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Job Details

For the past 10 years, Safe Step Walk-In Tub Company (a Ferguson company) has experienced unprecedented growth and have been overly committed to providing our customers with the industry-leading safety, comfort and independence they deserve. As the nation’s top walk in tub/shower company, our products are made to the highest manufacturing standards available, and our customer service is unmatched. We call it the Safe Step Difference.

If you’re considering investing in your future, look no further to find out why the Safe Step Walk-In Tub Company is the only choice. We purposely employ dedicated team members that have a natural desire to provide life-changing service to our customer base across the US and Canada. Every day, we do our best, to give our best, to those deserving of the same.

Location: This role is approved to be fully remote and can be based anywhere in the United States.

Schedule: Tuesday–Friday, 11:00 AM–9:00 PM Central Time (1-hour lunch) and Saturday, 11:00 AM–3:00 PM Central Time

Position Summary

The Installation Coordinator is responsible for supporting installation operations across North America by coordinating scheduling activities, communicating with customers, and assisting with production workflows. This role serves as a key point of contact during the installation process, ensuring jobs are scheduled efficiently, customer expectations are clearly communicated, and installation timelines are maintained.

The Installation Coordinator works closely with sales representatives, customers, Install Specialists, and other internal departments to reduce cycle times, resolve scheduling challenges, and support successful project completion.

Responsibilities

Answer incoming calls from sales representatives at the point of sale across all North American markets.
Schedule installation appointments and coordinate job placement based on installer availability and market capacity.
Conduct customer welcome calls to review project expectations, verify customer and product information, and confirm preferred communication methods and note this information in notes.
Maintain and update scheduling region guides, including installer crew availability, scheduling cadence, and market capacity.
Collaborate with Install Specialists to improve scheduling accuracy and reduce installation cycle times.
Assist with material verification, production hold reviews, and installation date confirmations.
Maintain accurate records and documentation within company systems.

Required Qualifications

Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Ability to work independently while collaborating effectively with cross-functional teams.
Strong attention to detail and problem-solving abilities.

Preferred Qualifications

Previous installation coordination or project scheduling experience.
Experience within home improvement, construction, installation, manufacturing, or production environments.
Knowledge of scheduling processes, material tracking, and production workflows.
Experience using CRM, scheduling, or production management systems.
Working knowledge of installation products and processes.

Core Competencies

Customer Focus
Communication
Organization and Time Management
Problem Solving
Adaptability
Teamwork and Collaboration
Attention to Detail

At Safe Step Walk-In Tub Company, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#Li-Remote

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$15.00 – $29.08

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

APPLY HERE: Installation Coordinator

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In this part time role, you will offer best in class travel consulting to valued customers complete with travel arrangements including but not limited to air, hotel, car, and limo.

The role will be assisting our principal advisor business owner on all aspects of travel for their clients.

This is a part time position with a schedule of Monday-Friday from 9:00am-2:00pm ET.

Creatively understand, evaluate, assess, and support our client’s assistance needs and offer the best professional advice to solve travel and transportation problems and timing, ensuring that all governing corporate policies and procedures are followed.
Expected to identify, prioritize and decide what tasks are necessary to fulfill the needs of the client
After considering and researching all available options, finalize air, car, and hotel bookings by utilizing the Sabre reservation system.
Issue tickets, exchanges, MCOs, voids and refunds using the SABRE reservation system.
Invoicing as required utilizing Sabre or Agent Portal.
Ensure that booked and confirmed travel is reconfirmed prior to travel, immediately before and during travel, and that problem-solving abilities are used throughout the client’s trip to ensure that all services are delivered to the client’s satisfaction.
Adept at using the internet to research destinations, accommodations, travel advisories, reviews, and costs to best meet customers’ travel objectives.
Handle most customer service issues directly with the appropriate vendor(s) with the goal of achieving the best resolution on behalf of and in the best interest of customers and the Company, while keeping the independent advisor informed.
International travel planning with knowledge of world geography, routing, faring and international requirements of traveling to foreign countries.

Qualifications

Bachelor’s Degree or at least three (3) years of experience as a full-time travel agent, booking domestic and international travel, using public and private carriers.
Strong knowledge of Sabre reservation system (preferably in graphical mode) including GDS formats, short cuts, enhancements, pricing, fare calculations, e-ticketing, and exchanges.
Must be a self-starter who can independently, with minimal supervision and assistance, service the travel and other concierge needs of GTC clients efficiently, accurately, and with a personal touch, while always maintaining a professional demeanor and positive attitude.
Strong verbal communication skills to clearly relay information to clients and counsel them on all their travel options via phone calls.
Must be willing to answer incoming phone calls from clients and may spend large part of work day on calls with clients.
Excellent dispute resolution skills.
Must be well-organized and detail oriented.
Enthusiasm and willingness to learn
Thrive in a fast-paced environment and be able to handle multiple responsibilities.

PAY AND BENEFITS

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

APPLY HERE: Travel Consultant

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Background Investigator – Independent Contractor – Remote

Job Details

PLEASE NOTE: This is a 1099 Contractor position which does not include benefits. 1099 Contractor position pay is based on work tasks and activities performed.

Peraton’s Risk Decision Group is the leading provider of federal background investigation services, supporting numerous government agencies for 20+ years. We are currently seeking to fill a critical role for Remote Independent Contractors. Our staff demonstrates exceptional quality, integrity and professionalism, with a focus on National Security. We have a skilled workforce of employees and contractors covering all 50 U.S. states, to include Guam, Puerto Rico and the Virgin Islands.

What you’ll do:

Our investigative responsibilities include following operational policies when reviewing obtained information, interviewing friends and family, gathering related documents from law enforcement and credit agencies, and providing a summary of our findings to our federal government customers.

The Investigator will be responsible for the following but not limited to:

Conducting background investigations for the purpose of determining employment suitability of persons who require access to sensitive or classified U.S. Government information
Investigators will conduct Remote interviews with the subject and their neighbors, employers, friends, and family
Investigators will also perform record searches at police agencies, courthouses, educational and financial institutions, and medical/mental health facilities
Investigators report all obtained information in a clear and concise report on an issued government computer system

Qualifications

Required qualifications:

Candidates with 4 years of general work experience or a bachelor’s degree may be considered; candidates with experience conducting federal background investigations preferred
Must be able to obtain and maintain a Top Secret eligible clearance; Active federal background investigation with a T5 adjudication is preferred
U.S. citizenship
Independent Contractor must maintain a business license. Business entities must also have an EIN obtained from the IRS and a business bank account.
Investigators are typically expected to work within a 50-mile radius of their home location/primary work location.
As an independent contractor, pay is based on work tasks/activities performed.
A valid driver’s license and reliable transportation are required. May use public transportation if available and practical. Required to carry sufficient motor vehicle insurance.
Intermediate typing (40+ WPM recommended) and computer skills
Must be able to speak for extended periods of time and hear sufficiently to communicate in person and over the phone; record, read and transcribe words and numbers with a high degree of accuracy
Perform in a manner that prevents errors and omissions, maintain visual ability including close vision, distance vision, peripheral vision, depth perception and to adjust focus sufficiently to complete computer work
Maintain high level of confidentiality ethics and integrity

Desired qualifications:

Professional appearance and an ability to interact with a variety of individuals and personalities professionally and effectively
Ability to work in a fast-paced changing environment
Excellent organizational, scheduling and prioritization skills
Proficient writing and communication skills

Training requirements:

Investigators who do not have prior federal background investigations investigative experience or qualifying federal personnel security clearance investigations experience (documented training per National Training Standards) will be required to complete a New Investigator Training course. The NIT courses are inclusive of a 5 week virtual training course followed by 2 weeks of on the job training.
NIT classroom instruction is conducted in an all virtual environment.

APPLY HERE: Background Investigator – Independent Contractor – Remote

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Client Experience Specialist

Job Details

OnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company!

Learn more at OnPay.com

We’re on a mission to combine excellent customer service with payroll expertise and superb technology — and we are scaling fast as we’ve just raised $100 million in growth funding led by Carrick Capital Partners.

If you’re a competitive, consultative closer who thrives in a fast-moving environment and loves helping businesses succeed, this is the perfect time to join a high-growth SaaS company that’s redefining what payroll software should be.

The Role

The Client Experience team is responsible for helping our clients identify and resolve issues in a simple and transparent way. We fully understand that our client’s success is what makes us great. By doing business in this way, we deliver an exceptional experience, resulting in saved time and money for our clients.

What You’ll Do

Provide Tier 1 customer support
Learn and navigate OnPay systems in order to respond to client issues
Provide our clients with support regarding the resolution of issues via the online portal, phone, and chat
Effectively troubleshoot problems and identify solutions for clients as well as internal teams
Respond to client inquiries promptly and professionally
Ensure that documentation of client issues and resolution are comprehensive and professional
Ask relevant questions to define the root cause of a problem and generate solutions

What You Bring

1-2 years of customer service experience
Excellent customer service skills
Respond promptly and professionally to customer inquiries
Must be coachable and willing to learn
Ability to manage multiple tasks simultaneously
Desires to make a meaningful impact at a fast-growing, exciting company
Superior interpersonal skills with the ability to work with various types of clients
Self-starter, sense of urgency
Detail-oriented and very organized
Great listener while showing attentiveness, flexibility, patience, and empathy
Excellent written and verbal communication
Previous experience in the Payroll Industry or related
College experience (degree strongly preferred)
Excellent written and verbal communication
Xero and QuickBooks knowledge

Why OnPay?

Momentum that matters: We’re backed by over $100MM in new funding and scaling rapidly.
Market-leading product: OnPay consistently ranks among the highest-rated payroll solutions, earning top marks for usability, customer satisfaction, and support.
Lead engine that delivers: Our marketing and partner network drives thousands of qualified leads monthly — you’ll always have warm opportunities to close.
Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.
Competitive compensation: Base salary + bonus + stock options = real upside for high performers.
Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.
Growth culture: Join a team with deep payroll expertise, modern SaaS momentum, and a genuine commitment to helping employees grow their careers.
Client-first ethos: OnPay is built on a culture of transparency and service — from our transparent pricing to our commitment to making small business simpler.

Location & Compensation

Remote (U.S.)
We are seeking two Client Experience Specialists
Compensation includes a pay range of $24 to $25 per hour. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

APPLY HERE: Client Experience Specialist

Account Manager

Job Details

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients’ health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers’ compensation, employee benefits, surety, and financial products and services to clients nationwide.

More information is available at www.alliant.com.

SUMMARY

Responsible for providing customer service and overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Fosters and manages overall relationship with clients ensuring retention of mid market book of business and high satisfaction;

Reviews client team’s RFPs;

Selects markets for solicitation;

Analyzes market proposals for verification of benefits, premiums, and competitiveness;

Reviews coverage contracts for accuracy of policy provisions;

Meets with clients for pre-renewal strategy, proposal delivery and explanation;

Conducts client open enrollment meetings and answers questions regarding benefit coverage;

Negotiates with markets for benefits premium concessions;

Ensures that client team handles client benefit inquiries and manages team to effectively service clients; resolves escalated service issues;

Manages new carrier and plan implementations for book of business;

Ensures team prepares claims experience and utilization reports and reviews for accuracy;

Reacts, processes, and follows up on new business;

Meets with clients as needed or directed by Producer;

Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date;

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);

Other duties as assigned.

QUALIFICATIONS
EDUCATION/EXPERIENCE

Associate’s Degree or equivalent combination of education and experience

Six (6) or more years related work experience

Valid Insurance License

Must continue to meet Continuing Education requirements for license renewal

SKILLS

Excellent verbal and written communication skills

Ability to work within a team and to foster teamwork

Excellent customer service skills, including telephone and listening skills

Good leadership, problem solving and time management skills

Ability to prioritize work for multiple projects and deadlines

Proficient in Microsoft Office Suite

APPLY HERE: Account Manager

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