**IMPORTANT NOTE: Work-from-home jobs fill quickly. While the positions linked below were active at the time this video was published, they may close with little to no notice. Please apply immediately if you’re interested. If a link doesn’t work, it likely means the job has been filled. For even more frequently updated job opportunities, check out my Mega List of Jobs or join Extra Leads Club (links below!).**

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Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing – and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.

You will…

Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role)
Support our field’s peak season that starts building around February
- During peak season you can expect heavy call volume
Manage the customer relationship to ensure best in class service
Identify opportunities for cross-selling and up-selling
Assist customers by offering remedies to retain business
Use different gamification tools to measure performance

We Offer…

Variety of Schedules (Schedule may include nights, weekends, and holidays)
Four-week quality Training Program that will equip you with the skills and knowledge to be successful.
Gamification methods to measure performance and increase engagement virtually
Great pay and incentives (min $16.73 hour plus 3% sales commission)
401(k) plan with company match, employee stock purchase plan
High performance and reliability could lead to regular, full-time employment, when available, based on business needs

Why Orkin?

Founded in 1901, Orkin Pest Control is a global residential and business service provider
Consecutive years of improved earnings with over 2 million customers
Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA
Orkin’s Contact Center is a high energy, fun and collaborative work environment with strong management

Are you ready to be an Orkin Pro?

Qualifications

What’s required

High School/GED
1 – 2 years customer service experience within or outside a call center
Completion of a Culture Index assessment
Verification of internet speed
Ability to pass a computer assessment
We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law

Work from home requirements

Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
A workspace with adequate furnishings (e.g., a desk and chair) and lighting
Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem
Must reside within commuting distance of greater Charleston, SC metro area

What you will need

Excellent interpersonal and communication skills
Strong computer skills in various software and web-based applications
Proficient in Microsoft Office
Comfortable working in a high-volume role
Excellent customer service soft skills such as empathy
Ability to prioritize tasks and manage time efficiently

APPLY HERE: Customer Service Agent_Seasonal

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Assist federal employees, retirees, and military personnel with plan enrollment, account setup, general plan questions, and site navigation—all from home. This short-term seasonal role is a great way to get started with Working Solutions, with the highest call volume during open enrollment (November 9 – December 14). If you’re a good fit, you may have the opportunity to continue with another program afterward.

Why Become a Working Solutions PRO?

Work from Home: Ditch the commute and enjoy the comfort of home.
Flexible Hours: Set your own schedule and work when it’s convenient for you.
Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
Supportive Environment: We’re here to help every step of the way!

Application Process:

Create Profile (filling out the apply fields at the bottom of this page)
Complete Assessments (only one-attempt is allowed)
Pass PC Scan (must be on a computer, not mobile device)
Record Video Interview (can re-record as many times as needed)
For more details, check out our Application Guide

The contracted rate is $0.28 for English and $0.31 for Spanish per Customer Interaction Minute (CIM).
$16.80 – $18.60 (hourly equivalent)
Contractors will be provided a prorated minimum of 54 minutes per productive hour.
This program also has incentives available beyond the per-minute rate.

APPLY HERE: Benefits Enrollment Representative (Seasonal) – Remote

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Remote Processing Specialist

Job Details

The position is remote and can be located anywhere in the US the job is posted.

We’re looking for a talented individual…

To join us as a Processing Specialist I for Integrated Customer Services! In this remote role, you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately.

Responsibilities:

Data entry and validation of energy rebate requests
Consistently meet outlined Key Performance Indicators (KPIs)
Contribute to process improvements in a team-based environment

Expectations:

Maintain 90% or greater production standards, an accuracy rating of 99%, and minimize critical errors per month
Follow outlined standard operating procedures to ensure success
Maintain a high level of professionalism
Develop new skills for new programs and tasks to meet utilization goals set by Supervisor

Qualifications:

Previous experience in data entry a plus
Resourceful and inquisitive with high energy
Strong organizational skills. Experience with Microsoft office applications a plus
Flexibility with schedule; split shifts may be required as needed Schedule may change with minimal notice. May be asked to work evenings and/or Saturdays a times of increased volume

Remote Work Requirements:

We provide a laptop, software, and all necessary equipment

Home Internet requirements:

Internet speed that meets our minimum standard:

10 Mbps upload / 20 Mbps download / 99% latency
Google: ‘free speed test’ if you are unsure
Ability to hardwire internet, plug directly into router

Environment:

Dedicated home office space, free of personal disruptions
Two power connections
You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours

Compensation:

$16 / hour + $65 / month internet stipend

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

APPLY HERE: Remote Processing Specialist

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Technical Assistant (Remote)

Job Details

Responsible for providing customer service and clerical support to assist Producers and service team in supporting existing accounts and soliciting new business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sets-up prospect and customer files; sets-up and process dead files; conducts miscellaneous filing;

Answers telephone and routes calls to others; operates fax machines, scanners, printers and copiers;

Assists service team with assembly of marketing materials, proposals and presentations for prospects
and customers;

Inputs prospect and customer data into applications;

Provides word processing assistance as required;

Inputs information into agency management system;

Maintains inventory and coordinates ordering of all commonly used office supplies;

May conduct agency billing and processing check requests;

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);

Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

High school diploma or equivalent combination of education and experience

Up to 2 years related work experience

SKILLS

Good verbal and written communication skills

Good customer service skills, including telephone and listening skills

Good problem solving and time management skills

Intermediate typing skills (30-35 wpm)

Ability to work within a team and to foster teamwork

Ability to prioritize work for multiple projects and deadlines

Proficient in Microsoft Office Suite

APPLY HERE: Technical Assistant (Remote)

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Import Specialist II

Job Details

This is a remote role, supporting our New York team, that follows a Monday through Friday schedule of 8:00AM to 5:00PM EST.

The primary responsibility of this position is to process and integrate customer data, assisting with the movement of goods between international borders.

Job Description:

Serves as the customer service liaison between the company and the customer(s)
Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, classify/release and reports), including PGAs.
Traces shipments and re-routes freight accordingly.
Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
Prepares import documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
Cross-trains in additional responsibilities.
Handles confidential information.
Has experience specific to client submission requirements and clearance of specific commodities
Opens files, enters notes, information and document requests in corporate systems
Reviews documentation or issues documents to meet government regulations and carrier regulations
Convert and verify shipment weight, volume and foreign currency
Sends information/document requests to company’s employees, suppliers, service providers and/or U.S. government agencies as needed
Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
Maintains communication with customers, carriers and vendors
Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
Coordinates pick-ups and invoices files
Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
Handles accounting processes accurately and in a timely manner
Performs additional duties as assigned by management.

Required Qualifications:

High school diploma/GED
3+ of recent customs brokerage experience

The hourly compensation for this position ranges from $20.00 to $30.00, depending on experience and education.

*To ensure competitive and equitable compensation, pay may vary based on the candidate’s regional market compensation rates.

APPLY HERE: Import Specialist II

Service Desk Specialist

Job Details

Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries.

Our goal is to enable the life sciences industry’s use of data, modeling, and analytics to make better decisions across the various phases of discovery and drug development. Our software and scientists incorporate modern advances in scientific understanding, drug development experience, data analysis, and AI resulting in significant opportunities to decrease the cost and increase the probability of success for new drug approval and commercialization.

As a Service Desk Specialist at Certara, you are responsible for the delivery of high quality and timely responses to our customers and users. Under the direction of the Support Lead, you’ll collaborate closely with our internal teams to distribute issues and requests to appropriate resources for efficient resolution and drive a positive customer experience in each interaction with our Service Desk.

Responsibilities

Monitor, triage, and respond to all the tickets created internally and externally
Follow through each ticket from creation to true resolution
Advocate on behalf of customers to ensure their ideas and feedback are communicated and responded to accordingly
Contribute to the management of the end-to-end support process and continue to find opportunities in order to improve customer experience
Collaborate closely with other teams, i.e. Product, Engineering, QA, Customer Success
Maintain the technical user knowledge center by documenting best practices
Inform Product on feature ideas and help prioritize tickets
Notify Product when customers consistently struggle in specific areas
Escalate to Customer Success Managers when there are potential risks

Qualifications

• 1+ years of experience in a customer facing application support role
• Have strong experience with ticketing and CRM software such as JIRA
• Have ability to independently drive a positive customer experience by quickly responding to and resolving incidents/requests
• Have strong communication and collaboration skills
• Be able to get things done efficiently
• Experience working within software development and understanding of the Software Development Life Cycle (SDLC method)
• Proven track record of developing and meeting/exceeding SLAs and Support Desk deliverables
• Ability to conduct research into a wide range of technical issues
• Strong interpersonal, communication, writing, presentation and facilitation skills
• Detail-oriented, with exceptional follow-through and superior organizational skills
• Ability to communicate with technical teams (e.g. developers and engineers) effectively to drive effective issue resolution
• Experience in working on multi-client projects with competing priorities

Candidates who live on the East Coast of the United States

APPLY HERE: Service Desk Specialist

Telephone Counselor Associate (Remote – Texas Residents)

Job Details

***Candidates must reside in Texas to be considered for this position.***

Successful candidates will start employment with TRS effective October 15, 2026, and must report in-person to our Austin Mueller office that day for New Employee Orientation.

As part of the interview process, selected applicants will be asked to complete a pre-interview assessment along with a short video interview. The assessment and link to the interview will be emailed to the applicant. Instructions for each will be included in separate emails. If selected, final candidates must be available for an extended virtual interview and call simulation.

Telephone Counselor Associates provide benefit counseling services to members and others in an on-the-job training environment and will proactively work with the Contact Center team, Pension Services staff, and agency employees.

Telephone Counselor Associates participate in a formal classroom training program and spend time with an on-the-job training (OJT) coach before answering phone calls on their own. During the initial classroom training, work hours are 8:00 AM (CST) to 5:00 PM (CST), Monday through Friday. Member Services hours of operation are 7:00 AM (CST) to 6:00 PM (CST). After training, regular shifts may begin between 8:30 AM (CST) and 9:30 AM (CST), based on business needs, and include a 30-minute lunch. Closing requires handling calls remaining in queue after 6:00 PM (CST).

WHAT YOU WILL DO:

Benefit Counseling
• Participates in the TRS Benefit Counseling training program.
• Counsels members and assists school district officials regarding the full range of TRS benefit options.
• Explains benefit options, including eligibility requirements and limitations, and provides general information and referral services on related benefit programs such as Social Security and Medicare.
• Resolves and responds to telephone inquiries and complaints.
• May research and resolve complaints and problems regarding service and disability requirements, projected benefits, health benefits, refunds, death benefits, purchase of special services, post retirements, district reporting requirements, agency forms, and other issues.
• Determines and explains benefit options and associated taxes.
• Determines, recommends, and implements appropriate actions to resolve issues and process member requests, including informing and making recommendations to members and school district officials on necessary measures.
• Interprets and explains applicable TRS rules, regulations, policies, procedures, processes, and forms.
• Receives and processes requests for informational booklets and forms.
• Documents and maintains member records by updating information into the computer database, including collecting and recording accurate notes for member files.

Performs related work as assigned.

WHAT YOU WILL BRING:

Required Education
• High school diploma or GED.
• Education and experience may substitute for one another.

Required Experience
• One (1) year of full-time experience in a call center, contact center, banking, accounting, claims processing, benefit processing, or other customer service related experience involving interpreting, applying, and communicating complex laws, regulations, and policies.
• Navigating and using computer systems and applications, such as Microsoft Office and virtual meeting software.

Preferred Qualifications
• Associate’s or Bachelor’s degree from an accredited college or university.
• Experience interpreting, applying, and communicating complex laws, regulations, policies, and procedures.
• Experience providing in-person customer service in financial services, pension benefits, or health insurance.
• Experience with Claims processing or benefits processing.
• Bilingual in English and Spanish.

Knowledge of
• TRS benefit programs.
• Modern office practices, systems, and equipment.

Skill in
• Interpreting, explaining, and applying complex laws, regulations, policies, and procedures.
• Planning, organizing, and prioritizing work assignments to manage a high-volume workload in a fast-paced and changing environment, completing detailed work accurately.
• Analyzing problems and devising effective solutions.
• Using a computer in a Microsoft Windows environment with word processing, SharePoint, and other business software.
• Effective written and verbal communication, including telephone communication and active listening skills.
• Providing quality customer service.
• Efficiently and accurately documenting information into various computer systems.

Ability To

• Provide member support by telephone and written channels, including secure messages, for prolonged periods, in a high-volume contact center environment.
• Establish and maintain harmonious working relationships with co-workers, agency staff, TRS members, school district officials, and other contacts and work effectively in a professional team environment.
• Work occasional overtime, weekends, or extended hours as needed to manage the team workload.

APPLY HERE: Telephone Counselor Associate (Remote – Texas Residents)