**IMPORTANT NOTE: Work-from-home jobs fill quickly. While the positions linked below were active at the time this video was published, they may close with little to no notice. Please apply immediately if you’re interested. If a link doesn’t work, it likely means the job has been filled. For even more frequently updated job opportunities, check out my Mega List of Jobs or join Extra Leads Club (links below!).**

Build Resume for $1 Join Extra Leads Club for $1

Title Express Processor (Remote)

Job Details

The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners. 

  • Opening/scanning mail received. 

  • Call queue (ability to answer basic TE questions, give claim updates and direct caller to correct party/team if applicable. 

  • Total Loss Packets (create and send all documents required per state guidelines). 

  • Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title). 

  • Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them). 

  • Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed. 

  • Follow-up calls to Lien Holders (for documents listed above in the initial call). 

  • Will send out revised packets to the owners/insureds as needed. 

  • Will be held to the internal cycle times and other auditable criteria. 

  • Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines. 

  • Launch the “Okay to Pay” the owner/insured to the Insurance company after final review of file for compliance. 

  • Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation. 

  • Other tasks as assigned by management. 

Requirements 

  • 1 plus years of office customer service experience 

  • Education: HS degree 

  • Proficient in basic office equipment and with Microsoft products 

  • Ability to identify/analyze vehicle title documents within company and State guidelines 

  • Ability to work closely with State DMV’s and Lien Holder entities 

  • Problem solver 

  • Ability to multi-task 

  • Basic 10 key proficiency 

  • Ability to work in a fast-paced environment 

  • Excellent communication skills — written and verbal 

  • Excellent customer service skills and attitude 

  • Basic math skills 

  • Ability to delegate/prioritize workflow 

  • Ability to work independently or in a team environment 

  • Ability to read/write in English fluently and effectively 

  • Valid driver’s license 

  • Occasional overtime as needed 

Pay $20.26 – $22.84 per hour

Benefits Summary: 

  • Medical/Dental/Vision
  • 401k plus a company match
  • ESPP – Employee Stock Purchase Plan
  • EAP – Employee Assistance Program
  • 10 Vacation days per year
  • 7 Paid Company Holidays
  • Life and AD&D Insurance

Along with many other employee benefits. 

APPLY HERE: Title Express Processor (Remote)

Build Resume for $1 Join Extra Leads Club for $1

Call for Release – Customer Service Representative (Northeast) Remote

Job Details

 About the Role:

We are seeking a detail-oriented and professional Call for Release-Customer Service Representative to join our remote team. In this role, you will be responsible for coordinating the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. You will ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment.

Internal Applicants make sure you inform your direct manager you are interested in this role!

What You’ll Be Doing:

  • Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
  • Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal.
  • Use the “DeCode This” tool to search VINs and gather the necessary vehicle information.
  • Stay organized by keeping accurate notes in the system about each vehicle and all interactions.
  • Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.
  • Participate in weekly team meetings via Teams, where we’ll stay connected and collaborate.
  • Follow all Copart policies and guidelines to ensure quality and consistency in your work.
  • Help out with other tasks or assist teammates as needed.
  • Perform other duties as assigned by management.

What We’re Looking For:

  • Minimum of one year office support experience in a customer service role.
  • High school diploma or GED
  • Great communication skills – you’re comfortable speaking on the phone and writing clear, concise messages.
  • Typing speed of 45 WPM and familiarity with basic 10-key.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong attention to detail, great problem-solving skills, and the ability to multitask.
  • A professional virtual appearance with a quiet, distraction-free workspace.
  • Bilingual skills are a plus.
  • Must be able to work occasional overtime.
  • Office equipment will be provided to help you succeed in your role.

Why You’ll Love Working With Us:

  • 100% remote work with company-provided equipment.
  • Clear, achievable performance goals with daily feedback to help you succeed.
  • Weekly team meetings to keep you connected and support.
  • A collaborative, friendly virtual team where everyone’s success matters.

Pay: $16.04 – $22.00 hourly

For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 – $24.00 hourly

Benefits Summary: 

·        Medical/Dental/Vision 

·        401k plus a company match 

·        ESPP – Employee Stock Purchase Plan 

·        EAP – Employee Assistance Program (no cost to you) 

·        Vacation & Sick pay 

·        Paid Company Holidays 

·        Life and AD&D Insurance 

·        Discounts 

Along with many other employee benefits. 

WA Benefits Summary:

  • Medical/Dental/Vision
  • 401k plus a company match
  • ESPP – Employee Stock Purchase Plan
  • EAP – Employee Assistance Program
  • 10 Vacation days per year
  • 7 Paid Company Holidays
  • Life and AD&D Insurance

APPLY HERE: Call for Release – Customer Service Representative (Northeast) Remote

 
Build Resume for $1 Join Extra Leads Club for $1

Customer Service Sales Representative (TSX)

Job Details

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for providing end-to-end support for our customers/communities to ensure a positive experience and that is in accordance with the Company’s service delivery strategy. Establishes and builds rapport while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System and quality behaviors. Responsible for accurately and confidently handling various types of customer inquiries while engaging and building a consultative relationship with our customer. Responsible for responding to requests regarding technical questions and problem resolution related to company products as well as customer equipment. Actively puts the customer needs and wants at the center of all interactions. Creates a personal connection to the customer and demonstrates favorable image of the organization through effective use of soft skills and problem-solving skills, professional communications and internal/external customer interactions. Communicates in a warm and friendly manner through both verbal and written means via various platforms: SMS,
chat, email or phone.

Job Description

Core Responsibilities

  • Virtual work-from-home role 

  • Base Rate:$16.00/hourly non-negotiable plus a 5% quarterly bonus with a potential to earn monthly uncapped commissions for meeting sales-related metrics. Sales is uncapped.

  • Career growth and progression plans

  • Hours of Operation:6:45am-11pm eastern standard time, 7 days a week

  • Must be flexible to work any assigned shift. Will be assigned if selected

  • Demonstrates functional skill to troubleshoot and resolve technical problems and other general account inquiries through both over the phone and written means to maximize the customer experience, with demonstrated ability to articulate relevant information.

  • Follows established troubleshooting procedures, including use of multiple resources and desktop tools. When necessary, produce work order according to established business rules.

  • Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.

  • Sets clear expectations by providing accurate information and transparent communication.

  • Takes a consultative approach to finding custom solutions to customers’ needs. Resolves customer complaints/concerns through active listening, empathy, professionalism and problem solving.

  • Takes a consultative approach to assist the customer through discovering the customer needs and offering additional products and services which satisfies those needs. 

  • Demonstrates competencies of a technology enthusiast. Uses multiple tools and systems with ease (billing systems, knowledge base, technical tools etc.) to apply information to any customer interaction.

  • Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products and services.

  • Based on discovering the customers wants and needs, acts as a product consultant, and offering appropriate product solutions, features and benefits.

  • Acts as a competitive expert to compare the benefits of Xfinity over the alternative solutions.

  • Corrects discrepancies on customers’ accounts and research service disruptions as necessary. When appropriate, follow established escalation procedures to expedite prompt resolution.

  • Demonstrates functional skill in communicating and explaining basic to complex account information to the customer with focus on first-call resolution.

  • Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor chat) and applies information and knowledge to customer situations.

  • Demonstrates awareness of company policies and procedures while applying sound judgment within scope of their empowerment and follows guidelines for Customer Proprietary Network Information (CPNI) and Personal Identifiable Information (PII).

  • Educates and promotes self-service options.

  • Must be able to work in a fast-paced, structured, metrics driven and high transaction environment, with the ability to maintain composure in stressful situations.

  • Demonstrates ability to achieve established goals and performance metrics. schedule(s) and overtime as necessary.

  • Attends training as required.

  • Works independently and seeks Supervisor support when necessary.

  • Interacts with customers via telephone, e-mail, SMS or face-to-face to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard and mouse.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team – make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Support a culture of inclusion in how you work and lead.

  • Do what’s right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

Skills:

Customer-Focused; Workplace Organization; Professional Etiquette; Persuasion; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Communication

Salary:

Base Pay: $7.25

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

APPLY HERE: Customer Service Sales Representative (TSX)

 
Build Resume for $1 Join Extra Leads Club for $1

Temporary Help Desk Assistant

Job Details

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple – we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders — internal and external – driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and upward!!!

HR Help Desk Agent (Tier 1)

POSITION SUMMARY

Executes the day-to-day tasks of the HR Service Desk (Tier 1) processes. Ensures employee inquiries are properly recorded, classified, and triaged using established knowledge articles and action plans. Provides first-contact resolution where possible and escalates inquiries that cannot be resolved using standard resources to Tier 2 HR support teams

JOB ROLES AND RESPONSIBILITIES

  1. Inquiry Intake and Documentation
    Document all employee inquiries within the HR Help Desk system, following established guidelines for documentation, categorization, and prioritization. Assign or resolve inquiries accordingly.
  2. Tier 1 Triage and Resolution
    Serve as the first point of contact for HR-related inquiries. Utilize approved knowledge articles, FAQs, and action plans provided by HR workstreams (e.g., Benefits, Payroll, Talent) to resolve inquiries at first contact whenever possible.
  3. Escalation to Tier 2
    Escalate inquiries that cannot be resolved using documented knowledge articles or action plans to appropriate Tier 2 HR subject matter experts, ensuring complete and accurate case documentation to support efficient handoff.
  4. Trend Identification
    Identify recurring issues, gaps in knowledge articles, and potential trends. Provide feedback to Director, Operations so that workstreams can improve knowledge content, processes, and the employee experience.
  5. Knowledge Management Support
    Maintain familiarity with HR knowledge base content. Recommend updates or enhancements based on employee inquiries and observed gaps. Share insights with Director, Operations to promote consistency.
  6. Case Monitoring and Follow-Up
    Monitor the status of open cases, ensuring timely resolution and appropriate follow-up. Assist in tracking escalated cases and provide updates to employees when needed.
  7. Employee Communication
    Provide clear, professional, and empathetic communication to associates. Follow up with associates as needed; keep them informed of case status, next steps, and expected timelines.
  8. Customer Service Excellence
    Demonstrate a strong commitment to delivering a high-quality employee experience. Exhibit professionalism, discretion, and appropriate communication etiquette in all interactions.
  9. Cross-Functional Coordination
    Collaborate with Tier 2 HR teams, HR Centers of Excellence, Payroll, IT, and other functions as needed to ensure seamless resolution of employee inquiries.
  10. Reporting and Metrics
    Manage service level to meet resolution, escalation and response times.
  11. Compliance and Confidentiality
    Ensure compliance with all applicable regulations and company policies (e.g., data privacy, HIPAA where applicable). Maintain strict confidentiality of employee information.
  12. Alignment with Company Values
    Demonstrate commitment to the Company’s mission, vision, and core values.
  13. Additional Duties
    Responsibilities outlined above are not all-encompassing. Additional duties may be assigned as necessary.

JOB SCOPE

The incumbent operates within a Tier 1 HR Service Delivery model using standardized processes, knowledge articles, and defined action plans. The role focuses on efficient intake, triage, and resolution of employee inquiries while ensuring consistent service delivery.

Working under general supervision, the incumbent:

  • Provides first-contact resolution using documented HR knowledge resources
  • Assesses inquiries to determine appropriate resolution or escalation path
  • Routes complex, non-standard, or sensitive inquiries to Tier 2 HR specialists
  • Supports continuous improvement by identifying knowledge gaps and process inefficiencies
  • Ensures accurate case management and timely follow-up to support employee satisfaction

COMPENSATION

The salary range for this position is $25-$30/hour.  Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity.  This position is also eligible for health insurance, 401k and bonus opportunity.

Requirements

JOB REQUIREMENTS (Education, Experience, and Training):
  • Minimum High School Diploma or GED; Bachelor’s degree in Talent Administration preferred
  • 2+ years’ customer service experience 
  • Time management, prioritization skills, attention to detail and a flexible schedule are required
  • Verbal communication skills and ability to convey information clearly and effectively
  • Ability to effectively handle multiple tasks in a fast paced environment
  • Ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues
  • Ability to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers

APPLY HERE: Temporary Help Desk Assistant

Build Resume for $1 Join Extra Leads Club for $1

Customer Service Consultant

Job Details

CarMax, the way your career should be! 

Provide an iconic customer experience
As a Customer Service Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

Customer Service Consultant Trainee

Position Overview As a Customer Service Consultant Trainee, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

 

Team Overview This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We’re not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.

Role Responsibilities

  • Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.
  • Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.
  • Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.
  • Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.
  • Mentor others as your skillset expands.
  • Achieve sales targets while providing an iconic customer experience.
  • Acquire the Automotive Sales Persons License in specific states – may require testing and travel as some states request physical presence to apply for the license.

Required Qualifications

  • Sales and customer service experience, in an area such as retail, is preferred.
  • Thrive in a fast-paced sales environment.
  • Good listening skills and strong customer focus.
  • High level of self-motivation to achieve performance goals.
  • Strong written and verbal communication skills.
  • Ability to learn and master new technologies, strong computer skills.
  • Open availability for shifts that may include nights, weekends, and holidays.
  • Must be open to shifting schedules two times per year according to needs of the business.
  • Candidates must live within 100 miles of the Customer Experience Center (CEC) location.

APPLY HERE: Customer Service Consultant 

Build Resume for $1 Join Extra Leads Club for $1