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Part-time – Remote

Part-time schedule – specific hours may vary based on business needs – clean desk

$15.00 an hour during training, which may be below your state’s minimum wage. Please take this into consideration when applying.

Job summary:

Conduent is seeking a reliable, detail-oriented remote claims processor to support disability claims operations. This role is responsible for researching customer applications, matching documents to existing claims, and capturing accurate index data from document images. The ideal candidate is comfortable working in a structured, high-volume remote environment and is receptive to coaching and training.

Key responsibilities:

Process assigned disability transaction work items, including BLIS and Outsort queues.

Research customer applications and available records to locate and confirm existing disability claim matches.

Review document images and capture accurate index data in customer systems.

Follow documented procedures, quality expectations, clean-desk requirements, and production priorities.

Apply coaching and training feedback to build proficiency, accuracy, and consistency.

Benefits:

Part-time employment

Pay is $15.00 per hour during training and the initial ramp-up period; compensation may later transition to a production-based structure.

Work-from-home opportunity

On-the-job training

Schedule flexibility after training, based on work volume

Benefit options for eligible employees

Requirements:

Must be comfortable adhering to a strict clean-desk policy.

Must be able to submit to and pass the required background screening and drug screening.

Must have a high school diploma or general education degree (GED).

Basic PC and internet skills, including the ability to navigate computer applications and complete routine online tasks.

Must be able to maintain a suitable work-from-home office environment and work the assigned part-time schedule.

Must be receptive to coaching and training.

Data entry experience is a plus.

Familiarity with Microsoft Word, Outlook, and Excel is a plus.

Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, ping ms equal to or less than 175)

Must have the ability to connect with an ethernet cable to a modem/router

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.

We are currently not hiring in the following geographies, including but not limited to:
States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA.
Metro areas: Minneapolis – MN, Washington, DC, Denver – CO, Boulder – CO, Edgewater – CO, Flagstaff – AZ.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $15.00 per hour.

APPLY HERE: Part-Time Disability Transaction Processor

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Must reside in the following states to be considered for a Seasonal Role:

AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI

Please note: This is a remote seasonal role, starting in September through December 2026. Do you possess a sharp eye for design and a passion for turning complex problems into exceptional customer experiences? Are you a fast-thinking problem solver who thrives in a high-energy environment? If you’re ready to bridge the gap between creative quality and customer support, read on!

The Role:

As a Print Quality Resolution Assistant, you will work directly with customers to resolve post-print issues and ensure they receive the highest quality product. In this high-energy role, you provide immediate support over live communication channels to identify order issues, troubleshoot design files, and create replacement orders in real-time.

You will serve as a critical, cross-departmental link – acting as a liaison for all incoming quality and replacement order needs, handling the initial triaging steps when a customer reports a problem, providing expert guidance, and ensuring a seamless, fast experience for our customers. Additionally, you will step in to support general customer service tasks during peak seasonal periods.

Every case is unique. Your ability to navigate design files in Adobe Creative Suite while communicating technical concepts empathetically is key to maintaining customer trust. The ideal candidate is a fast-thinking problem solver who thrives in a live environment and is passionate about delivering quality results.

You will:

Respond to calls, emails, and chats from customers in accordance with our policies and procedures; handle and resolve all customer concerns by providing accurate information with empathy and grace.
Act as the primary expert for live contacts (specializing in phone support) and guide the customer through the order replacement process. You will identify root causes, provide immediate solutions, and replace orders in real-time.
Review incoming requests to determine if an issue is an internal error or a customer-driven change. Ensure every case is accurately vetted and documented at the point of intake.
Open and navigate Adobe Illustrator and Photoshop files to diagnose print issues, proofread and edit design files as needed.
Work cross-functionally to ensure a seamless transition for customers moving from general support to the Print Quality queue.
Record detailed technical data within Salesforce to help the team track trends and recurring print/design issues.
Ensure that all replacement order requests are accurately documented and prepped so the Processing Team can fulfill the replacement order without further investigation. Work closely with the Print Quality team to align on best practices and ensure consistency across the team.

You are:

You are able to positively and efficiently resolve customer concerns, prioritize multiple tasks in a fast-paced, high-volume environment, and remain calm and focused while troubleshooting errors during live customer interactions.
You excel at explaining product limitations and other issues to customers, turning a “less than perfect” experience into a win.
You believe that quality and accuracy are critical, even when working in a fast-paced environment.
You seek out ways to resolve issues on the first contact and look for opportunities to improve the triage and intake workflows.
You are receptive to change and open to evolving priorities as seasonal volume shifts.

You have:

Excellent written and verbal communication skills, with the ability to adjust your tone for live interactions.
Proficiency in Adobe Illustrator, Photoshop, and Acrobat Pro (or similar design, photo, and document editing software); Lightroom is a plus.
The ability to think critically to solve complex print and design problems on the fly.
Experience with Salesforce Lightning and Google Suite.
The ability to work effectively in a remote, team-oriented environment, engaging effortlessly with coworkers and taking feedback well.
Ability to work a schedule that includes at least one weekend day.

Compensation:

Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:

Geo 2: Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR – $20.32/hr

Geo 3: All other locations within AZ, AR, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NV, NJ (excluding the NYC metro area), OK, OR, TN, TX, UT, VA, WA, WI – $18.65/hr

APPLY HERE: Seasonal Customer Service Representative – Print Production – 2026

SEE MORE TEMPORARY ROLES: MINTED TEMP ROLES

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Customer Care Representative

Job Details

Golden Customer Care is the human touchpoint for some of the largest health, wellness, beauty, and pet brands online. Through superior knowledge of our products and a drive to solve concerns quickly and thoroughly, we are able to maintain the highest levels of customer happiness and satisfaction.

We’re Looking For A: Customer Care Representative

Location: Remote (Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Minnesota, Nevada, New Mexico, Ohio, Tennessee, Utah, and Wyoming)

Training Schedule: Paid virtual training (4-5 weeks)

8:00 AM to 4:30 PM MST Monday-Friday

Call Center Hours of Operation: All shifts include working both weekend days

7:00AM-6:00PM MST Monday-Friday
7:00AM-5:00PM MST Saturday/Sunday

The Golden Difference. How are we different from other companies?

Medical, Dental, and Vision insurance for no cost on employee-only plans; 75% of premium coverage when enrolling dependents
Employee Stock Ownership Plan (You’re part owner of GCC). Learn more.
401k retirement contribution with company matching up to 3.5%
10 days of paid vacation, 6 days/48 hours of paid sick time plus holidays
Internet reimbursement
Massive room for professional growth and results-based pay increases
Actually fun virtual & in-person events

What You’ll Be Doing:

Use multiple systems simultaneously to resolve customer inquiries efficiently
Research and reconcile problems by clarifying the customers concern, determining the root cause of the issue, and explaining the best solution to resolve the issue satisfactorily
Address customer complaints effectively, offering suitable solutions and alternatives to ensure swift resolution and customer satisfaction
Engage customers in reconsidering cancellation by highlighting benefits and informing them of available deals and promotions, aiming to retain their loyalty and satisfaction when applicable
Correct/update customer information accurately as needed to ensure current and reliable records
Document customer requests and actions taken on the customer’s account to ensure comprehensive and precise account records
Efficiently fulfill customer order requests to enhance their experience and encourage repeat business
Assist customers with order status inquiries and provide shipping information promptly to enhance their confidence in our service and ensure a positive experience
Meet standard contact center performance metrics to uphold the quality of service provided to customers and enhance overall customer satisfaction
Provide customer feedback to management regarding products, trends, and customer issues to facilitate continuous improvement and enhance overall customer satisfaction
Follow communication procedures, guidelines, and policies to maintain consistency and professionalism in interactions with customers, thereby enhancing their experience and fostering customer satisfaction

Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

High school diploma or GED
1-2 Years in a customer service role
1 year customer service in a contact center setting (preferred)
Proficiency using Windows-based applications, Google Suite (Sheets, Docs), and Microsoft Office software programs (Excel, Word) (preferred)
Working knowledge of call center systems and/or workflows

APPLY HERE: Customer Care Representative

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Customer Care and Sales Specialist I – Business

Job Details

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

Under general supervision and direction, the Business Care Specialist I serves as a consultative sales and service expert for business customers. This role resolves customer inquiries, escalations, and billing issues while proactively identifying opportunities to upsell, cross-sell, and recommend tailored solutions that align with the customer’s overall business needs. Deliver high-quality support to business customers by resolving inquiries, escalations, and billing issues accurately and efficiently. We are open to hiring remote if we find the right talent in any of these states (AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT, VT).

What you will do to contribute to the company’s success

Deliver high-quality, end-to-end customer support by resolving inquiries, escalations, and billing issues accurately and efficiently
Act as a trusted advisor, uncovering customer needs through effective discovery and recommending the most appropriate products, services, and solutions
Identify and execute upsell and cross-sell opportunities that enhance the customer’s experience, value, and long-term relationship with the company
Ensure a seamless customer experience by coordinating service changes, installations, and post-installation support
Own the customer interaction, resolving the reason for the call while expanding the conversation to address broader business needs
Maintain accurate account documentation and leverage systems like Salesforce and ACP to track, manage, and optimize customer interactions and sales outcomes
Collaborate with cross-functional teams to resolve complex issues and deliver integrated solutions
Meet or exceed performance metrics, including revenue generation, conversion rates, customer satisfaction, and resolution time
Demonstrate strong problem-solving, communication, and multitasking skills in a fast-paced, customer-first and sales-driven environment

Qualifications

High school diploma or equivalent.
1-2 years of customer service or call center experience.
Experience supporting business-level (B2B) customers, preferred.
Proficiency with CRM and billing systems, including Salesforce and ACP.
Experience with Salesforce & ACP
MATHEMATICAL SKILLS – Ability to calculate figures and amounts such as discounts, prorations, and percentages.
LANGUAGE SKILLS – Ability to read and comprehend simple instructions and short correspondence. Ability to write simple correspondence with accurate grammar. Ability to articulate both, written and oral, information to customers, clients, and other associates of the organization.
REASONING ABILITY – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Strong customer service skills with emphasis on phones and data entry preferred.
Ability to multi-task in a fast-paced environment with high autonomy, accountability, and reliability.

Core Competencies

Committed: Values each and every customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

APPLY HERE: Customer Care and Sales Specialist I – Business

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Customer Support Specialist

Job Details

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America’s Best Midsize Employers for 2026!

Our next class start date is September 21, 2026 and consists of 4 weeks of paid training.

Training is Monday through Friday from 8am – 4:45pm PST. After training we offer a fixed schedule of 40 hours per week which includes a Saturday shift.

If you’re passionate about helping others, driven to find effective solutions, and thrive in a fast-paced, customer-focused environment, we encourage you to apply for the Customer Support Specialist opportunity

Geo-Salary Information

An in-person interview may be required during the hiring process

The compensation for this role is based on geographic location as follows:

$21.00 per hour (CA, NJ, NY, WA, HI, AK, MD, CT, RI, and MA)

$19.25 per hour (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, and ME).

$17.25 per hour (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, and WV

In CA: Typical hiring range is $21.00 per hour

Responsibilities

We are seeking a motivated and detail-oriented professional to join our team in a dynamic and fast-paced environment as a Customer Support Specialist. In this role, you will be responsible for processing customer transactions, resolving issues, and delivering exceptional customer service while maintaining high standards of communication, accuracy, and efficiency. The ideal candidate will be skilled in Microsoft Word, Excel, and Outlook, with a strong ability to solve problems and think critically to resolve customer concerns and challenges.

The primary job function is responding to various types of customer service interactions which may include phone, live chat, SMS, email, social media, etc., for all lines of business nationwide utilizing basic understanding of products, services and in-depth knowledge of policies and procedures. Examples may include assisting customers with basic policy questions or billing questions, accepting the report of a new claim, and processing policy changes.

Key Responsibilities:

Policy & Billing Support: Provide knowledgeable answers to customer inquiries regarding policy coverage, deductibles, billing, claims, and general account details.
Advanced Inquiry Resolution: Handle complex customer requests, including policy changes, payment processing, updating payment methods, adjusting due dates, managing pay plans, and assisting with portal resets or website navigation.
Problem Resolution: Investigate and resolve customer concerns, working with internal and external parties (agents, mortgage companies, vendors) to address policy issues or system defects impacting billing or coverage.
Documentation & Compliance: Ensure accurate documentation of policies, maintain customer privacy according to security guidelines, and support system navigation for customers and agents using Mercury systems and portals.
Escalated Issues: Address escalated concerns related to rate increases, policy changes, and other complex issues.
Other Duties: Perform other assigned functions as needed.

Qualifications

Qualifications:

High School diploma or equivalent, some college preferred
Minimum 1 years’ experience in a customer service and/or call center role; experience with high volume calls is preferred; or equivalent combination of education and experience
Prior experience working in a remote environment is a plus
Must be able to type a minimum of 30 WPM

Skills & Abilities

Proficient in Word, Excel and Outlook for document management, communication and data entry
Highly proficient in Spanish, capable of effectively communicating in both written and spoken forms.
Ability to process customer transactions, handling updates and making necessary adjustments
Strong written and verbal communication skills to include active listening, ability to clearly and accurately explain procedures, policy and company guidelines to customers and agents
Ability to provide exceptional service by addressing customer inquiries and resolving issues in a timely, professional manner
Strong critical thinking skills to investigate and resolve customer issues, system defects and procedural challenges. Quickly analyzes problems, conducts research and find effective solutions.
Ability to analyze complex customer concerns or procedural discrepancies and apply logical solutions.
Multi-tasking ability to handle multiple inquiries or tasks simultaneously with keen attention to detail.
Ability to accept and act on feedback to drive continuous improvement
Consistently demonstrates commitment to meeting deadlines, completing tasks thoroughly, maintaining a high standard of performance, and ensuring punctuality in all responsibilities and interactions.
Prior experience working in a remote environment is a plus
Highly driven and self-motivated with the ability to work in a fast-paced environment
Must be able to type a minimum of 30 WPM

APPLY HERE: Customer Support Specialist

Medical Insurance Application Processor

Job Details

Live in Arizona, Florida, New York, South Carolina, or Texas? Join a Top Workplace!

Looking for a temporary remote opportunity with the potential to grow into something more?

Velocitii is hiring Remote Underwriting Processors for a contract assignment running from 9/21/2026-1/31/2027. In this role, you’ll play a key part in the underwriting process by reviewing applications, verifying documentation, and ensuring accuracy and compliance for health insurance policies.

This is a temporary contract position, with the potential to be considered for a regular full-time position at the completion of the contract based on business needs and performance.

WHAT’S IN IT FOR YOU – THE PERKS! 

💵 Compensation & Contraction Completion Bonus

Pay is dependent on state:
- AZ/NY: $17.00/hour
- FL/SC/TX: $16.00/hour
Paid training provided
Contract runs 9/21/2026-1/31/2027
Completion bonus available at the end of the contract based on certain qualifications

💻 Company-Provided Equipment

We’ll set you up with everything you need to succeed—no equipment worries!

🏠 Remote Work

Work comfortably from home and skip the commute.

🤝 Supportive Culture

Velocitii values open communication, compassion, collaboration, and creating a strong sense of belonging for all employees.

📈 Opportunity for Future Employment

While this position is a temporary contract role, successful employees may be considered for future regular full-time opportunities based on performance and business needs.

🕗 Consistent Schedule

Monday–Friday 8:30 AM to 5:00 PM EST—no weekends!

A DAY IN THE LIFE

As an Underwriting Processor, you’ll play a critical role in helping ensure health insurance applications are accurate, complete, and compliant. You’ll work closely with agents and team members to gather documentation, review case information, and support underwriting decisions.

You’ll:

Retrieve and review cases from client systems
Compare application details against system data to ensure accuracy
Identify required documentation and request missing information from agents
Review submitted documents for completeness and compliance with product requirements
Verify information and escalate discrepancies when appropriate
Maintain detailed and accurate case records
Work across multiple systems while managing a high-volume workload
Collaborate with teammates and leadership to achieve departmental goals
Meet productivity and quality standards in a fast-paced environment
End your day knowing you’ve helped ensure accurate processing of health insurance applications

WHAT WE’RE LOOKING FOR

Required:

Strong verbal and written communication skills
Organizational and time management skills
Critical thinking and problem-solving abilities
Strong attention to detail and accuracy
Ability to navigate multiple computer systems
Experience in a virtual desktop environment
Distraction-free remote workspace
High school diploma or GED

Preferred:

Associates degree or higher
Previous underwriting, insurance processing, administrative, or related experience
Experience reviewing documentation for accuracy and compliance
Healthcare, medical insurance, financial services, or insurance industry experience
Familiarity with underwriting platforms such a Agenium
Prior remote work experience

Additional expectations:

Participate in virtual interviews using a computer with a working camera
Comfortable in a diverse, inclusive, team-focused culture
Complete pre-employment steps:
- Internet speed test
- Background screening, employment verification, and drug screening

APPLY HERE: Medical Insurance Application Processor

Telephone Counselor Associate (Remote – Texas Residents)

Job Details

***Candidates must reside in Texas to be considered for this position.***

Successful candidates will start employment with TRS effective October 15, 2026, and must report in-person to our Austin Mueller office that day for New Employee Orientation.

As part of the interview process, selected applicants will be asked to complete a pre-interview assessment along with a short video interview. The assessment and link to the interview will be emailed to the applicant. Instructions for each will be included in separate emails. If selected, final candidates must be available for an extended virtual interview and call simulation.

Telephone Counselor Associates provide benefit counseling services to members and others in an on-the-job training environment and will proactively work with the Contact Center team, Pension Services staff, and agency employees.

Telephone Counselor Associates participate in a formal classroom training program and spend time with an on-the-job training (OJT) coach before answering phone calls on their own. During the initial classroom training, work hours are 8:00 AM (CST) to 5:00 PM (CST), Monday through Friday. Member Services hours of operation are 7:00 AM (CST) to 6:00 PM (CST). After training, regular shifts may begin between 8:30 AM (CST) and 9:30 AM (CST), based on business needs, and include a 30-minute lunch. Closing requires handling calls remaining in queue after 6:00 PM (CST).

WHAT YOU WILL DO:

Benefit Counseling
• Participates in the TRS Benefit Counseling training program.
• Counsels members and assists school district officials regarding the full range of TRS benefit options.
• Explains benefit options, including eligibility requirements and limitations, and provides general information and referral services on related benefit programs such as Social Security and Medicare.
• Resolves and responds to telephone inquiries and complaints.
• May research and resolve complaints and problems regarding service and disability requirements, projected benefits, health benefits, refunds, death benefits, purchase of special services, post retirements, district reporting requirements, agency forms, and other issues.
• Determines and explains benefit options and associated taxes.
• Determines, recommends, and implements appropriate actions to resolve issues and process member requests, including informing and making recommendations to members and school district officials on necessary measures.
• Interprets and explains applicable TRS rules, regulations, policies, procedures, processes, and forms.
• Receives and processes requests for informational booklets and forms.
• Documents and maintains member records by updating information into the computer database, including collecting and recording accurate notes for member files.

Performs related work as assigned.

WHAT YOU WILL BRING:

Required Education
• High school diploma or GED.
• Education and experience may substitute for one another.

Required Experience
• One (1) year of full-time experience in a call center, contact center, banking, accounting, claims processing, benefit processing, or other customer service related experience involving interpreting, applying, and communicating complex laws, regulations, and policies.
• Navigating and using computer systems and applications, such as Microsoft Office and virtual meeting software.

Preferred Qualifications
• Associate’s or Bachelor’s degree from an accredited college or university.
• Experience interpreting, applying, and communicating complex laws, regulations, policies, and procedures.
• Experience providing in-person customer service in financial services, pension benefits, or health insurance.
• Experience with Claims processing or benefits processing.
• Bilingual in English and Spanish.

Knowledge of
• TRS benefit programs.
• Modern office practices, systems, and equipment.

Skill in
• Interpreting, explaining, and applying complex laws, regulations, policies, and procedures.
• Planning, organizing, and prioritizing work assignments to manage a high-volume workload in a fast-paced and changing environment, completing detailed work accurately.
• Analyzing problems and devising effective solutions.
• Using a computer in a Microsoft Windows environment with word processing, SharePoint, and other business software.
• Effective written and verbal communication, including telephone communication and active listening skills.
• Providing quality customer service.
• Efficiently and accurately documenting information into various computer systems.

Ability To

• Provide member support by telephone and written channels, including secure messages, for prolonged periods, in a high-volume contact center environment.
• Establish and maintain harmonious working relationships with co-workers, agency staff, TRS members, school district officials, and other contacts and work effectively in a professional team environment.
• Work occasional overtime, weekends, or extended hours as needed to manage the team workload.

APPLY HERE: Telephone Counselor Associate (Remote – Texas Residents)

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