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Maximus is currently hiring for Exam Schedulers to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Exam Scheduler is responsible for scheduling Compensation and Pension (“C&P”) medical exams, for Veterans and Service Members, with trained VES providers. Additionally, they maintain close communication and build rapport with providers to capture exam availability, and build a relationship of trust and confidence.

– Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity.

– This position will require 5 weeks of training, Monday – Friday 8AM-5PM Central Time with no absences allowed, starting Monday 8/17/2026.

Essential Duties and Responsibilities:

– Search for veteran cases within assigned regions using company software. Monitor and manage cases on a daily basis.

– Communicate with providers via phone or email to check availability and schedule examinations.

– Coordinate with traveling providers as needed for examinations.

– Make per diem reservations as necessary.

– Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.

– Ensure compliance with the Deliver Act regarding gender preferences.

– Notify veterans of any scheduling changes from providers/facilities.

– Schedule additional exams based on last-minute requests from the QA department.

– Adhere to allotted exam times.

– Accurately enter exam type, mileage, and relevant time zone when scheduling.

– Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.

– Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.

– Manage provider block times in company software as necessary.

– Ensure correct CSR assignment of schedulers to cases.

– Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.

– Prioritize scheduling according to VA and VES expectations.

– Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.

-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.

– Follow up with providers and facilities regarding delayed report submissions.

– Request no-show fees and bonuses for providers when applicable.

– Participate in meetings addressing regional challenges and updates from leadership.

– Assist fellow schedulers during periods of decreased volume in the assigned region.

– Report on current events that may affect scheduling or examinations already scheduled.

– Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).

– Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.

Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New Hires will not be exempt from using company provided equipment.

Home Office Requirements using Maximus provided equipment:

– Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)

– Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

– Private work area and adequate power source

– Must currently and permanently reside in the Continental United States

– In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is NOT permitted, and you are required to remain at your designated home location for all work activities.

Minimum Requirements

– High School diploma or GED required.

APPLY HERE: Exam Scheduler – Veterans Evaluation Services

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It’s fun to work in a company where people truly BELIEVE in what they are doing!

We’re committed to bringing passion and customer focus to the business.

Job Title: Customer Service Representative
Company: VXI Global Solutions
Location: Remote (Work from Home) – California Residents Only
Job Type: Full-Time (40 hours/week)
Hourly Rate: $16.90/hour

About Us

At VXI Global Solutions, we’re a passionate team dedicated to tackling some of the most challenging financial services and technology issues. We foster an open, collaborative, entrepreneurial, and fun work environment where diversity and innovation thrive. Every customer interaction is an opportunity to delight, engage, and inspire.

What You Will Do

As a Customer Service Representative, you will:

Serve as the primary contact for customers via inbound phone calls.
Address inquiries about the program and troubleshoot issues with customers’ online portals.
Strive for first-call resolution to provide exceptional customer service.
Use problem-solving skills to identify root causes and find solutions using company tools.
Meet quality, schedule adherence, and call handling time standards.
Mentor and guide less experienced team members as needed.
Perform other related duties as assigned.

What You Bring

High school diploma or GED required.
Minimum 6 months of customer service experience.
Ability to navigate multiple screens and multitask efficiently.
Excellent communication skills.
Willingness to learn and receive feedback.
Proficiency with computers, including Microsoft Office Suite.
Ability to adapt to new technologies quickly.
Typing speed of 25 WPM with 95%+ accuracy.
Comfortable appearing on live video calls in a distraction-free workspace.
Ability to work independently and collaboratively in a team environment.

What We Offer

$16.90/hour pay rate.
Full-time, 40-hour workweek schedule.
100% paid training with ongoing refreshers.
Optional medical, dental, vision, and life insurance benefits (effective after one full calendar month).
Referral program: Earn $20 per paycheck for every referral hired, with no cap!
Discounted cell phone plan via T-Mobile: $25/month for unlimited talk, text, and data. Up to 5 lines available.
Opportunities for professional growth and advancement.
The convenience and benefits of 100% remote work-save time, money, and reduce environmental impact.

Remote Work Requirements

Internet access via cable or fiber provider.
Minimum upload speed: 5 Mbps.
Minimum download speed: 10 Mbps.
Ethernet connection to internet source required.
Dedicated, secure office space with no visible monitors to outsiders.
Quiet environment where customer conversations cannot be overheard.

APPLY HERE: Remote – Customer Service Representative (California Residents Only)

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Concierge Specialist

Job Details

Schedule: 11:30am – 8pm EST (Preferred), 10:30am – 7pm EST (Open to, if necessary).

Please note that for the first 60-90 days of training, it will be 9:30am-6pm EST

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

What You’ll Do:
As a Health Concierge Specialist, you will become an expert in Drug & Health Services within our Clinical Concierge Team. You’ll work directly with clients to manage and support drug and occupational health programs, coordinate and schedule services for candidates, and assist them throughout the process. Responsible for effectively communicating with internal and external teams to ensure smooth, efficient experience. This role requires a proactive, customer focused approach, where you will play a key part in providing exceptional service and support to clients and candidates alike.

This is a 100% fully remote position (Work from Home) based in the United States.

Responsibilities:

Be the dedicated point of contact for a client and their candidates needing assistance on Drug and Occupational Health screening requests
Understand candidate needs and provide them with tailored solutions by researching and calling collection sites and clinics
Facilitate calls, send emails, texts, or use Salesforce to answer all internal/external inquiries 
Register applicants for appropriate services and ensure successful completion of those services.
Data entry of laboratory results, physical examinations, and breath alcohol tests  
Troubleshooting technical issues related to drug order fulfillment and operations

What You May Need to be Successful:

Customer focused attitude and mentality with attention to detail
Advanced computer skills (Microsoft Office Suite, Internet Searches, Database Lookups)  
Excellent time management and organizational skills to handle multiple priorities with accuracy  
The ability to manage multiple priorities using time management and organization skills  
The skills to work independently to follow directions as established by company or customer  
Are energetic, self-motivated, and detail-oriented  
Collaborative team player, comfortable working with diverse individuals both locally and remotely
Willingness to work overtime when needed.

Additional Skills and Knowledge

High School Diploma or GED required. Preferred: Associate degree in a related field or 2 years of relevant work experience
Have 1-year Client Service/Support experience 
Proficient in reading, writing, and speaking English
Reliable and punctual, with a strong work ethic

APPLY HERE: Concierge Specialist

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Customer Service Specialist

Job Details

Why You’ll Love Working Here

At Ferrellgas, we’re committed to supporting our team with benefits that promote health, financial security, and personal growth:

Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
Employee Perks: Referral program, employee discount programs, and propane savings

Responsibilities

Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Works with customers daily to sustain and improve business relationships.
Ask probing questions to identify customer issues or concerns.
Ensure accurate account maintenance and updating of account information.

Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions
Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers.
Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions.
Can handle basic de-escalation of customer situations by following our customer complaint resolution policy.
Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone.
Support the set-up of new customer accounts.
Meet or exceed minimum performance standards outlined in company policy.

Qualifications

High School Diploma or equivalent.
1 or more years of customer service experience.
Exceptional customer service and negotiation skills.
Strong organizational skills with typing and data entry experience.
Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
Proficient in Microsoft Office including Excel, Word, and Access.
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
Applicants must not now, or any time in the future, require sponsorship for an employment visa.

APPLY HERE: Customer Service Specialist

Seasonal Team Member Customer Care

Job Details

At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers.

We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun.

Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you’re starting out or leveling up, Academy is a place where fun can’t lose!

Education:

High school diploma or equivalent required

Work Experiences:

• 6+ months experience in a customer service-related role required
• Experience in an Omni Channel Contact Center environment preferred
• Previous Work at Home experience preferred

Skills:

Strong written and verbal communication skills, with the ability to interface effectively with individuals, both internally and externally
Maintain the customer’s perspective as a driving force behind activities
Strong analytical, problem solving and creative thinking skills
Ability to effectively prioritize workload in a fast paced, frequently changing environment while remaining detailed and organized
Proficiency with relevant computer applications (e.g., Google Chrome, Oracle Service Cloud, Order Management System, Workday, Kronos)
Ability to toggle multiple web browsers, with dual monitors
Excellent keyboarding skills
Self-motivated and able to work independently and within a team setting
Knowledge of customer service principles and best practices
Familiarity with Academy’s product lines preferred
Bilingual (Spanish and English speaking) a plus

Responsibilities:

Answer incoming customer contacts (calls, chats, emails) in a professional manner
Respond to customer inquiries through multiple channels, as needed
Research and troubleshoot problems and provide resolutions by using available resources
Provide customers with product and service information
Identify and escalate priority issues
Follow-up with customers, when necessary
Document customer contacts, as required
Develop a thorough understanding of Academy policies, procedures, and safety rules
Duties may change; team member may be required to perform other duties as assigned

Home Office Requirements:

Internet

Broadband internet connection (Cable, DSL or Fiber) must be in place before starting.
No wireless internet connections may be used (the computer must be connected via a wired, network connection to either a hub or directly to a broadband modem)
Speed: Minimum download speed of 5.0 MBPS (preferably 75+)
At least 4 GB of available RAM
Data Usage 1024 GB (1 Terabyte)

Hardware

1 compatible headset, two monitors, keyboard, mouse, ethernet cord and a computer system will be provided

Environment

Work atmosphere must be free from noise, including but not limited to; televisions, audio equipment, pets, children, etc.

Physical Requirements & Attendance:

Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
Available to work weekends and all holidays except for Christmas Day

APPLY HERE: Seasonal Team Member Customer Care

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