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The VIP Support Specialist provides dedicated operational and account support to DentalXChange’s executive accounts. This role is responsible for managing day-to-day account-related requests and ensuring timely and accurate resolution of client inquiries.

Why does this role matter?
The VIP Support Specialist serves as the primary point of contact for DentalXChange’s executive accounts, directly influencing retention and satisfaction for the company’s most strategic client relationships. This role bridges technical support, account management, and cross-departmental coordination to deliver a consistent, high-touch client experience.

What impact will the new hire have in their first 6 months?
Within the first six months, the new hire will:

Demonstrate full proficiency in case management, the round-robin assignment process, and internal escalation procedures
Independently manage a full caseload while meeting established productivity, accuracy, and turnaround-time standard.
Establish direct working relationships with executive accounts, resolving inquiries efficiently and minimizing the need for escalation
Proactively identify and communicate account risk to leadership, supporting early intervention on client concerns.

What’s the growth trajectory for this position?
As Specialists deepen their technical expertise and account-management experience, they build a strong foundation for pursuing broader opportunities across the company

What You’ll Be Doing As Our VIP Support Specialist

Provide a personalized relationship with every client and offer exceptional client support.
Resolve incoming calls, emails, and assigned cases from executive clients efficiently and effectively, while satisfying the client’s needs/wants.
Document all client interactions within Salesforce casing system.
Effectively troubleshoot and manage support issues.
Offer personalized assistance to executive clients via multiple channels including phone and email.
Complete behind the scenes research on inbound inquiries, and complete necessary follow-up to the client.
Work closely with and collaborate with other internal departments to ensure a seamless client experience.
Achieve and exceed company and department goals.
Must understand client’s needs and expectations and work within appropriate standards.
Maintain professional competence, knowledge and skills necessary to promote additional services.
Establish and maintain effective work relationships within and outside of the department.
Consistently meet company and department policies and expectations including those surrounding attendance.
Live DentalXChange’s company values: Actively Care, Try Hard, Be Humble, and Feedback in a Gift.
Other duties as assigned.

What You’ll Bring To the Team As Our Merchant Support Specialist

GED or High School Diploma, college degree (preferred)
Minimum of 1 year of customer service experience in a professional role required.
Minimum of 1 year of experience in the dental industry is required.
Minimum of 6 months of experience managing key accounts is preferred.
Exceptional organizational skills and the ability to meet required deadlines within the required time frames.
Proficient in all MS Office applications and use of the internet.
Self-sufficient and able to execute tasks with little supervision.
Ability to work closely with other associates.
Strong verbal and written communication and interpersonal skills.
Proficient in all MS Office applications with the ability to develop reports and manipulate data in Excel.
Ability to successfully multitask with accuracy in a fast-paced environment.
Working knowledge of technical and procedural aspects and functions.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Pay range is $20.00 to $22.00 per hour DOE

APPLY HERE: VIP Support Specialist

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This is a remote, work from home position & you must reside in 1 of the following states to be eligible for this role – AL, AR, FL, GA, ID, IN, KS, KY, LA, MO, MS, NC, NM, OH, OK, SC, TN, TX, UT

Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to an interview may result in automatic rejection of your application.

Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career – then Extra Space Storage is the place for you!

We are looking for full-time Inbound Sales Representatives. Don’t like cold calling? Neither do we – our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service.

Pay starts at $16/hr plus commission!

Don’t get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.

What’s in it for You:

Great pay and robust monthly commission eligibility
Convenient schedules- no graveyard shifts!
Medical, Dental, Vision benefits
Various Employee Discount Programs
At home opportunity

Requirements

Experience in Sales/Customer Service
Ability to connect over the phone
Comfortable using Microsoft Windows applications
High school diploma or GED
Pass background and drug screening
Able to work 1 weekend day

APPLY HERE: Remote Inbound Sales Representative

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Total Loss Adjuster – General Motors Insurance

Job Details

Working at General Motors Insurance is a chance to help reinvent what insurance feels like for GM drivers — standing at the intersection of the larger GM enterprise and a growth business focused on safeguarding the GM consumer and their vehicles. Inside the enterprise, General Motors Insurance is a strategic growth initiative, which means your ideas directly shape the blueprint of an emerging business and its momentum.

Powered by unique insights from GM’s connected technology, you’ll transform vehicle and driving insights into a seamless, connected user experience that rewards safer driving and simplifies every step—from quote to policy servicing to claims.

You’ll collaborate across GM’s ecosystem of companies, build products and processes at the foundational phase of a rapidly scaling organization, and see your work land in the hands of real customers fast. It’s the kind of environment where curiosity and execution thrive together: experiment, iterate, and ship solutions that reduce the total cost of ownership while elevating confidence on the road. Most of all, you’ll contribute to a new enterprise business that’s creating tangible value for consumers nationwide — showing how insurance, when truly connected, can become a loyal companion to every GM journey.

Strong preference for a 8:00 am – 5:00 pm PST schedule.

Responsibilities

About the role:

As a Total Loss Adjuster for General Motors Insurance, you will investigate, evaluate, negotiate and adjust low to moderately complex claims presented by or against our insureds to confirm coverage, determine legal liability, and equitably settle/defend in compliance with all state regulatory requirements. This role is also inclusive of managing and supporting the customer through the damages process for total loss. You will look for recovery opportunities and pursue them when appropriate. You will work with a great deal of autonomy and make decisions to effectively and efficiently resolve claims. You will recognize life events, understand customer’s needs and provide advice to deliver appropriate solutions to the customer.

This is a remote position that does not require any travel.

In this this role you will:

Provide claims service via various channels to policyholders and third-party customers.
Handle low to moderately complex auto claims.
Acquire and apply basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts. and coverages and the General Motors Insurance claims handling processes and procedures.
Seek guidance from team members to resolve issues and identify appropriate issues for escalation.
Partner with and/or directs vendors and internal business partners to facilitate claims resolution.
Contribute to business goals, performance metrics, and effectively uses tools & technology.
Support workload surges and/or catastrophe operations as needed.

Qualifications

What makes you an ideal candidate?

Experience in an inbound phone-intensive, contact center environment using a headset.
Knowledge of how to build lasting relationships with internal and external customers and business partners.
Computer literacy in a Windows operation environment.
Strong written and verbal communication skills.
Ability to implement and adapt to rapid change.
Creative, innovative and forward-thinking mindset.
Able to navigate and work in multiple systems simultaneously.
Working effectively within an AI enabled environment.

Education & Work Experience

High School Diploma or equivalent required, Bachelor’s Degree in related field preferred.
1+ years of claims adjusting experience required.
1 year of customer service experience preferred.
1 year of customer contact experience preferred.

APPLY HERE: Total Loss Adjuster

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Reimbursement Coordinator I Non-Medicare RNB

Job Details

The reimbursement coordinator is responsible for collecting and managing account payments. This position is responsible for submitting claims and following up with insurance companies for payment fulfillment.

This position is eligible for 100% remote but the employee must reside in a state where Enhabit currently operates. AK, AL, AR, AZ, CO, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MO, MS, MT, NC, NM, NV, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, WY.

Responsibilities

Complete billing tasks daily; ensure minimal write off of reimbursement dollars.
Monitor and maintain assigned accounts.
Collect all the necessary information to prepare insurance claims.
Submit clean claims timely and appropriately to various insurance companies; complete submissions electronically or by paper according to payor guidelines.
Research, correct, and resubmit rejected and denied claims.
Prepare appeals to denied claims.
Complete all other tasks as assigned.

Qualifications

High school diploma or equivalent.
Two years of demonstrated experience with Medicare or related billing functions is preferred.
Required to have and maintain a valid state driver license in the current state of residence
Required to have and maintain automobile liability insurance, as required by law
Oral communication, written communication, fluency in English, active listening.
Demontrated intermediate technology skills. Especially Microsoft office, including word and excel.
Other than for designated full-time remote positions, in-office attendance is essential in order to achieve Enhabit objectives, including but not limited to, effective supervision, teamwork, task completion, and other position objectives.
- Enhabit does not waive this essential function by permitting duties to be performed remotely on occasion to accommodate temporary personal needs, such as appointments, or to operate in crises beyond its control, such as during a natural disaster or pandemic.

Additional Information

At Enhabit, we firmly believe our people are our greatest asset! Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Some benefits, tools and resources include:

Comprehensive insurance plans – medical, dental, and vision
Generous paid time off
401k retirement savings plan with match
Basic life insurance at no cost to eligible employees
Employee scholarship program
Promote-from-within philosophy

$16-$20/hr

APPLY HERE: Reimbursement Coordinator I Non-Medicare RNB

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Pharmacy Data Entry Technician (113026)

Job Details

The Pharmacy Data Entry (DE) Technician assists licensed pharmacists typically in a remote location in the preparation of prescriptions and other health related products as permitted by Federal State and local law. This position achieves customer satisfaction by promptly processing and filling prescriptions accurately and timely through the data entry of all assigned data entry tasks. Pharmacy Data Entry Technicians refer any questions regarding prescriptions drug information or health matters to a pharmacist. This position maintains the policies and procedures of the SelectRx Pharmacy Division.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities:

Responsible for the entry and processing of medication orders into the pharmacy operating system
Processes and enter prescriptions accurately and in a timely manner
Perform medication history interviews food-drug interaction counseling processing prescriptions following all prescription error prevention procedures
Responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions
Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy respect enthusiasm and positive attitudes in work situations with clients peers and visitors
Uses multiple software programs to review patient profiles and process medication orders which includes:
Hand-written Physician Order Sheets
Electronic Prescriptions
Reorder Requests
Phone Order Physician Sheets
Enters correct hour of administration on prescription for automated/robotic dispensing devices to fulfill and package mediations
Spot checks for errors and follows procedure for remediation
Maintains patient records with a strong attention to detail
Verifies the accuracy of patient and prescription information
Refers prescriptions questions to Pharmacist/Supervisor
Understands and maintains confidentiality regarding patient medications and illnesses
Protects sensitive information by not inappropriately accessing or distributing PHI (Personal Health information)
Incumbents may be requested to perform job-related tasks other than those stated in the description as directed by Administration
All tasks and duties must be completed in accordance and compliance with HIPAA guidelines State and Federal laws and current company policies and procedures

Skills/Abilities:

Ability to read prescriptions SIG codes to document information on prescriptions third party forms inter-office order forms and communication forms
Learn and retain information to include by not limited to product names and locations as well as drug usages instructions (SIG Codes)
Enter and retrieve data from the various operating systems employed in prescription processing and drug ordering and packaging
Service orientated with a high degree of interpersonal communication and organizational skills
Demonstrates appropriate written and oral communication skills
Ability to effectively interact with all levels of management associates clients and public
Must have a positive attitude and work well in a team environment
Must display dependability possess a strong work ethic and have reliable attendance
Proficiency reading writing and speaking English is required

Education and Experience:

All associates must complete required employer orientation and ongoing training needs as directed by pharmacy

Certificates/Licenses/Registration:

Pharmacy Technician Certification (PTCB) or National Health Association (NHA) required
Indiana and Pennsylvania State Pharmacy Technician license required

APPLY HERE: Pharmacy Data Entry Technician (113026)

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Import Specialist II

Job Details

This is a remote role, supporting our New York team, that follows a Monday through Friday schedule of 8:00AM to 5:00PM EST.

The primary responsibility of this position is to process and integrate customer data, assisting with the movement of goods between international borders.

Job Description:

Serves as the customer service liaison between the company and the customer(s)
Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, classify/release and reports), including PGAs.
Traces shipments and re-routes freight accordingly.
Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
Prepares import documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
Cross-trains in additional responsibilities.
Handles confidential information.
Has experience specific to client submission requirements and clearance of specific commodities
Opens files, enters notes, information and document requests in corporate systems
Reviews documentation or issues documents to meet government regulations and carrier regulations
Convert and verify shipment weight, volume and foreign currency
Sends information/document requests to company’s employees, suppliers, service providers and/or U.S. government agencies as needed
Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
Maintains communication with customers, carriers and vendors
Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
Coordinates pick-ups and invoices files
Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
Handles accounting processes accurately and in a timely manner
Performs additional duties as assigned by management.

Required Qualifications:

High school diploma/GED
3+ of recent customs brokerage experience

The hourly compensation for this position ranges from $20.00 to $30.00, depending on experience and education.

*To ensure competitive and equitable compensation, pay may vary based on the candidate’s regional market compensation rates.

APPLY HERE: Import Specialist II

Service Desk Specialist

Job Details

Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries.

Our goal is to enable the life sciences industry’s use of data, modeling, and analytics to make better decisions across the various phases of discovery and drug development. Our software and scientists incorporate modern advances in scientific understanding, drug development experience, data analysis, and AI resulting in significant opportunities to decrease the cost and increase the probability of success for new drug approval and commercialization.

As a Service Desk Specialist at Certara, you are responsible for the delivery of high quality and timely responses to our customers and users. Under the direction of the Support Lead, you’ll collaborate closely with our internal teams to distribute issues and requests to appropriate resources for efficient resolution and drive a positive customer experience in each interaction with our Service Desk.

Responsibilities

Monitor, triage, and respond to all the tickets created internally and externally
Follow through each ticket from creation to true resolution
Advocate on behalf of customers to ensure their ideas and feedback are communicated and responded to accordingly
Contribute to the management of the end-to-end support process and continue to find opportunities in order to improve customer experience
Collaborate closely with other teams, i.e. Product, Engineering, QA, Customer Success
Maintain the technical user knowledge center by documenting best practices
Inform Product on feature ideas and help prioritize tickets
Notify Product when customers consistently struggle in specific areas
Escalate to Customer Success Managers when there are potential risks

Qualifications

• 1+ years of experience in a customer facing application support role
• Have strong experience with ticketing and CRM software such as JIRA
• Have ability to independently drive a positive customer experience by quickly responding to and resolving incidents/requests
• Have strong communication and collaboration skills
• Be able to get things done efficiently
• Experience working within software development and understanding of the Software Development Life Cycle (SDLC method)
• Proven track record of developing and meeting/exceeding SLAs and Support Desk deliverables
• Ability to conduct research into a wide range of technical issues
• Strong interpersonal, communication, writing, presentation and facilitation skills
• Detail-oriented, with exceptional follow-through and superior organizational skills
• Ability to communicate with technical teams (e.g. developers and engineers) effectively to drive effective issue resolution
• Experience in working on multi-client projects with competing priorities

Candidates who live on the East Coast of the United States

APPLY HERE: Service Desk Specialist

Telephone Counselor Associate (Remote – Texas Residents)

Job Details

***Candidates must reside in Texas to be considered for this position.***

Successful candidates will start employment with TRS effective October 15, 2026, and must report in-person to our Austin Mueller office that day for New Employee Orientation.

As part of the interview process, selected applicants will be asked to complete a pre-interview assessment along with a short video interview. The assessment and link to the interview will be emailed to the applicant. Instructions for each will be included in separate emails. If selected, final candidates must be available for an extended virtual interview and call simulation.

Telephone Counselor Associates provide benefit counseling services to members and others in an on-the-job training environment and will proactively work with the Contact Center team, Pension Services staff, and agency employees.

Telephone Counselor Associates participate in a formal classroom training program and spend time with an on-the-job training (OJT) coach before answering phone calls on their own. During the initial classroom training, work hours are 8:00 AM (CST) to 5:00 PM (CST), Monday through Friday. Member Services hours of operation are 7:00 AM (CST) to 6:00 PM (CST). After training, regular shifts may begin between 8:30 AM (CST) and 9:30 AM (CST), based on business needs, and include a 30-minute lunch. Closing requires handling calls remaining in queue after 6:00 PM (CST).

WHAT YOU WILL DO:

Benefit Counseling
• Participates in the TRS Benefit Counseling training program.
• Counsels members and assists school district officials regarding the full range of TRS benefit options.
• Explains benefit options, including eligibility requirements and limitations, and provides general information and referral services on related benefit programs such as Social Security and Medicare.
• Resolves and responds to telephone inquiries and complaints.
• May research and resolve complaints and problems regarding service and disability requirements, projected benefits, health benefits, refunds, death benefits, purchase of special services, post retirements, district reporting requirements, agency forms, and other issues.
• Determines and explains benefit options and associated taxes.
• Determines, recommends, and implements appropriate actions to resolve issues and process member requests, including informing and making recommendations to members and school district officials on necessary measures.
• Interprets and explains applicable TRS rules, regulations, policies, procedures, processes, and forms.
• Receives and processes requests for informational booklets and forms.
• Documents and maintains member records by updating information into the computer database, including collecting and recording accurate notes for member files.

Performs related work as assigned.

WHAT YOU WILL BRING:

Required Education
• High school diploma or GED.
• Education and experience may substitute for one another.

Required Experience
• One (1) year of full-time experience in a call center, contact center, banking, accounting, claims processing, benefit processing, or other customer service related experience involving interpreting, applying, and communicating complex laws, regulations, and policies.
• Navigating and using computer systems and applications, such as Microsoft Office and virtual meeting software.

Preferred Qualifications
• Associate’s or Bachelor’s degree from an accredited college or university.
• Experience interpreting, applying, and communicating complex laws, regulations, policies, and procedures.
• Experience providing in-person customer service in financial services, pension benefits, or health insurance.
• Experience with Claims processing or benefits processing.
• Bilingual in English and Spanish.

Knowledge of
• TRS benefit programs.
• Modern office practices, systems, and equipment.

Skill in
• Interpreting, explaining, and applying complex laws, regulations, policies, and procedures.
• Planning, organizing, and prioritizing work assignments to manage a high-volume workload in a fast-paced and changing environment, completing detailed work accurately.
• Analyzing problems and devising effective solutions.
• Using a computer in a Microsoft Windows environment with word processing, SharePoint, and other business software.
• Effective written and verbal communication, including telephone communication and active listening skills.
• Providing quality customer service.
• Efficiently and accurately documenting information into various computer systems.

Ability To

• Provide member support by telephone and written channels, including secure messages, for prolonged periods, in a high-volume contact center environment.
• Establish and maintain harmonious working relationships with co-workers, agency staff, TRS members, school district officials, and other contacts and work effectively in a professional team environment.
• Work occasional overtime, weekends, or extended hours as needed to manage the team workload.

APPLY HERE: Telephone Counselor Associate (Remote – Texas Residents)