**IMPORTANT NOTE: Work-from-home jobs fill quickly. While the positions linked below were active at the time this video was published, they may close with little to no notice. Please apply immediately if you’re interested. If a link doesn’t work, it likely means the job has been filled. For even more frequently updated job opportunities, check out my Mega List of Jobs or join Extra Leads Club (links below!).**

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Transaction Processor – US Based Remote (Contract)

Job Details

The Transaction Coordinator is responsible for data entry and transaction processing. This role creates and processes sales transactions, along with maintaining large amounts of information across various real estate specific databases. This position will also offer agent support as needed by answering agent questions and requests and communications regarding missing/incomplete paperwork.

What You’ll Do..

  • Coordinate all necessary data and documents to ensure transactions are created promptly and all documents are uploaded accurately into internal systems.
  • Use tasks and checklists to manage various stages of transactions, ensuring file compliance, and following any action items through completion.
  • Generate friendly reminders and communications to agents and office staff regarding incomplete or missing documentation as the need arises for processing or commissions audit.
  • Process all listings, sales, leases, and referrals in a timely manner with precision, efficiency, and in accordance with standard operating procedures.
  • Skillfully calculate, prepare and deliver commission disbursement authorizations for pending sales.
  • Carefully review final settlement paperwork with all funds received/paid in order to proficiently process closings and to reduce post-closing deal adjustments.
  • Run reports to reconcile and organize data for tracking all upcoming closings, and escalating unpaid deals.

Employees in this position may also be asked to assist in additional projects based on business need.

Qualifications:

  • 2 years experience in Real Estate, or Real Estate adjacent role; must have familiarity with Real Estate terminology. Prior experience in a transaction or commission processing role preferred.
  • 2 years of prior Customer Service, or Administrative Support experience.
  • Technologically proficient including Microsoft Office Suite, experience working with transaction management software is strongly preferred.
  • Excellent communication skills, verbal and written; ability to effectively resolve conflict.
  • Strong attention to detail, with the ability to multi-task, prioritize and be flexible in a fast-paced environment.

About Us

Coldwell Banker® is one of the world’s leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc.(NYSE: HOUS) is moving real estate to what’s next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby’s International Realty® , we fulfill our purpose to empower everyone’s next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures.  Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together.  Read more about our company culture and values in our annual Impact Report.  

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

  • Great Place to Work
  • Forbes World’s Best Employers
  • Newsweek World’s Most Trustworthy Companies
  • Ethisphere World’s Most Ethical Companies

APPLY HERE: Transaction Processor – US Based Remote (Contract)

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Consumer Older Management Specialist

Job Details

APPLY HERE: Consumer Older Management Specialist

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Remote Response Associate, Roadside Assistance CSR

Job Details

Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.

Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don’t worry about the logistics – once you’re hired, we handle all travel arrangements and expenses for you.

 

AGERO IS NOW HIRING FOR MULTIPLE UPCOMING REMOTE TRAINING CLASSES IN ROADSIDE ASSISTANCE! 

We are actively seeking Response Associates (Customer Service Representatives) to handle inbound calls within our Roadside Assistance department. As the first point of contact for customers experiencing vehicle breakdowns or emergencies, you will provide calm, empathetic support, dispatch service providers, and ensure every customer feels safe and supported.

 

Upcoming Start Dates:

NEW HIRE CLASS START DATE TRAINING SCHEDULE SHIFT TYPES PRODUCTION SCHEDULES
 CLASS A:  Monday, May 11th, 2026

9:00 am – 5:30 pm EST, M-F. (2 weeks)

Full Time. Early Mornings & Days.  Start times between 4am and 10am EST
 CLASS B: Monday, June 8th, 2026 9:00 am – 5:30 pm EST, M-F. (2 weeks) Full Time. Early Mornings, Days, Afternoons, Evenings, & Nights Start times between 4am and 11:00pm EST
 CLASS C: Monday, June 22nd, 2026 1:00 pm – 9:30 pm EST, M-F. (2 weeks) Full Time – Afternoons, Evenings, & Nights Start times between 12pm and 5pm EST

 

About the Role

As a Response Associate, you serve as a lifeline for customers facing roadside emergencies such as flat tires, lockouts, dead batteries, and mechanical failures. Because customers often reach out feeling overwhelmed or unsafe, you will manage these high-stress situations with calm, empathetic guidance and consistent reassurance. You will coordinate directly with external providers to ensure the accurate and rapid dispatch of tow trucks and service vehicles. Your ability to make quick decisions under pressure directly impacts customer safety, satisfaction, and our reputation as a trusted roadside service provider.

 

What You’ll Do

  • Handle High-Volume Calls: Gather essential details regarding location and vehicle issues to dispatch assistance quickly.
  • Dispatch with Accuracy: Coordinate efficiently with service providers to ensure the right help arrives at the right time.
  • De-escalate & Support: Use active listening and empathy to calm frustrated or anxious customers.
  • Navigate Digital Tools: Utilize multiple web-based systems and dispatch tools to track service progress accurately.
  • Excel in a Virtual Team: Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat.

 

Training and Schedules

  • Attendance & Performance: 100% attendance is required during the training period to ensure your success. Your performance will be assessed throughout this time, and you will have ongoing opportunities for cross-training to expand your skills and advance your career.
  • Mandatory Training: Each start date includes two weeks of mandatory paid training (Monday–Friday). Attendance is required and schedules cannot be modified.
  • Production Schedules: After training, you will transition to your selected Production Schedule. These shifts are based on current business needs and vary by start date.
  • Weekend & Holiday Availability: As we provide 24/7 Roadside Assistance, most schedules include at least one weekend day and holiday coverage. This is a Full-Time position only.
  • Commitment: Production schedules are static. New hires must keep their selected schedule for 90 days and then are eligible to request changes if desired. Our associates participate in semi-annual shift bids.
  • Selection Process: Schedules are chosen during the offer process on a first-come, first-served basis. Available shifts are subject to change based on business requirements.

 

CLASS A: FULL 

START DATE LAST DATE TO APPLY TRAINING SCHEDULE SHIFT TYPES PRODUCTION SCHEDULES
Monday, May 11th, 2026 Friday, May 1st, 2026 at 5:00 pm EST 9:00 am – 5:30 pm EST, M-F. (2 weeks) Full Time. Early Mornings & Days.  Start times between 4am and 10am EST

 

Available production schedule options after training (all schedules listed in Eastern Standard time zone):

  • 4:00 am to 12:30 pm: Tue|Wed off || Mon|Sun off
  • 5:00 am to 1:30 pm: Mon|Tue off || Fri|Sun off
  • 6:00 am to 2:30 pm: Tue|Wed off || Mon|Sun off
  • 7:00 am to 3:30 pm: Tue|Wed off || Thu|Fri off
  • 8:00 am to 4:30 pm: Mon|Sat off || Wed|Sun off
  • 9:00 am to 5:30 pm: Thu|Fri off || Tue|Sat off
  • 10:00 am to 6:30 pm: Tue|Sun off || Wed|Thu off

 

CLASS B:

START DATE LAST DATE TO APPLY TRAINING SCHEDULE SHIFT TYPES PRODUCTION SCHEDULES
Monday, June 8th, 2026 Friday, May 29th, 2026 at 5:00 pm EST 9:00 am – 5:30 pm EST, M-F. (2 weeks) Full Time. Early Mornings, Days, Afternoons, Evenings, & Nights.  Start times between 4am – 11pm EST

 

Available production schedule options after training (all schedules listed in Eastern Standard time zone):

  • 3:00 am to 11:30 am: Wed|Thu off || Mon|Sun off
  • 4:00 am to 12:30 pm: Mon|Tue off || Fri|Sun off
  • 5:00 am to 1:30 pm: Mon|Sat off || Wed|Thu off
  • 6:00 am to 2:30 pm: Tue|Wed off || Thu|Fri off
  • 7:00 am to 3:30 pm: Mon|Sat off || Wed|Sun off
  • 8:00 am to 4:30 pm:Thu|Fri off || Tue|Sat off
  • 10:00 am to 6:30 pm: Tue|Sun off || Wed|Thu off
  • 12:00 pm to 8:30 pm: Mon|Tue off || Tue|Wed off || Thu|Fri off
  • 2:00 pm to 10:30 pm: Mon|Sun off || Wed|Thu off || Fri|Sat off
  • 3:00 pm to 11:30 pm: Tue|Sun off || Mon|Sat off || Mon|Tue off
  • 5:00 pm to 1:30 am: Thu|Fri off || Tue|Sat off || Fri|Sun off
  • 5:30 pm to 2:00 am: Tue|Wed off || Mon|Thu off 

 

 

CLASS C:

START DATE LAST DATE TO APPLY TRAINING SCHEDULE SHIFT TYPES PRODUCTION SCHEDULES
Monday, June 22nd, 2026 Friday, June 12th, 2026 at 5:00 pm EST 1:00 pm – 9:30 pm EST, M-F. (2 weeks) Full Time. Afternoons, Evenings, & Nights Start times between 12pm – 5pm EST

 

Available production schedule options after training (all schedules listed in Eastern Standard time zone):

  • 12:00 pm to 8:30 pm: Mon|Tue off || Tue|Wed off || Thu|Fri off
  • 2:00 pm to 10:30 pm: Mon|Sun off || Wed|Thu off || Fri|Sat off
  • 3:00 pm to 11:30 pm: Tue|Sun off || Mon|Sat off || Mon|Tue off
  • 5:00 pm to 1:30 am: Thu|Fri off || Tue|Sat off || Fri|Sun off
  • 5:30 pm to 2:00 am: Tue|Wed off || Mon|Thu off  

 

Pay, Benefits,and Career Growth 

  • Starting Pay: $16.25 per hour 
  • Bonus and Incentives: Opportunity to earn monthly performance and attendance bonuses + Shift differentials for working evenings, nights, overnights, and weekends! ($1.75 to $2.50 per hour.) 
  • Benefits: Medical, Dental, and Vision; 401(k) with match; Paid Time Off; Tuition Reimbursement; and Complimentary Roadside Assistance.
  • Career Growth & Development: Invest in your future with access to online skill-building courses, mentorship, and cross-training programs designed to build the expertise needed for advancement at Agero. 
  • Compensation Note: Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job-related skills, and relevant training and education.

 

What We’re Looking For

  • Empathy in Action: You have a natural ability to connect with customers, validate their feelings, and provide genuine reassurance during stressful situations.
  • Effective Two-Way Communication: Strong active listening skills paired with the ability to provide clear, concise explanations for updates and solutions.
  • Sound Judgment Under Pressure: The ability to stay composed and make fast, informed decisions during roadside emergencies.
  • Multitasking Mastery: Highly organized and capable of managing calls, dispatch requests, and multiple systems simultaneously. You can comfortably speak with customers or providers while typing detailed notes and navigating multiple screens.
  • Problem-Solving & De-escalation: A patient and professional approach to resolving customer concerns, with a talent for turning a difficult situation into a positive experience.
  • Computer & Technical Proficiency: Skilled at navigating digital tools and dispatch software with confidence. You are comfortable using Google Workspace (Gmail, Docs, Sheets) and can type at least 30 wpm accurately.

 

Position Requirements

  • Location: Must currently reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia.
  • Experience: 1+ year of customer service experience, ideally in a fast-paced contact center. Reliable tenure, demonstrated career growth, and a background in remote work are strongly preferred. Experience in retail, fast-food, hospitality, administrative, or warehouse/production roles is highly transferable and valued.
  • Customer Focus: A genuine passion for helping others with a proven track record in customer-facing support roles.
  • Technical Skills: Proficient in Google Workspace (Docs, Sheets, Gmail) and skilled at navigating web-based systems to manage customer and vehicle information.
  • Remote Readiness: Ability to thrive in a virtual contact center, collaborating effectively via phone, email, chat, and Zoom.
  • Flexibility: Open availability for all shifts, including days, evenings, nights, weekends, and holidays – to support our customers during peak times.
  • Background Check: Must successfully pass a criminal background screening.
  • Home Office (BYOD): Requires a dedicated, quiet workspace. You must provide your own equipment, including a compatible personal desktop or laptop, wired high-speed internet, a webcam, a cell phone, and a USB- headset.

 

Remote Technology Requirements

To ensure your success, your home office must meet the following technical specifications, which will be verified via the Harver System Checker during the application process.

Required Equipment & Specs:

  • Computer: Personal desktop or laptop (manufactured in 2020 or later).
  • Operating System: Must be running a current, manufacturer-supported version of Windows 11 (version 24H2, 25H2, or newer).
  • Processor: Intel or AMD 2+ cores, minimum 3.5 GHz (boosted/turbo speed).
  • Memory & Storage: 8 GB RAM (or greater) and at least 20 GB of free space.
  • Peripherals: Webcam and a usb-wired headset.
  • Browser: Google Chrome (23+) or Mozilla Firefox (3+).
  • Internet: Secure, wired high-speed connection (no Wi-Fi).
  • Min Download: 25 Mbps | Min Upload: 10 Mbps | Max Latency: 80ms–100ms.
  • Mobile Device: An active cell phone capable of SMS text and app downloads for two-step authentication.

Incompatible Devices (Not Allowed):

  • Work-Issued Computers: To install our software, you must have full Administrator privileges on your computer. Company-issued devices have security restrictions that prevent them from being compatible and cannot be used for this job. 
  • Devices: MacBooks, iPads, iMacs, Chromebooks, Surface Pro/Go, or Samsung Notebooks.
  • Connections: Mobile hotspots, Wi-Fi, satellite internet, or USB tethering.
  • Software: VPNs, privacy/proxy services, or hosted/virtual PC services.
  • Unsupported OS: Windows 10 (all versions) and older versions of Windows 11 that have reached “End of Life” status with Microsoft.

Before Applying: Verify Your Windows Version:

As of November 2025, Microsoft has discontinued support for older versions of Windows 11. You must be on a supported Windows OS version 11 24H2 or 25H2 (or newer) to be eligible.

  • Check Your Version: Press the Windows Key + R, type “winver“, and hit Enter.
  • Upgrade if Needed: If you are on an unsupported version, go to Settings > Windows Update and select Check for Updates.
  • Alternative: Download the Windows 11 Installation Assistant from Microsoft’s official site to run the update manually.
  • Upgrades are typically free and take only a few minutes.

 

The Hiring Process

Our selection process is transparent and conversational because we want to learn about your career goals and passion for service beyond just what’s on your resume. We’re looking for high-energy individuals who combine strong communication and multitasking skills with a knack for problem-solving and a comfort with evolving technology. If you’re eager to grow your professional journey with us, let’s talk and see if we’re a match.

The Step-by-Step Journey:

  • Application: Submit your information through our careers page—it only takes a few minutes!
  • Tech & Skills Check: Keep an eye on your email for a “Magic Link” from Harver to complete your 10-minute diagnostic and assessment.
  • The Video Interview: If your profile aligns, you’ll be invited to a Zoom interview to discuss your experience and goals.
  • Shift Selection: If moved forward, you’ll receive a link to select your production schedule. Note: Schedules are full-time and require a 90-day commitment before change requests can be reviewed.
  • Criminal Background Check: We conduct a thorough review of misdemeanors (10 years) and felonies (lifetime). While not all charges are disqualifying, we maintain strict standards for security reasons.
  • Offer & Onboarding: Official offers are contingent upon a clear background check and completion of all tasks by the designated onboarding deadline.

 

Hiring Remotely In: AL, AZ, FL, GA, MS, TN, and VA

 

WE WANT TO HEAR FROM YOU, APPLY TODAY! 

If you are driven by a passion for service and are committed to making a positive impact, we invite you to join our contact center team Grow your career with Agero and make a genuine difference every day.

 

Immediately after you apply, check your inbox for a “Magic Link” from Harver to start your Tech Diagnostic and Computer Skills Assessment! It only takes about 10 mins total to complete and qualified candidates will be contacted to schedule an interview ASAP! 

 

Life at Agero:

At Agero, you’ll find a workplace where your unique perspective is not just welcomed, it’s celebrated. We believe that our differences make us stronger, and we’re committed to creating an environment where every employee feels a sense of belonging. If you’re looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.

Benefits Built for Well-being: 

Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:

  • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
  • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
  • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
    • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
  • Family Support: Parental planning benefits to assist associates through life’s milestones.
  • Bonus/Incentive Programs

Join Agero and experience a workplace that invests in your success both personally and professionally.

*Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.

*It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Claims Adjuster I (Remote)

Job Details

Date:  May 22, 2026
Location:  

Remote, NM, US

Company:  MAPFRE

Century Automotive Service Corporation, a Mapfre USA company, is growing—and we’re looking for skilled Vehicle Repair Claims Adjusters to join our team either remotely or in a hybrid capacity based in Albuquerque, New Mexico.

 

Century is a leading provider of extended warranty programs and finance & insurance (F&I) products, partnering with specialized agencies and dealerships across the United States. If you’re passionate about the automotive industry and enjoy a fast-paced, customer-focused environment, this is an exciting opportunity to make an impact.

 

Schedule

  • Monday–Friday: 9:30 AM – 6:00 PM MT
  • Rotating Saturdays: 8:00 AM – 1:00 PM MT

 

 

Your Health, Your Wellbeing—Fully Supported

 

  • $0 Premium Medical Plan Option
    Keep more of what you earn. Employees earning under $75,000 who elect single coverage under our Super Value Plan enjoy $0 monthly premiums—comprehensive healthcare at no cost to you.

 

Responsibilities

 

As a Vehicle Repair Claims Adjuster, you’ll play a critical role in delivering an excellent customer experience while ensuring claims are handled efficiently and accurately.

 

  • Manage and adjudicate 20–30 vehicle service contract (VSC) claims daily
  • Maintain a high level of responsiveness, including:
    • Answering incoming calls within 60 seconds
    • Handling 40+ calls per day on average
  • Provide prompt, professional, and solution-oriented support to customers, clients, and repair facilities
  • Resolve escalated or complex claims and customer concerns to successful outcomes
  • Build and maintain strong working relationships with internal teams and external partners
  • Collaborate closely with Claims leadership to quickly address and resolve issues
  • Contribute to special projects and continuous improvement initiatives

 

Qualifications

 

  • High school diploma required; 3–5 years of automotive industry experience preferred
  • Hands-on automotive experience required (vehicle repair, service writing, or technician background)
  • Ability to thrive in a fast-paced, high-volume call center environment
  • Strong problem-solving skills with a focus on removing obstacles and improving workflow efficiency
  • Solid technical skills, including proficiency with Microsoft Office (Word, Excel, etc.)
  • Excellent communication and interpersonal skills, with a strong customer-first mindset

 

 

Why Mapfre?

 

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

 

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

 

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

 

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

 

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

#MAPFRE123

 

 

 

 

 

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

 

Pay Range $48,000 – $54,500 (non-exempt)

 

 

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

 

We are proud to be an equal opportunity employer.


Job Segment: Call Center, Adjuster, Recruiting, Claims, Customer Service, Insurance, Human Resources, Automotive

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Customer Service Specialist

Job Details

Date: May 21, 2026

Location: Neenah, WI, US, 54957

Company: J. J. Keller & Associates, Inc.

Requisition #: 20688
Functional Area:  Client Service
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in the US #LI-Remote
Work Hours:  Monday-Friday (1) 7:00am-3:30pm (1) 7:30am-4:00pm

Position Summary

Join J. J. Keller as we help employers protect people and the businesses they run. With more than 7 million employers in this country, the need for our safety and compliance solutions is always growing. We have a highly supportive, ethical and remote-friendly culture, with the majority of our associates working from home.
 

J. J. Keller has an opening in our Managed Services department for a Customer Service Representative. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. Our internal team of almost 600 compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements. 

 

In this Customer Service Specialist role, you will be responsible for answering calls from our clients and assisting them with obtaining trip permits in a timely and accurate manner.

Why J. J. Keller?

  • $23.50/hr. 
  • 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday 
  • Annual Reviews + Merit Increases + Quarterly Bonus Program
  • New Hire On-the-Job Training
  • Career Growth Opportunities
  • Medical + Dental + Vision Insurance
  • 401(k) with Employer Match + Company-funded Profit Sharing

Job Responsibilities

  • Serves as the primary interface with clients to determine trip permit requirements, to include such tasks as:
    • Maintaining an open line of communication via phone, e-mail, fax, and correspondence
    • Educating clients on regulatory requirements, providing interpretations and best practices
    • Determining clients’ needs and how J. J. Keller can best serve those needs
  • Initiates and maintains work orders to ensure proper permits are being secured.
  • Monitors completion of permits and provides feedback to clients as necessary.
  • Secures temporary permits (fuel/trips, oversize/overweight, annual and regional) for clients in an accurate and timely manner. Validates accuracy of permits and distributes to clients.
  • Maintains appropriate documentation, such as client profile, call notes, state fees to be charged to clients, charges applied to corporate credit card and escrow funds, work order information, etc.
  • Assists with resolving issues related to permits, client service, invoicing and payments.
  • Maintains expertise pertaining to applicable local, state and federal regulations in order to provide education and clarification to clients.
  • Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.  Adheres to the department’s data security policies pertaining to Personal Identification Information.

Qualifications

Experience:

  • 3+ years of experience in customer service environment, with 1+ years being in a call center.

Education:

  • High School Graduate or General Education Degree (GED).

Other Skills/Qualifications:

  • Must be proficient in the use of a PC and MS Office Suite, including intermediate functions.
  • Commitment to providing outstanding client service.
  • Excellent verbal and written communication skills.
  • Strong organizational, problem solving, and analysis skills.
  • Ability to work in a fast-paced, deadline driven environment.
  • Knowledge of applicable regulations preferred.
  • Willingness to participate in background check/fingerprinting requirements at state or local jurisdictions to obtain access as needed to fulfill services.
     

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. 

We Protect People & The Businesses They Run™

 

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

 

J. J. Keller History:  November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business – from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

 

J. J. Keller Career Stories:  Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

 

J. J. Keller Earns 8th Great Place to Work Certification™:  Click HERE to find out what makes J. J. Keller great.

 

J. J. Keller Certified as a Top 100 Most Loved Workplace® in America:  Click HERE to find out why our associates LOVE working at J. J. Keller.

 

2024 Top Company for Women to Work for in Transportation:  Click HERE to learn more about this prestigious recognition.

 

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

 

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

 

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Nearest Major Market: Oshkosh
Nearest Secondary Market: Appleton

Job Segment: Compliance, Call Center, Law, Social Media, Customer Service, Legal, Marketing

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