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Patient Finance Representative

Job Details

The Patient Finance Representative will help patients seamlessly navigate complex billing, financial and insurance workflows. The Patient Finance Representative will accurately perform administrative duties required to work queues, provide estimates, confirm insurance, secure authorizations, answer billing questions, provide estimates and collect payment. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Finance Representative work environment is a professional setting where in-bound and outbound calls to patients, insurance companies and other professional organizations are made. The Patient Financial Representative is a metrics-driven, task-based, self-regulated career focused on assisting patients and families by collecting payments, helping them understand the cost of care and providing financial assistance and payment options and providing support. This role will also assist ancillary providers and vendors.

 

**Eligible remote states include NC, FL, GA, SC, SD, TN, TX and VA.**


Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE


Licensure

Not Applicable
Education

High School Diploma or Equivalent Required – And Associate’s Degree Business Preferred
Experience

1 Year Healthcare Required

 

APPLY HERE: Patient Finance Representative

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CashNetUSA Customer Service Representative (Remote)

Job Details

APPLY HERE: CashNetUSA Customer Service Representative (Remote)

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NetCredit Loan Processing Representative (Remote)

Job Details

Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Loan Processor, you will specialize in a specific brand through our comprehensive 3-week training program. Following training completion, your main responsibility will be processing loan applications.

Responsibilities:

  • Handle a queue of loan applications, ensuring compliance with established quality standards for processing
  • Receive inbound calls from customers regarding their loan application
  • Initiate outbound calls to customers to verify details on loan applications and request additional information if required
  • Resolve customer issues efficiently through phone, email, or fax communication channels
  • Keep customer accounts meticulously updated with accurate information

Requirements:

  • Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
  • Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions.
  • Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
  • Comfortable utilizing new technology and have a proven ability to excel in a remote work environment.

Compensation: 

The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

This role is entirely remote; however, candidates must reside in the state of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY.  #BI-Remote  #LI-Remote

Benefits & Perks:

  • Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

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Medical Claims – Data Entry 

Job Details

 

This role is for a non-standard medical and dental claims data entry position involves manually inputting, reviewing, and correcting complex healthcare claim information into electronic systems, focusing on fields not covered by automated systems. This role will require handling nuanced information, such as care received internationally, workers’ compensation, detailed coding review, and high attention to detail combined with mathematical proficiency to calculate co-insurance, deductibles, negotiated fee schedules, and to reconcile payment discrepancies.  

 Location: Remote 

Grade: H1 

Process: BCBSNJ Commercial – Data Entry 

Designation: Data Entry 

Pay rate: $16/hr

Minimum Criteria: 

  • 1+ years of healthcare claims experience, medical billing, or coding 

  • High accuracy and typing speed of 10,000+ keystrokes per hour 

  • Strong ability to add, subtract, multiply, and divide rapidly and accurately 

  • Ability to work in a fast-paced, high-volume environment  

Role & Responsibilities: 

  • Data Entry and Processing: Accurately enter claims, patient demographics, diagnosis codes (ICD-10-CM), and billing codes from paper or electronic sources into processing platforms and systems. 

  • Mathematical Calculation & Verification: Perform calculations to determine accurate payment amounts, including subtracting patient copays and deductibles from total allowable charges, and calculating percentage-based co-insurance. 

  • Review and Correction: Analyze claims for missing or incorrect data (e.g., patient name, date of birth, insurance ID) and correct discrepancies before submission and/or send for further research. 

  • Written Communication: Coordinate with physicians, administrative teams, and insurance providers to resolve missing data or billing discrepancies. 

  • Compliance: Adhere strictly to HIPAA and other health regulations, maintaining confidentiality of sensitive patient information. 

Educational/Professional Qualifications: 

  • 1+ years of healthcare claims experience, medical billing, or coding  

Required Skills: 

  • Technical Skills: Proficiency with electronic medical claims platforms  

  • Typing Speed: High accuracy and speed of 10,000+ keystrokes per hour (KSPH)  

  • Mathematical Calculation Skill: Strong ability to add, subtract, multiply, and divide  

  • Attention to Detail: Ability to spot errors in complex medical documentation 

  • Knowledge: Familiarity with ICD-10, CPT codes, and medical terminology 

 

Competencies that will be Assessed: 

  • Verify understanding of medical claims keying and processing software 

  • Evaluate ability to spot errors  

  • Evaluate ability to work in a fast-paced, high-volume environment 

  • Assess typing and math skills  

Selection Procedure: 

  • In-depth interview with hiring manager  

  • Skill Assessment 

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Executive Assistant Value Based Care 

Job Details

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

  • Provides administrative and clerical support for the Business Development team as well as other teams supporting business growth initiatives and strategies.
  • Works collaboratively with key support personnel within the organization to meet company objectives, goals, and projects as needed/directed.
  • Resolves day-to-day administrative and operational challenges utilizing critical thinking skills and independent decision-making as appropriate to the role.
  • Coordinates and maintains meetings, calendars, schedules, conferences, training sessions, special events, travel, invoicing, and expense reports as directed.
  • Maintains strict confidentiality of departmental records, sensitive information related to the company, patient information and employee information.
  • Prepares and assists with creating presentations, charts, graphs, statistical reports, budget tracking/analysis, research and gathering of data, and other special projects as requested.
  • Provides follow up and feedback, both written and verbally, regarding project findings and activities to key stakeholders.
  • Drafts, generates, and coordinates routine correspondence; production (formatting/copying) and dissemination of documents such as presentations, handouts, training materials, and reports.
  • Establishes, maintains, and updates files, databases, records and other documents.
  • Responds courteously and professionally to internal and external customers via phone calls, office visits, correspondence etc.
  • Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
  • Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
  • Regular and reliable attendance is required for the job.
 

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

  • Associate degree or equivalent work experience. Bachelor’s degree preferred.
  • Three (3) plus years of experience in administrative support role; prior experience with supporting senior leadership is a plus.
  • Ability to thrive in fast-paced, deadline driven work environment.
  • Strong organizational and time management skills.
  • Excellent customer service skills and ability to communicate effectively, both verbally and in writing.
  • Must have proficient computer skills, including Microsoft Office (Word, Excel, Power Point and Outlook); proficiency in USRC applications required within 90 days of hire.
 

Benefit Details

All Full Time employees are eligible for the following benefits:
* Medical / Pharmacy
* Dental
* Vision
* Voluntary benefits
* 401k with employer match
* Virtual Care
* Life Insurance
* Voluntary Benefits
* PTO
All Part Time employees are eligible for the following benefits:
* 401k with employer match
* PTO
 

Compensation

$30 – 41/hr
 

Position Type

Full Time
 

Pay Type

Hourly
 

Req Location City

Remote

Skill Assessment 

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Intake Specialist – Entry Level Mortgage Job 

Job Details

Mutual of Omaha is a Fortune 300 Company with an iconic brand and outstanding customer loyalty. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees. 

Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below!

We are searching for a Intake Specialist to join our team! This positions would play a key role in a leader in the reverse Mortgage Industry! This is an Entry Level Position, compensation $18-$20 an hour.

RESPONSIBILITIES:

  • Evaluate retail and wholesale reverse mortgage loan submissions for compliance and completeness
  • Accurately input pertinent loan data into operational systems
  • Order supplementary vendor products, such as credit reports and flood certs
  • Utilize FHA Connection to order case numbers and log appraisals
  • Communicate file status with retail and wholesale clients
  • Work closely with processing and underwriting to establish productive and efficient work flows

Qualifications:

  • Previous Mortgage industry experience preferred but not required.
  • Previous Junior Loan Processor experience a plus.
  • Prior FHA Connection Knowledge a plus but not required.
  • Bachelor’s degree preferred, but not required
  • Excellent computer skills and knowledge of MS Office products
  • Strong customer service and time management skills a must
  • Highly motivated and determined to succeed in a competitive, time sensitive industry

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: 

  • Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service. 
  • Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. 
  • 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) 
  • Multiple PPO Medical Plans, as well as HDHP eligible plan. 
  • Dental Coverage 
  • Vision Coverage 
  • Company Paid Life Insurance 
  • 401K with a generous employer match 
  • Additional Benefits including – Optional Life, FSA, Pet Insurance etc. 
  • Free Legal Services 
  • Employee Loan Program 
  • 100% Remote
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