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Job Details
Description:
Start Date: ASAP
Job description:
Job Title: Data Entry
Job Type: Full Time
FLSA Status: Non-Exempt/Hourly
Grade: H2
Function/Department: Health Plan and Healthcare Services
Reporting to: Team Lead/Supervisor – Operations
Pay : $14
Key Responsibilities
Review incoming Grievance and Appeals documents for completeness, legibility, and relevance.
Accurately identify and assign the correct Line of Business (LOB) based on client and regulatory definitions.
Determine and classify the dispute type (e.g., grievance, appeal, expedited appeal, standard appeal) in accordance with client-specific guidelines.
Access multiple client systems and portals to retrieve, verify, and validate member information, including but not limited to: Member demographics Member ID numbers Plan and eligibility details Index documents by entering required data fields accurately into internal systems or client platforms.
Normalize and prepare documents when required to ensure all necessary information is available for downstream processing.
Adhere to all HIPAA, data privacy, and security requirements when handling protected health information (PHI).
Meet established productivity, accuracy, and quality standards.
Follow client-specific workflows, job aids, and standard operating procedures.
Identify discrepancies, missing information, or indexing issues and escalate according to established procedures.
Participate in quality audits, training updates, and process improvement initiatives as required.
APPLY HERE: Customer Service Representative
Accounts Receivable Specialist
Job Details
APPLY HERE: Accounts Receivable Specialist
Remote Benefits Call Center Representative
Job Details
Benefits Call Center Representative
Pay: $18.00 per hour; which may be below your state’s minimum wage. Please take this into consideration when applying.
Work Schedule: Must be flexible Monday- Friday 8:00am-6:00pm EST
Job Type: Full-Time Remote based position
Training Provided: 4 weeks paid training- Monday-Friday 8am-5:00pm EST
About this Role
You will be the initial point of contact for inquiries from potential and existing members with regards to their health and other financial benefits. Will also support retirees and current employees with pension plan inquiries, enrollment and processing payouts. This role combines phone-based administrative support and customer service and assisting members by navigating multiple systems to provide accurate benefits information.
You may periodically provide support through outbound calls as well. Accurately document enrollment requests, status changes, complaints, and grievances. Enter application and enrollment information into a web-based computer system for customers as needed. Maintain technical and program policy proficiency within the client rules/guidelines and other related program policies. Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
Benefits in this Role:
- Paid Training and equipment provided.
- Full-time schedule (40 hrs. a week)
- Career Growth Opportunities
- Benefits available to you DAY 1
Requirements:
- High School Diploma/GED
- Must be 18 years of age.
- Ability to successfully pass a criminal background check.
- Previous customer service and/or call center experienced.
- Previous experience and knowledge of pension plans or DB skill set is ideal
- Proficiency with MS Office and keyboarding
- Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
- Must have the ability to connect with an ethernet cable to a modem/router
- Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
- Ability to solve problems through analysis and ongoing feedback.
- Achieving results through knowledge, empathy, and commitment.
- Ability to work with people of diverse backgrounds.
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.
We are currently NOT hiring in the following geographies, included but not limited to:
States: AK, CA, CT, HI, MA, IL, MT & NY
Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seattle, Washington, DC
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $18.00.
APPLY HERE: Remote Benefits Call Center Representative
After Hours Patient Service Representative
Job Details
At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home.With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care. If you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.
The Adapt Difference
· Commitment to Our People – Support, Development, and Advancement Opportunities
· Competitive Compensation and Incentives
· Comprehensive Total Rewards & Benefits· Industry-Leading Care & Innovation
· Responsible Environmental Stewardship
About the RoleAbout the Role: After-Hours Patient Support
Serve as the primary after-hours contact for patients and referral sources. You will deliver empathetic, high-quality customer service, triage inquiries, manage critical emergencies, and ensure seamless operational support between patients and clinical teams.
Core Responsibilities
- Patient Support & Communication: Provide empathetic phone and email assistance. Resolve complex inquiries, handle escalated complaints, and schedule appointments.
- Clinical Triage & Emergencies: Follow established protocols for emergencies, instruct patients on immediate care, and escalate urgent needs to on-call staff.
- Administration & Insurance: Verify insurance and DME (Durable Medical Equipment) benefits, process prior authorizations, manage prescription refills, and maintain precise Electronic Health Records (EHR).
- Billing & Referrals: Handle billing inquiries, process payments, support referral intake, and accurately document all interactions.
- System Operations: Efficiently utilize internal software, including Microsoft Office and various EHR platforms.
Why You’re the Best Fit
Education & Experience
- High school diploma or equivalent required
- Associate’s degree in healthcare administration, Business Administration, or related field preferred
- Minimum 1-2 years customer service experience, healthcare setting preferred or call center experience
- Minimum 3 years of DME (Durable Medical Equipment) healthcare experience required
- Previous experience in healthcare, insurance, medical billing, or patient services preferred.
Preferred Qualification
- Healthcare or medical office experience beyond DME
- Bilingual capabilities
- Customer service or healthcare administration certification
- Experience with ACT, Vent, NPWT, and specialized DME equipment
- Advanced knowledge of insurance verification and prior authorization processes
- Medical scheduling systems experience
- Experience working in after-hours or call center environments
- Leadership or training experience in healthcare settings
Work Environment· Type: Full-time · Schedule: After Hours · Work Location: Remote · Physical Requirements: Each role has a unique set of physical demands and work environment(s) that an employee will encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disability(s) to perform the essential functions. For more detail surrounding these requirements please inquire upon application selection.
Compensation· Compensation is based on experience, location and role level
Total Rewards & Benefits Program
· Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
· 401(k) with company match
· Paid Time Off Plans including 6 paid holidays
· Employee Stock Purchase Plan
· Paid Parental Bonding Leave
· Short and Long-term Disability Insurance
· Life and AD&D Insurance
· Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
· CVS Minute Clinic and Teledoc access· Spousal Advantage Reimbursement Plan
· Identity Theft Protection and Legal Plan*Applicable waiting periods apply
APPLY HERE: After Hours Patient Service Representative
Customer Support Representative
Job Details
Boom Entertainment is redefining the way fans engage with sports through innovative, high-quality sports products. Our flagship app, Boom Sports, delivers a fast, fun, and accessible Daily Fantasy Sports experience that’s open to players of all skill levels. To date, players on Boom Sports have won close to $100 million in prizes, and our user base continues to grow as more fans choose Boom as their go-to place to play.
Boom is a small team with high standards. We move fast, operate with urgency, and expect high ownership. You will be trusted to figure things out, spot issues early, and drive solutions without heavy process or close oversight. If you want responsibility and work that has real impact, Boom can be an excellent fit. If you prefer a slower pace, highly defined tasks, or being told exactly what to do each day, Boom may not be the right environment.
We are seeking a fully remote Customer Support Representative. Schedule flexibility is important, as shifts may vary. The initial schedule will be Sunday through Thursday, 11:00 a.m. to 7:00 p.m. ET, with the possibility of changes over time.
This is a contract-to-hire role (U.S.) or an international consultant position (outside the U.S.).
- For international candidates: Compensation will be set in line with competitive local market rates for this role and level of experience.
Responsibilities:
- High volume live Customer Support for contest entrants via email and live chat feature – Zendesk and Intercom
- Handling support requests and escalating them to the appropriate parties
- Monitor for critical site issues and escalate to the proper channels to ensure a speedy resolution
- Resolve contest inquiries regarding sporting rules & account and billing inquiries from users
- Requests include: verifying user identities during sign-up, gameplay questions, the status of withdrawals, and more
Qualifications:
- 2+ years of experience in a customer support or operations role (sports, tech, start-up, a plus)
- Proven ability to handle high-stakes, time-sensitive customer inquiries with empathy and professionalism, particularly in real-money or high-engagement environments
- Knowledge of and enthusiasm for sports, sports gaming, and technology are a must
- Knowledge of online gaming fraud, payments, gaming tools, systems, and reports is highly preferred
- Demonstrated curiosity and initiative in using AI tools to improve speed, clarity, and quality of work.
- Ability to work autonomously, prioritize effectively, and make sound decisions in a fast-paced remote environment
- Must be located in one of the following time zones: EST, CST, MST, or PST
- Experience working with Customer Support tools like Zendesk and Intercom
- Outstanding written communicator
- Collaborative, team-oriented mindset
- Strong internet connection and reliability
This role is not for you if:
- You prefer a steady state job where priorities rarely change.
- You want highly detailed instructions before starting work.
- You are uncomfortable owning deadlines and accuracy without close oversight.
- You do not enjoy improving processes, documentation, and structure where gaps exist.
APPLY HERE: Customer Support Representative