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Customer Care Representative Specialty Services (Fully Remote) – Producer/Agent P&C Required
Job Details
We are Farmers – where ambition meets opportunity.
At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.
Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.
Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!
Workplace: Remote ( #LI-Remote )
The Position
If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews. Â
We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role!Â
In this role you will:
- Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.
- Communicate with customers and agents via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.
The Day-to-Day
- Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits.
- Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system.
- Escalate unresolved issues requiring advanced support for further resolution.
- Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current.
- Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership.
- Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.
- Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off.
The Details
- Start Date (for licensed):Â Tuesday, May 19th
- Location: This position will be FULLY REMOTE.
- You will need to provide a quiet, distraction-free environment and high-speed internet.
- Training:
- Training will last approximately 2-3 months through our award-winning University of Farmers.
- Throughout this paid training, you’ll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers.
- Working Hours During Training and After Training:Â Monday-Friday 10:30am – 7:00pm CST
- Normal Business Hours:Â Monday-Friday 6:45am – 7:15pm CST
Compensation
- Pay is $22.89/hour or $24.35/hour based solely on geographical location. 
- Annual performance-based bonus potential up to 10%. Interested in earning more? We are a performance-based company where you could potentially more based on company and individual performance goals (ask your Recruiter for details)!
- As a Customer Care Representative, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being including: 401(K) Plan, Generous PTO, Tuition Reimbursement, Paid Training, and much more.
Education Requirements
- High School Diploma or equivalent required.
- Property and Casualty license is required for this role.
Experience Requirements
- Minimum of 1-3 years customer service.
- 1 year of experience in call center environment or related field preferred.
- Experience providing customer support within a high-volume, complex environment preferred. Â
- Strong technical aptitude:
- Intermediate computer skills with ability to navigate multiple systems simultaneously.
- Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.
- Experience with Microsoft Office suite of tools preferred.
Physical Actions
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer
Job Location(s):Â US – TX, US – KS, US – MI, US – MO, US – OH, US – OK, US – FL, US – OR, US – GA, US – NV, US – ID, US – UT, US – IA, US – NC, US – NE, US – NM, US – SC, US – LA, US – SD, US – WY, US – AR, US – MS, US – MT, US – ND, US – VT, US – AL, US – WV
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Â Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran’s status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
APPLY HERE: Customer Care Representative Specialty Services (Fully Remote) – Producer/Agent P&C Required
*Search remote in your state
Dental Inbound Contacts Representative
Job Details
Customer Service Representative
Job Details
Summary Statement
For more than a century, Ottobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic and wheelchair innovation and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 10,000 employees worldwide and 900 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.
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We are looking for a Customer Service Rep to join the Ottobock team!
Note: must be able to accommodate 8 hours work schedule between 7:30AM-6:00PM CST – Remote position for strong candidates.
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Responsible for creating a high level of satisfaction for customers who contact Ottobock to order products, request information, or report problems or complaints. Specifically responsible for using company procedures and systems, knowledge of products, and personal resourcefulness to process customer orders, resolve customer problems and complaints, respond to inquiries about order status, and fulfill requests for information.
Compensation Data
Salary Disclosure: Hourly salary $19-20 w/ $750 quarterly bonus potential
Duties & Responsibilities
- Answer and deal with incoming calls courteously and professionally, regardless of the caller’s demeanor.
- Verify and update customer information as necessary to maintain accuracy of records.
- Gather and enter basic sales order information from the customer into SAP.
- Locate parts and materials numbers of products at least 75% of the instances when the customer is not able to provide them.
- Know which additional parts or accessories are required for each product and add those to orders.
- Provide accurate information at the time of ordering on product availability, price, and delivery.
- Gather appropriate information from customers regarding problems and complaints, determine if FDA or standard escalation is required, properly code complaints and record them, and direct complaint to more senior associate for resolution.
- Verifies warranty claims and schedules repair resources; changes production and shipping schedules.
- Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules.
- Schedule field service repair calls, handling requests for additional company materials.
- Maintains records of returns, schedule changes, product pricing, and resolves return credit problems.
- Resolves production scheduling and shipping or invoicing problems
- Be familiar with all product lines.
- Answer customer questions regarding shipping and delivery status, invoicing, pricing, and other common topics raised by customers.
- Complete required processes for each function above.
- Utilize basic Customer Service Skills.
- Fulfill customer literature requests using PRA and PDF files.
- Participate in departmental meetings, team building, process improvements, and required training.
Qualifications
- Minimum 2 years work experience in a customer-related environment and a high school diploma or equivalent OR minimum two-year associate degree
- Excellent interpersonal communication skills with emphasis on telephone skills.
- Experience with enterprise based software solutions preferred.
- Proficiency with written communication.
- Able to effectively handle customer complaints.
- 1-3 years data entry experience required.
- Able to use Internet and email with proficiency with Microsoft Office products.
- Resourceful. Customer oriented. Organized and able to handle multiple priorities.
- Flexible; adaptable to change.
- Able to manage time.
- Capable of following departmental guidelines and company code of conduct.
- Experience working remote.
- Able to work in a team environment.
- Able to travel 5%.
- Able to maintain flexible hours.
- Note: must be able to accommodate 8 hours work schedule between 7:30AM-6:00PM Central Time Â
Benefits
Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability
401k match up to 3.5%
Paid parental leave
APPLY HERE: Customer Service Representative
Authorization & Eligibility CoordinatorÂ
Job Details
Req ID:Â 2026-148510
Requisition Type:Â Home Office
Patient Coverage Area:Â Central Time Zone
Compensation:Â $16- $20/hr
Overview
The authorization coordinator is responsible for providing accurate and complete data input for precertification requests, verifying insurance, and obtaining authorization as required by each insurance company. The authorization coordinator works closely with branch staff to ensure adequate coordination and transition.
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This position is eligible for 100% remote but the employee must reside in a state where Enhabit currently operates. AK, AL, AR, AZ, CO, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MO, MS, MT, NC, NM, NV, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WY.
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The right candidate for this position should be able to work 8am-5pm CST.
Responsibilities
- Provide specific details regarding a patient’s insurance benefits prior to admission
- Obtain appropriate authorizations specific to patient’s care
- Provide insurance company with all required information within contractual timelines
- Verify insurance information and provide specific details of patient benefits in record; include deductible, out-of-pocket, co-pays, co-insurance, and amounts met, as well as in- and out-of-network benefits
- Verify secondary insurances if primary insurance is not covered 100%
- Assist with in-network agencies if insurance is out-of-network
- Verify Medicare eligibility and ensure accuracy of Medicare number in the patient record
Qualifications
- Must have a high school diploma or equivalent.Â
- Two years of college or professional school is preferred.
- One year of third party eligibility verification experience is preferred.
- One year experience in insurance authorizations is preferred.
- One year experience with ICD-10, CPT codes, or HCPCS is preferred.Â
Additional Information
At Enhabit, we firmly believe our people are our greatest asset! Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Some benefits, tools and resources include:
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- Comprehensive insurance plans – medical, dental, and vision
- Generous paid time off – Up to 30 paid days off per year
- 401k retirement savings plan with match
- Basic life insurance at no cost to eligible employees
- Employee scholarship program
- Promote-from-within philosophy
Pay range is $16- $20/hr
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
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This position is eligible for 100% remote but the employee must reside in a state where Enhabit currently operates.
APPLY HERE: Authorization & Eligibility Coordinator
Remote Customer Support Agent (P&C)Â
Job Details
About the Opportunity:
Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
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We are looking for a Customer Support Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry’s 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we’d love to hear from you!
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How you will make an impact:
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Respond to inbound calls from existing customers
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Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
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Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
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Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we’d love to hear from you!
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Who you are:
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You can multitask and manage multiple competing priorities
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You are passionate about helping others
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Has 2+ years of experience working in a call center environment
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Compensation and perks:
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Hourly wage: $19.00 – 21.00
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We will pay for your P&C license (expected within 60 days after starting)
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Medical, dental, vision insurance, 401K match
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Ability to work remotely (we provide work equipment)
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Ongoing training and mentorship from our leadership team
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An outstanding portfolio of insurance carriers and products – we work with over 55 carriers to ensure we can offer our customers the best options for them
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This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
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While we appreciate your interest and application, only applicants under consideration will be contacted.
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Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
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Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
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The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
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We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
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About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.Â
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Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners’ needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
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We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.Â
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Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
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Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.
APPLY HERE: Remote Customer Support Agent (P&C)
Customer Service Center RepÂ
Job Details
Join the team that is revolutionizing health care – BayCare Health System
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That’s why you’ll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
Title:Â ENTRY LEVELÂ Customer Service Center Rep
Facility:Â Remote –Â MUST RESIDE IN THE STATE OF FLORIDA
*This position requires a MANDATORY 2 week long training based in Tampa and Clearwater* Must be able to attend.
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Responsibilities:
- Responsible for supporting the physician’s office health care team, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts.
- Responsible for quickly determining the needs of the customer. Other marketing and non-marketing related duties as assigned.
BayCare offers a competitive total reward package including:
- Benefits (Medical, Dental, Vision)
- Paid Time Off
- Tuition Assistance
- 401K Match and additional yearly contribution
- Annual performance appraisals and team award bonus
- Family resources and wellness opportunities
- Community perks and discounts
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Education
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- Required- High School or Equivalent
- Preferred – Associates Degree
Experience
- Preferred – Call Center 1 Year
- Preferred – Customer Service 1 Year
- Highly Preferred – Healthcare 1 Year
Facility:Â BayCare Health System
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Location:Â Remote –Â MUST RESIDE IN THE STATE OF FLORIDA
Status:Â Full Time, Exempt: No
Shift Hours:Â 7:30AM – 5:00PM
Weekend Work:Â None
On Call:Â No
How often will this team member be working remotely? Always *This position requires a MANDATORY 2 week long training based in Tampa and Clearwater*
Equal Opportunity Employer Veterans/Disabled
APPLY HERE: Customer Service Center Rep
