Support TurboTax customers by guiding them through the software, answering account questions, and helping them find prior returns — no previous tax experience required; education classes provided. You will assist customers via various support channels including phone support with video chat capability and traditional chat support. If you love working from home and enjoy real human connection, this role might be perfect for you!

*This is a temporary role. Great way to earn some extra income without the long-term commitment*

SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.

Job Description Summary:

The Warranty Services Data Entry Clerk’s main focus will be maintaining Warranty Tracker.

This role is fully remote. Specific location details and expectations will be discussed during the interview process.

Job Description:

*This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

Position Responsibilities and Duties:

• Ensure compliance with company standards and procedures

• Monitor SOLV Warranty emails and enter claims and updates in Warranty Tracker

• Provide Open Warranty Reports for Warranty Manager, Executives and Owners as requested

• Assist with maintaining warranty filing system

• Complete other responsibilities as assigned

Objectives or Goals to Measure Performance:

• Adherence to SOLV and other Company policies and procedures.

• Work within SOLV’s business processes and ensure an efficient working environment.

• Quality control: accurate work product, integrity, and excellence of completed project documents.

• Customer/Client Satisfaction.

• Effective coordination of SOLV projects with client priorities.

• Improved user proficiency and user satisfaction.

• Continual personal growth and education.

Minimum Skills or Experience Requirements:

• Effective written and verbal English language communication skills.

• Excellent customer service and interpersonal skills.

• Able to work independently or within a project team.

• Attention to detail.

• Knowledge of Microsoft Office Suite (Word, Excel, Outlook)

• Knowledge of SmartSheet

• Data entry experience

• Able to work in a fast-paced environment.

• Able to use independent judgment, self-starting

• Knowledge of office practices, procedures, and documentation.

Physical Demands and Environmental Conditions:

• Ability to work in a high stress environment.

• Constant ability to see details at close range and at a distance, hear, talk, and possess depth perception.

• Extended periods of time sitting in front of computer using finger dexterity, and near and far vision.

SOLV Energy Is an Equal Opportunity Employer

At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law.

Benefits:
Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company’s 401(k) plan and are provided vacation, sick and holiday pay.

Compensation Range:

$17.97- $20.67

Pay Rate Type:

Hourly

SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team.

In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.

Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter.

#LI-Remote

Job Number: J12784