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Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.
As a full-time team member, you will have access to the following benefits:
- Medical (including prescription), Dental, Vision (UMA subsidized)
- FSA/HSA (Depending on Medical Plan chosen)
- Basic Life Insurance (UMA paid)
- Additional Voluntary Life Insurance (Team Member paid)
- Employee Assistance Program – EAP (UMA paid)
- Long Term Disability (UMA paid)
- Short Term Disability (Team Member paid)
- Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
- Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
- 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
- Pet Insurance
- Identity Theft Protection
Purpose of the Position:
The Corporate Alliance Recruiter collaborates closely with Account Managers to ensure successful placement of eligible graduates in roles within our Corporate Alliance employers. Their primary focus is on fostering strong partnerships and facilitating graduate employment opportunities.
What You’ll Do:
- Eligibility Assessment and Outreach: Proactively reach out to the assigned graduate population to assess their eligibility for placement in available roles through our corporate partnerships.
- Accurate Documentation Management: Maintain precise documentation related to the graduate population. Regularly update student profiles to ensure consistent job matching with relevant opportunities.
- Support Team Coordination: Collaborate with appropriate support roles to coordinate web application and onboarding requests. Ensure that graduates complete all necessary pre-employment steps to start their jobs successfully.
- Sourcing Candidates and Conducting Interviews: Source candidates from existing student and graduate population. Build a pipeline of qualified candidates for current and future openings. Conduct interviews to assess candidate suitability. Evaluate skills, experience, cultural fit, and alignment with the company’s values.
- Managing Candidate Communication: Organize communications with candidates throughout the hiring process. Schedule interviews, provide feedback, and keep candidates informed about their application status.
- Perform other duties as assigned.
Career Level Expectations:
- Entry-level position.
- Work is supervised.
- Communicates information that requires a high level of accuracy.
- Problems faced are often routine and require critical thinking.
- Desire for growth and professional development.
Required Skills/Experience:
- Associate degree or equivalent experience.
- Skills – results driven, communication/interpersonal skills, relationship building/rapport, and time management.
- Ability to professionally communicate fluently in verbal and written English.
- Ability to support a diverse and inclusive work environment.
- Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.
Preferred Requirements:
- Any degree or equivalent experience and/or any strong or advanced proficiency in the above required skills/experience.
- 1+ years’ sales experience, staffing, long-line sales,
- Experience in employment staffing, career services, out-placement services, or sales experience in the corporate sector and/or business development.
- Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
- Other skills or abilities – influence, comfortability communicating with all levels of an organization, punctual, disciplined, complex problem-solving, attention to detail, and motivation.
Compliance:
- Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.
- Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.
Work Environment/Physical Demands:
- This is a full-time remote position, with only occasional, planned onsite or travel requirements.
- Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
- May require setup of computer equipment; accommodation consideration available upon request.
- Flexibility to work evenings and weekends, as needed.
APPLY HERE: Corporate Alliance Recruiter
Inbound Sales /Customer Engagement Specialist – Tire and Auto Service
U.S. Remote
Full Time Shifts Available 12-9 pm (Eastern) Saturday and 4 weekdays
Compensation: $40-60K (base of $19.28/hour guaranteed plus uncapped commissions!)
Job Overview:
The Customer Engagement Specialist (CES) is often the customer’s first contact into a Sun Auto Tire & Service location. It is the CES’s responsibility to utilize their talents and experience to engage, listen, educate, and identify customer needs and help customers make buying decision. The goal is to provide a positive and brand aligned response – exciting the customer to quickly visit a Sun Auto Tire & Service location for their service needs or providing retention resolution to protect our customer relationship and likelihood to recommend our brand.
Key Responsibilities:
Positively represent the Sun Auto Tire & Service brands through customer interactions through phone, web chat, and social interactions
Effectively educate and schedule the customer an appointment to visit a Sun Auto Tire & Service location when appropriate – provide a timely response to customer maintenance and retention requests
Correctly maintain customer records within operating systems and customer relationship management tools
Project a positive and helpful attitude reflecting professional communication and composure
Be accountable to vision, values, and goals – motivated to meet and exceed targets
Focus and passion for Sun Auto & Tire services and products
Duties:
Brand advocate for increasing customer appointments, estimates, and invoices (customer acquisition)
Provide general question and answer to Sun Auto Tire & Service location phone calls, chat
Collaborate with business partners on customer escalation and resolution (customer review retention)
This position is remote
Ideal candidates possess these attributes:
- Experience in a sales related role, helping customers decide on products or services
- Experience with InContact, Zendesk, Podium or similar
- Comfortable in a fast-paced, multiple activities happening at once environment
- Team focused and goal oriented
- Curiosity to learn and understand
- Self-regulating and accountable
- Problem sensitivity, or the ability to tell when something is wrong or likely to go wrong
- Confident in applying general rules to specific problems to produce answers that make sense
- Attention to detail with excellent written and verbal communication skills
Qualifications:
- 1-2 years of relevant work experience in sales, marketing, and/or customer service/support
- Track record of good tenure
- Experienced with telephony and CRM software solutions
- Experienced with Microsoft Office and applications – Word, Outlook, Power Point
Preferred Qualifications:
- High school diploma or equivalent
- Bachelor’s degree desired
- Remote work experience desired
- Bilingual a plus
Fixed-Term Coordinating Center Associate
Job Details
As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle – From clinical trial support to real-world evidence generation.
Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!
Please, note that this opportunity will be fixed-term, with potential of transitioning to a regular/permanent opportunity.
Location: Remote, US
Start Date: 08/10/2026
Training: 8:00 AM-4:30 PM EST (3 to 6 weeks long)
Primary shifts: 8:00 AM–4:30 PM EST or 9:00 AM–5:30 PM EST (rotating)
Evening shifts: 10:00 AM–7:00 PM EST or 11:00 AM–8:00 PM EST, scheduled 1–5 times per month. Schedule is provided a month in advance.
Brief Description:
Provide consistent customer service support to all stakeholders for the assigned program(s)
Specific Job Duties:
- Handle inbound and outbound contacts from various sources (patients, healthcare providers, etc.) related to a specific and/or multiple UBC programs, as applicable.
- Provide consistent customer service support to all stakeholders for the assigned program(s).
- Working knowledge of program guidelines, medication, or disease being referenced in call scripts.
- Conduct communication through various channels (phone, fax, email) to retrieve data or to address discrepancies in data received.
- Complete full follow-up with regards to missing information from stakeholders, including data entry process, as applicable, documentation, and safety reporting per program guidelines.
- Apply corrections and/or updates in the secured program applications and/or CTMS and appropriate documents, which have been identified through data verification or follow-up calls.
- Escalate potential problems or issues that require management’s immediate attention and provide a summary with appropriate detail to his/her direct supervisor.
- Document all communications in the appropriate application contact log in an accurate, concise, and timely manner as defined in the Standard Operating Procedures and/or Project Specific Procedures.
- When applicable, may assist in the process to recruit or initiate sites and coordinate launch activities.
- Ensure all assigned project tasks are completed.
- Provide new and/or updated training materials as needed.
- Responsible for ensuring all program compliance duties (including re-education of stakeholders, documentation of non-compliant event, review of alerts/reminders, and healthcare provider follow-up) are completed.
- When applicable, may be responsible for preparation of program compliance materials for client meetings.
- When applicable, may be responsible for preparation and shipping of program materials and documenting action within the appropriate application/s.
- When applicable, may be responsible for processing honorarium.
- Review documents for program standards and take appropriate action.
- Ensure data entry, filing, and data confirmation are completed accurately and in a timely manner, as applicable.
- Other duties as assigned by the Program Manager, Associate Program Manager, Associate Manager, Coordinating Center, and/or Senior Manager, Coordinating Center and as determined by UBC SOPs.
Required Skills and Qualifications:
- High School Graduate; some college preferred
- 3+ years of relevant experience
- Customer service experience preferred
- Proficient in multitasking and ability to prioritize tasks
- Proficiency with personal computers including Microsoft Office
- Excellent written and verbal communication skills
- Ability to work on complex programs or multiple programs at the same time requiring critical thought processing
- Ability to adapt in a dynamic work environment
- Ability to maintain accurate information and make decisions with minimal supervision
- Ability to work a flexible schedule that could include 24/7 on call coverage shifts
APPLY HERE: Fixed-Term Coordinating Center Associate
Remote Processing Associate
Job Details
Key Responsibilities
- systems inquiry, data entry and usage of terminal or personal computer
- basic business grammar and spelling
- business processing procedures
- work within time, productivity and quality constraints
- maintain accurate records, including accurately logging, coding and verifying information
- audit records and computer files
- gather data and prepare reports
- perform basic mathematical calculations including addition, subtraction, multiplication, division, and percentages
- compose routine correspondence including letters and memos
- use of telephone regularly to receive and relay information
- operate an adding machine or calculator
- communicate effectively with others in a work environment and with the public
- train less senior staff members in departmental procedures
- Willingness to rotate within area as needed to perform various processing or cashiering functions and/or to complete training.
Qualifications:
Required
- High school diploma or equivalent
- Processing transactions and posting to appropriate accounts
- Investigating and resolving sometimes complex processing
Preferred
- Ability to perform monetary transactions (e.g., key entering data into cash terminal, adjusting account balances, etc.)
- Knowledge of basic insurance terminology
- Ability to make discretionary decisions based on existing policy
- Use telephone extensively
- Ability to read a map
- Willingness and ability to work extended or irregular hours, holidays and/or weekends.
Work Environment
Works in a temperature-controlled office environment.
May require sitting for extended periods
May require stooping and bending in order to perform filing functions
APPLY HERE: Remote Processing Associate
