**IMPORTANT NOTE: Work-from-home jobs fill quickly. While the positions linked below were active at the time this video was published, they may close with little to no notice. Please apply immediately if you’re interested. If a link doesn’t work, it likely means the job has been filled. For even more frequently updated job opportunities, check out my Mega List of Jobs or join Extra Leads Club (links below!).**
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TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our highly skilled team of over 3,000 professionals to deliver innovative solutions for our insurance carrier partners and provide consumers with a best-in-class experience.
We work with some of America’s largest insurance brands to attract, educate and connect with consumers. Our diverse team of analysts, writers, engineers, designers, business leads, data scientists and sales professionals all work together to create thoughtful, data-driven and effective marketing, technology, sales and servicing strategies. These efforts have resulted in TRANZACT earning recognition and winning awards from some of the biggest names in the industry.
When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments, and love to succeed together. Our culture rests on a simple principle – “Be Real” – that means being genuine, keeping your word, and having the courage to make tough decisions. Our “Be Real” values resonate and are meaningful to us. We are entrepreneurial, fast paced and empower our people. We know how to make things happen and know that our people are always the source of our success.
If you LOVE a challenge and have a great personality, we want you to join our team of Insurance Sales Agents at our Work From Home site. We provide full-time inside sales positions working with some of the most widely recognized and respected insurance brands in America. Our typical first year Sales Agents earn $50,000 – $70,000 per year including uncapped monthly bonuses.
• No Cold Calling
• $18 Per Hour Plus No Limits on Monthly Sales Bonuses!!
PLUS: A guaranteed earnings floor of $20/hour for your first 90 days (or through October 1st, whichever comes first) — paid as a top-up between what you earned and that guarantee.
• Paid Training
• Paid Time Off and Holidays
• Professional & Fun Culture
• Full Benefits
The Sales Agent typically holds Health and/or Medicare Supplement insurance license and works directly with consumers to help them obtain new policies. This position works in a call center setting and reports to the Performance Manager.
Responsibilities:
• Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect’s circumstances
• Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies
• Calculates and/or quotes premium rates for recommended policies
• Develops and maintains thorough product knowledge
• Demonstrates a high degree of integrity and follows compliance/quality assurance requirements
• Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications
• Follows scripts and designated sales processes to complete sales in a compliant and effective manner
• Participates in training and coaching on an ongoing basis to maintain and improve performance
• Other duties may be assigned
Qualifications:
• Exceptional communication and people skills
• Drive and motivation to maintain and increase production levels
• An active applicable resident insurance license in the state in which you reside
Supervisory Responsibility:
• This position has no supervisory responsibilities
Required and/or Preferred Education and Experience:
• Valid applicable resident insurance license
• Accountable for maintaining good standing with state department(s) of insurance and any other applicable regulatory agencies
Must not be actively appointed with Humana.
Position Type/Expected Hours of Work:
• This is a full-time position
• Days and hours of work are typically Monday through Friday from 8am to 9pm; however, they may be Monday through Sunday from 7am to 12am during open enrollment and high-volume periods.
• Hours average 40 hours per week during regular operations
Bilingual (Spanish/English) licensed agents encouraged to apply
APPLY HERE: Licensed Health Insurance Sales Agent – WORK FROM HOME
APPLY HERE: Call Center Representative – Full-Time
RCM Healthcare Call Center Representative
Job Details
Pay: $15-$15.50 per hour
Needed Coverage: Monday- Friday, 9am – 5:30 pm EST
Job description: RCM Healthcare Call Center Representative
Join the LEC Team where connection, fun, and flexibility meet great customer service!
Leading Edge Connections, LLC is a full-service contact center built around people and performance. Our teams thrive on collaboration, innovation, and heart, because great results come from great people.
Do you love helping others, problem solving, and working from home? Then let’s get to the details!
Day-to-Day Project Tasks:
- Support customers via CRM tools.
- Accurately document interactions and follow up on open issues.
- Identify trends or recurring issues and share insights with the team.
- Deliver quick, thoughtful, and empathetic resolutionsWhat We’re Looking For:
- Previous CRM experience required
- Strong typing, multitasking, and communication skills.
- Confident, positive, team-oriented attitude and a love for helping people.
If you’re ready to join a team that values energy, excellence, and connection, apply today and let’s make great customer experiences together!
Qualifications:
- 1-3 years call center experience required
- Technical experience strongly preferred, experience in current CRMs
- Ability to type 30 wpm with 90% accuracy or above consistently
- Strong messaging communication skills, active listening abilities
- Ability to work independently and utilize resources to resolve customer issues
- Great understanding of text and chat acronyms
- Have excellent grammar, but also know when to use the lingo
- Committed to meeting client metrics & goals/ability to implement actions for improvement
Hardware/Software Requirements
- To be successful in this role, you must have your own computer and home office setup that meets the following minimum specifications:
- Personal computer (laptop or desktop only; no Chromebooks, MacBooks, iPads, netbooks, or tablets).
- Processor: Intel® Core™ i5 5200 series or greater; all computers must have at least 4 performance cores.
- Example: A 10-core computer with only 2 performance cores does not meet this requirement.
- Please check your system settings to confirm.
- Memory: 8GB RAM minimum; Windows 10 (64-bit) or higher.
- Display: Screen resolution of 1280×768 or higher; dual monitors required for efficiency.
- Internet: Reliable high-speed internet with a wired Ethernet connection (hardwired to router).
- Audio: USB noise-canceling headset.
- Security: Up-to-date antivirus software with a recent scan completed; firewall must be enabled
- ** Must have a wired USB headset with a microphone ** (Please use this in your interview)
Must have a High School Diploma or equivalent
Responsibilities
- Express genuine empathy and concern for your customers’ issues and address as if they were your own
- Answer, evaluate and prioritize requests from customers having questions or experiencing problems with services or account information
- Ability to identify high-risk customer situations and escalate appropriately without hesitation
- Able to keep up with multiple CRM systems at a time
- Accurately document all required information and call details in the system
- Respond to and resolve open issues in an appropriate timeframe
- Ability to identify trends related to systems, platforms and/or customers and escalate appropriately to management
- Ability to multi-task using multiple systems
- Skillfully change from one task to another without loss of efficiency or composure
- Be available at your desk, maintaining punctuality and fulfillment of hours selected
- Remain positive and professional in all customer interactions
- Flexibility to cross train as requested
Job Type: -1099 Independent Contractor
APPLY HERE: RCM Healthcare Call Center Representative
Customer Service Representative Job
Job Details
This position is remote. We prefer candidates who live in a state where we currently operate.
PURPOSE: Enhance Guest experience by delivering the BEST service to our Guests and supporting the achievement of Hair Cuttery Family of Brands’ strategic business goals.
SCOPE: Provide exceptional customer service through effective communication and problem-solving, ensuring seamless appointment bookings, timely responses to guest inquiries, and efficient coordination with the operations team to resolve conflicts. Utilize in-house tools to track and report on guest service metrics.
ESSENTIAL JOB RESPONSIBILITIES:
- Respond to guest inquiries via text and other communication channels in a timely, professional, and empathetic manner.
- Book, manage, and confirm guest appointments using the in-house scheduling system.
- Handle guest inquiries and issues, coordinating resolutions with cross-functional teams to ensure guest satisfaction.
- Collaborate with the operations team to address and resolve guest conflicts effectively.
- Utilize in-house reporting tools to track and measure guest service performance, providing regular updates to the Digital Marketing Manager.
- Maintain accurate records of guest interactions, appointments, and resolutions.
- Continuously identify opportunities for process improvements and report insights to the Digital Marketing Manager.
- Perform other role-related duties as assigned by leadership.
REPORTING RELATIONSHIPS: Reports directly to Customer Service Lead
The above statements are only guidelines intended to describe the general nature and level of work being performed by the incumbent assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
EXPERIENCE
- Prior experience in customer service or related roles preferred.
- Familiarity with scheduling and customer relationship management tools is a plus.
- Proficiency in POS or appointment booking software like Zenoti is a plus.
- Ability to learn and maintain various operational systems.
- Any certification in Google-related products like Google Analytics a plus
OTHER REQUIREMENTS: [e.g., holidays, after-hour and weekend work may be required].
- After-hour and weekend work may be required.
- Must have own Home Office equipment.
- Must have available in-home office set up the following items to perform job functions:
- Internet
- Power/Electricity
- Web camera for virtual meetings
APPLY HERE: Customer Service Representative Job
