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Authorizations Resource Coordinator

Job Details

Job Title: Authorizations Resource Coordinator   Premier ABA Provider for Children with Autism About Action Behavior Centers:   Founded in the Austin Hill Country in 2016, Action Behavior Centers provide full-time therapy to young children on the autism spectrum who qualify for our Early Intensive Behavioral Intervention (EIBI) program. ABC is a client and employee focused company that offers elite practitioners the opportunity to achieve their goals of improving the lives of children and their families while working in a great culture that values their contribution on a daily basis. We are center-based, focused on results, and not corporate or bureaucratic. Our goal is to be the best we can be in order to make the greatest improvements in the lives of our little ones as they prepare for school at an older age.   We’re looking for a well-qualified, detailed focused, multi-tasking, full-time Authorizations Resource Coordinator to support our team with administrative updates for active authorizations.  

Responsibilities:

  • Maintains the company’s authorization entry procedures.
  • Data entry with 100% accuracy.
  • Confirming and entering patient’s authorization information with 100% accuracy in a timely manner. 
  • Uploading authorization documents quickly and accurately. 
  • Confirming authorizations via phone calls, daily faxes, and online portals.
  • Catching authorization errors and updating when confirming.
  • Verifying authorization information entered matches what was requested, using insurance cover sheets submitted per insurance/payor.

What you will bring: 

  • High school diploma or equivalent
  • Demonstrated organization, facilitation, written and oral communication, and presentation skills.
  • Demonstrated skills in collaboration, teamwork, and problem-solving to achieve goals
  • Demonstrated skills in verbal communication and listening
  • Demonstrated skills in providing excellent service to customers
  • Excellent writing skills
  • A high level of integrity and trust
  • Clerical experience preferred, but not required

What we offer:

  • Professional development and extensive growth opportunities
  • Health benefits from day one of employment
  • Paid time off (10 days of PTO + 2 day of flex PTO + 10 days of paid holidays)
  • Short Term disability
  • Pet insurance and life insurance options
  • Maternity/Paternity bonus
  • 401K + 2% match
  • After-work voluntary team events
  • Management that is responsive, supportive, and promotes a strong company culture
  • A fun work environment that is based on positive reinforcement and culture formation

  Job Type: Fully remote Compensation: $15 an hour   See what others have said when they made the decision to grow with us!     Glassdoor   LinkedIn   copyright 2025  

 

APPLY HERE: Authorizations Resource Coordinator

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Account Manager

Job Details

ABC Legal Service is proud to be the national leader in service of process. We are a team of over 700 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. 

Job Overview:

We are currently in search of an Account Manager to join our team. As an Account Manager, you will assist with maintaining client accounts and ensuring all customers and clients needs are understood and satisfied. You help build and strengthen clients relationships to achieve long-term partnerships.

Key Responsibilities:

  • Assist with building and maintaining long-lasting customer relationships
  • Communicating with clients to ensure that all of their needs are understood and addressed
  • Help resolve issues as they arise and keep track of all processes that pertain to the clients’ desires
  • Delivering exceptional client service on a day-to-day basis
  • Act as the client’s representative in to ensure that their needs are fulfilled
  • Develop and maintain key relationships across accounts
  • Strive to maintain and increase overall customer satisfaction based on their business needs 
  • Meet established goals for sales with current and new customers
  • Act as liaison between the customer and internal teams

Skills and Qualifications:

  • 3-5 years’ experience in Customer Support and/or Account Management
  • Demonstrated history of increasing client satisfaction, adoption, and retention.
  • Comprehensive, deep understanding of the Account Management Journey
  • Proven competency with agile processes, defining stories that are ready for development
  • Strategic thinker who can see problem patterns, ideate solutions, and execute to completion
  • Prior experience working with SaaS business platforms
  • Ability to present, communicate, and work effectively with other internal teams
  • Strong communication and interpersonal skills.
  • Strong team player

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!

  • Comprehensive Medical, Dental, and Vision coverage
  • Competitive salary package
  • Retirement plan with 5% matching
  • 10 paid holidays per year
  • Referral program 

Starting Pay: $25.00 to $30.00 per hour 

Schedule: Full-time, Monday through Friday 

 

APPLY HERE: Account Manager

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Customer Service Representative (Remote) 

Job Details

ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

We are a team of over 700 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

 Job Overview:

The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but must be located in Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina (Remote).

 Key Responsibilities:

  • Respond to customer support tickets, including answering questions and resolving issues related to existing orders
  • Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online
  • Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field
  • Document issues in Confluence
  • Visit court dockets for information on case filing and occasionally pull filed papers
  • Perform other job-related duties as assigned

Qualifications:

  • High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone
  • Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred
  • Document manipulation experience
  • Ability to read, write, and speak English 
  • Ability to transcribe information, review an order, investigate issues and implement solutions
  • Ability to perform repetitive tasks with accuracy
  • Ability to maintain a high level of work product in often stressful situations
  • Ability to anticipate issues and circumvent them
  • Ability to implement new processes and changes and improve performance
  • Typing speed of at least 55 wpm

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!

  • Health, Dental, Vision insurance
  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Paid time off
  • 7 Paid holidays 
  • 4 floating holidays 
  • Referral program

Starting Pay: $15.00 to $17.00

Schedule: Full-time, Monday thru Friday, 7- 4 PST

APPLY HERE: Customer Service Representative (Remote)

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Data Entry Specialist, Remote 

Job Details

ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

We are a team of over 400 with offices in Los Angeles, Phoenix, Oklahoma City, Brooklyn, Chicago, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

Job Overview: 

The e-File Specialist reviews and files legal documents utilizing online platforms and tools developed by ABC Legal. This role works closely with the e-Fulfillment and e-Filing team to collaborate on projects, resolve issues as they arise and meet common goals. This position is remote but must be located in Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina. 

Key Responsibilities: 

  • Review and file legal documents using internal systems and email
  • Participate in ongoing training to expand knowledge of industry and process
  • Investigate discrepancies as they arise
  • Complete additional projects as assigned

Qualifications: 

  • No experience necessary; data entry experience a plus 
  • Tech experience is strongly preferred 
  • Must be able to read, write, and speak English
  • High school diploma or GED required
  • Ability to perform repetitive tasks with accuracy
  • Exceptional attention to detail
  • Desire and ability to be a team player
  • Experience and basic proficiency with Microsoft Office
  • Typing speed of at 50 to 60 wpm 

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!

  • Retirement plan with company matching
  • Medical, Dental, and Vision insurance
  • PTO 
  • 7 Paid holidays
  • 4 Floating holidays
  • Referral program

Starting Pay: $15.00 to $17.00 per hour

Schedule: Full-time, Monday through Friday, 8am to 5pm PST

APPLY HERE: Data Entry Specialist, Remote

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