Claims Processor – Work from Home

 BroadPath, a Sagility Company, is hiring experienced medical Claims Processors to join our remote team! Claims Processors are responsible for the accurate and timely entry, review, and resolution of medical claims ranging from simple to moderately complex. This includes reviewing front-end claims and validating information submitted by patients or providers seeking reimbursement from the insurance company. All claim processing must align with CMS guidelines and client-specific policies and procedures.

 Schedules, pay rates, and program details may vary based on business needs and client assignment.

Compensation Highlights

• Base Pay: Starting at $17 per hour
• Pay frequency: Weekly pay

Schedule Highlights

• Schedules can fall between the hours of Monday-Friday, 8:00 AM – 10:00 PM Eastern Time, and will be assigned based on business needs

Responsibilities

• Review medical claims thoroughly to ensure no missing or incomplete information
• Navigate multiple computer systems and platforms to research and process assigned claims accurately (e.g., verifying pricing, prior authorizations)
• Apply appropriate benefits to each claim in accordance with claims processing policies, including grievance procedures, state mandates, CMS guidelines, and benefit plan documents
• Review documentation to assess whether the visit was necessary and whether the policy covers the treatment received
• Determine if claims should be paid or denied, and complete denial letters when applicable

Qualifications

• Minimum of one year of recent experience processing medical claims for a health insurance company or payer
• Familiarity with medical claim forms (CMS-1500 and UB-04)
• Working knowledge of coding systems: ICD-10, HCPCS, and CPT
• Proficient in computer navigation and technology, including Microsoft Windows, Excel (advanced functions), and web-based tools and platforms
• Excellent verbal and written communication skills
• Ability to remain focused and productive in a high-volume, repetitive task environment
• High School Diploma or equivalent

At BroadPath, a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. Being on camera is an integral part of our culture. It is how we build relationships, share ideas, and stay engaged. If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.

What to Expect:

• On-camera participation during interviews, training, team meetings, and regular check-ins.
• Face-to-face discussions sparking collaboration and engagement
• A supportive atmosphere where you can express yourself openly and be part of a team that values your contributions.

Benefits:

• Medical, Dental, and Vision coverage.
• Life Insurance.
• Short-Term and Long-Term Disability options.
• Flexible Spending Account (FSA).
• Employee Assistance Program.
• 401(k) with employer contribution.
• Paid Time Off (PTO).
• Tuition Reimbursement.

BroadPath, a Sagility Company, may conduct background checks, previous employment verifications, and education verifications, based on position requirements

Diversity Statement
 

At BroadPath, a Sagility Company, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!

Equal Employment Opportunity/Disability/Veterans 

If you need accommodation due to a disability, please email us at HR@Broad-path.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process 

BroadPath, a Sagility Company is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. 

Compensation: BroadPath a Sagility Company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 

Work@Home USAUnited States of America

Labcorp is seeking a remote IT Helpdesk (Call Center Agent) to join our team!

Work Schedule

This is a full‑time, exempt (salaried) with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. in your local time zone.  Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.

Job Responsibilities

Provides comprehensive helpdesk support through inbound and outbound customer calls, delivering desktop, hardware, software, and application support. Responsibilities include troubleshooting and resolving issues, managing tickets, escalating when necessary, supporting LabCorp eProducts and enterprise applications, maintaining customer access, ensuring timely response and follow‑up, monitoring laboratory result delivery, and performing preventative maintenance. Works collaboratively with team members and supervisors while completing administrative and technical tasks as required.

Minimum Qualifications

• Associates degree
• 2 or more years of  IT experience
• 2 or more years of experience in an IT Call Center or IT helpdesk environment

Preferred Qualifications

• Associate’s degree in Information Technology
• 1 or more years of experience troubleshooting hardware, software and networking issues
• 1 or more years of experience in the healthcare industry
• A+ or Net+ certification
• 1 or more years of experience with ticketing software

Additional Job Standards

• Responsible for both inbound and outbound helpdesk phone calls from customers
• Install, test, configure, troubleshoot and repair hardware/software for desktop support
• Evaluate the nature of customer issues to determine the proper resolution
• Escalate calls to Field Technicians or Level 2 support as needed
• Document all calls in the ticketing system in an accurate and timely manner 
• Provide support for both LabCorp’s eProducts and Enterprise software applications
• Setup, process and schedule eProduct requests received by LabCorp sales team
• Create and maintain customer’s online access including password resets, username maintenance, software training and software installation
• Respond to all customer inquiries within a timely manner
• Ensure follow-up and completion of all outstanding client issues
• Perform preventative maintenance and application updates as necessary
• Monitor and ensure delivery of laboratory results to the client base
• Work closely with teammates and direct supervisors to ensure completion of all job duties
• Perform administrative/clerical duties and technical tasks as needed
• Strong communication skills: both written and verbal
• Ability to work independently or in a team environment
• Flexibility to work overtime as needed

Application Window: 4/16/2026 – 4/23/2026)

Pay Range: $50,000 – $55,000

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here. 

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.