• High school education required

• 1 year of customer service experience

• 1 year of sales experience required

• Must have access in the remote working environment where you can hard-wire ethernet connection that runs an 20 upload and 30 download speed. As part of the interview process, you will be required to demonstrate that you meet this requirement

• Hardwire Internet Connection (at the start of employment)

• Must be a self-starter who can troubleshoot challenges on the fly

• Strong communication skills on the telephone

• Excellent written communication skills

• Ability to multi-task in a fast-paced environment

• Ability to work independently

• Ability to make twenty to twenty-five calls per hour

• High school diploma or equivalent
• Typically, at least 18 months of customer service or related experience

• High school Diploma/GED required. 
• 1+ year of experience in medical insurance verification, healthcare operations, or related field 
• 1+ year of call center or phone-based customer service experience 
• Strong attention to detail and analytical skills for interpreting insurance coverage and data 
• Proficiency in Microsoft Excel and ability to navigate multiple systems simultaneously 
• Working knowledge of HIPAA privacy and security guidelines 

• Native English speaker, Bilingual in English/Spanish a plus.
• Excellent telephone etiquette skills.
• Demonstrated effective organizational, time management, and communication skills.
• Ability to learn, analyze, understand, and convey complex information.
• Proficient with technology, web-based applications, mobile applications, etc.
• Prior Customer Service/Support experience.
• Experience with Salesforce or other CRM’s a plus.

• Must be comfortable working in a highly structured performance-based environment while demonstrating high ethical and confidentiality standards  

• Knowledge of computer and telephone systems and the ability to operate those systems with confidence in a remote environment 

• The desire to establish rapport and credibility with customers, stores and peers with a caring heart and service mindset 

• The ability to read and utilize provided scripting in a conversational and timely manner 

• Demonstrates a high level of empathy and integrity by always doing the right thing  

• Has an upbeat personality and can show an authentic willingness to assist our customers  

• Previous experience working in a contact center or other customer service role  

• 16+ years of age 

• High School Diploma or equivalent, or actively enrolled  

• U.S. citizenship (work sponsorship not available)
• Two forms of valid ID (one must be a REAL ID or U.S. passport)
• Ability to obtain and pass a VA government background check
• Great communication skills and a desire to help others
• Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.)
• Attention to detail and reliable flexibility to work solo and on a team
• Preferred 1 year of call center experience
• General office skills and knowledge of standard office computer equipment

• Minimum of 2 years of call center experience (customer contact center and remote experience a plus)
• High School Diploma or equivalent and prior Sales experience with an excellent customer service background.
• Proficient knowledge of Microsoft Office, Google Drive, Outlook, email systems, Salesforce and the internet
• Excellent phone, writing, verbal and presentation skills.
• Focused, self-motivated and ability to multi-task in a fast paced environment.
• Must possess attributes necessary to become proficient in consultation sales skills and the ability to translate customer needs into Academy solutions.
• Knowledge of online student information systems, preferred.
• Knowledge of the Time4Learning Homeschool curriculum, preferred.
• Required internet speed of at least 7Mbps. A speed test will be conducted.

• 1+ years of call center experience.

• 1+ years of medical/ healthcare experience.

• 1+ years of Data entry experience.

• High school diploma/GED with some claim-related or industry experience (e.g., long-term care, disability insurance) preferred, or equivalent combination of education and experience
• Experience with medical reimbursements for accidents
• Excellent communication skills
• Strong attention to detail and organizational skills
• Self-motivated with the ability to work independently and take initiative
• Strong follow-through and ability to manage processes holistically 
• Proficiency in Excel (i.e. formulas, filters, and data comparisons)

• High School Diploma or GED equivalent required.
• Two (2) years of administrative or office support, administrative analyst, or project/department coordination/support role required.
• 3-4 years of increasingly complex administrative support & project coordination experience preferred.
• Previous experience supporting a Marketing team is preferred if assigned to the Marketing department preferred.
• Previous customer service experience preferred.
• Ability to work independently with drive and initiative but also work well within a teamwork setting.
• Detail oriented and organized with the ability to juggle multiple tasks, prioritizing projects effectively, and maintaining a smooth operational flow within the assigned department.
• Ability to complete tasks with varying priorities under conditions requiring speed and accuracy.
• General knowledge of administrative procedures and standard business office practices.
• Must have strong customer service with client interactions both verbally and written.
• Strong analytical skills, creative conceptualization, collaborative management ability, and oral and written communication skills.
• Demonstrated ability to handle detailed work accurately and quickly, work to deadlines on multiple projects, and to work as a team member in a collaborative and participatory manner, and to interact both in person and over the phone with a courteous and professional demeanor.
• Strong verbal and written communication skills.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand and communicate in English sufficient to perform the duties of the position.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• If in the Business Development department, proficiency in content authoring tool – Captivate; if in the Learning & Development department, the ability to create e-learning courses.

• High school diploma or GED
• Prior call‑center customer service experience preferred
• Strong customer service abilities with clear verbal and written communication
• Familiarity with contact‑management or claims software (e.g., RESPOND 365, XactAnalysis, Symbility)
• Proficiency with Microsoft Office tools, including Word, Excel, and Outlook
• Ability to type at least 30 words per minute
• Comfortable working in a fast‑paced, phone‑driven environment

• One or more years of related experience and/or training preferred.

• Two or more years of Home Healthcare or Medical Office experience preferred.

• Knowledge of insurance reimbursement and authorization process preferred.

• Proficient in using computers and Microsoft Office applications, including Word, Excel, and Outlook.

• Two years college preferred.

• High school diploma or equivalent required
• Bachelor’s degree preferred
• Minimum of 2 years of administrative experience, preferably in a healthcare, insurance, or case management environment

• Degree Required: Associate’s Degree OR equivalent experience
• Years of experience: 1-3 years of related recruiting coordinator experience

• 2-3+ years of technical help desk experience
• Strong customer focus orientation
• Strong problem analysis and problem solving skills
• Effective at implementing processes and procedures
• Strong verbal and written communication skills
• Must be high energy with a results-driven personality
• Ability to form positive relationships
• Like to have – AAPC certification, CPB in Professional Billing

• High school diploma or equivalent
• 2+ years of experience in insurance coverages or related support
• Working knowledge of insurance policies, coverage, and claim adjudication processes
• Experience investigating, resolving, and following up on claim issues
• Strong communication and customer service skills with the ability to manage high-volume phone work
• Ability to maintain accurate records and ensure compliance with regulatory requirements

• 1+ year of Customer Service experience (Helpdesk experience preferred)

• Background in restaurant or call center environments

• Strong problem-solving and communication skills

• Solid typing skills and working knowledge of Windows OS

• Reliable broadband/fiber internet and access to a backup work location

• Networking experience a plus

• AAS in electronics tech or computer science a plus

• A+ or Microsoft certifications a plus

• 1+ years of technical support experience.
• Prior experience and understanding of Android, Apple, Mac, PC technology and operating systems.
• An outside-the-box thinker and problem solver, able to diagnose problems even when there isn’t a manual.
• Ability to work 40 hour work-week.
• Excellent oral and written communication skills.
• Understanding of Payment Processing and Payment devices.
• Flexibility to work weekends/evenings.

• Experience: 1-2 years in a customer-facing role (Support, Retail, or Sales) in a remote, startup environment. 
• Communication: Exceptional oral and written skills. You can explain complex topics in a way that is easy to understand.
• Tech-Savvy: Familiarity with support ticketing systems (like Zendesk, Freshdesk, or Salesforce) and the ability to multitask across several tabs and tools.
• Empathy: A genuine passion for helping people and a desire to support small business owners.
• Reliability: Ability to work a consistent schedule of 8:30 am – 5:00 pm CST, Monday through Friday.

• Minimum of 2 years of experience in a high-volume customer service contact center environment, preferably within the travel, hospitality, or transportation industries. 
• Exceptional verbal and written communication skills with a clear, concise, and professional telephone manner. 
• Strong active listening skills and the ability to empathize with customer needs. 
• Proven problem-solving abilities and a resourceful mindset to find effective solutions. 
• Excellent organizational skills and attention to detail, especially when managing multiple tasks and complex itineraries. 
• Proficiency with CRM software and Microsoft Office Suite (Outlook, Word, Excel). 
• Ability to work independently as well as collaboratively in a team-oriented, remote environment. 
• Comfortable working in a fast-paced and dynamic environment, adapting to changing priorities. 
• A genuine passion for travel and a desire to create unforgettable experiences for guests. 
• Flexibility to work varied shifts, which may include evenings, weekends, and holidays, as required by business needs. 
• High school diploma or equivalent required; Bachelor’s degree or relevant certifications in Hospitality or Travel are a plus. 

• High School Diploma (or GED)
• 1+ year(s) of customer service experience in any industry, with a high degree of direct customer contact
• Ability to work anytime between the hours of 8AM – 8PM EST, Monday-Friday

• This position is Remote.

• 1+ years of related experience Required.

• Follows established routines under close supervision.

• Self-starter with a strong desire to learn and work independently.

• Excellent listening skills complemented by proficient verbal and written communication.

• Ability to ask probing questions to fully comprehend and support member questions and concerns.

• Ability to multi-task and maintain composure under pressure while maintaining the utmost professionalism and providing a positive member experience.

• Ability to follow procedures, policies, and regulations.

• Strong computer skills, experience working in a Windows environment, using the internet and databases effectively to respond to members needs over the telephone or via electronic communications.

• Coachable, engage in clear and honest dialogue, welcoming open conversations through the exchange of ideas and solutions.

• 1+ years of direct experience in a customer support, customer service, or high-touch service role. 

• Demonstrate exceptional writing skills and the ability to provide information in a clear and concise manner while conveying a warm and friendly tone

• Experience with Zendesk, Salesforce, and/or Chat tools; otherwise you pride yourself on picking up new tools/systems quickly.

• This role requires flexibility to work evenings, weekends, and holidays as part of our regular coverage schedule.

• High school diploma or the equivalent
• Knowledge of supplies, equipment and mechanical parts
• Proficient in relevant computer applications
• Required language proficiency in English and Spanish to effectively communicate with customers
• Experience in call center or customer service environment
• Clerical, word processing and/or office skills
• Excellent customer service skills

• High School Diploma or GED 
• U.S. Citizenship 
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation 
• 2 years of claims review experience 
• Knowledgeable in medical, institutional, and behavioral health claims processes 
• Demonstrated ability to communicate effectively, both verbally and in writing 
• Experience using MS Word, Excel, and Office

• High School Diploma or GED.
• Passing score and certificate of required language issued by approved language testing vendor

• College or University degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts preferred.
• Understanding of call management systems and principles of scheduling an asset. Prior experience in scheduling and planning preferred.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office, NICE IEX required.
• Ability to multi-task, prioritize, and meet timelines on deliverables, strong attention to detail and sense of professionalism and ability to develop relationships 

• Education: High School or equivalent required.
• Experience: 1 year of related experience preferred.
• Skills & Abilities: Ability to work on a team. Computer experience, excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required.

• 1+ year(s) experience in accounting, tax or financial industry preferred; OR  2+ Years of experience with administration and clerical duties  
• College coursework in business administration, finance, accounting, mathematics or related fields preferred  
• Attention to detail is a must   
• Must have familiarity with credit reports, personal and corporate tax returns.  Familiarity with tax transcripts preferred.   
• Must be detail oriented with a strong focus on quality and accuracy  
• Ability to work with colleagues to acquire all required documentation   
• Ability to prioritize and multitask under tight deadlines 
• Ability to interpret complex information and give quality results in an extremely face-paced environment
• Must be service-oriented, customer-focused, a team player, and have a helpful personality
• Excellent communication and interpersonal skills
• Microsoft Office
• Must have strong organizational, critical thinking, and analytical skills, and a keen eye for detail 
• Ability to work at a computer for 8+ hours/day
• Fine motor manipulation using a computer (mouse/keyboard)
• Ability to communicate professionally via video calls
• Travel requirement: All roles require travel during the first 6 months of employment to attend the BHG Oars in Experience. After the initial 6 months, ongoing travel is expected at approximately ~5% annually for periodic team on-sites, team meetings, and cross-functional collaboration.
• Work Authorization: This role is not eligible for employer-provided immigration sponsorship. To be considered, applicants must already possess valid U.S. work authorization that will not require sponsorship now or in the future

• A genuine passion for financial services and working in a customer-oriented environment
• Previous experience in customer service, sales, or financial services (loan processing experience is a plus).
• A proactive, self-starter mindset with the confidence to take initiative and guide clients through the process.
• Exceptional attention to detail and organizational skills with the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Proven ability to set, meet, and exceed performance goals in a deadline-driven environment.
• Comfort working in a fast-paced, dynamic setting where adaptability and resilience are key.

• High School Diploma or Equivalent (GED)- (Required)
• Minimum of 1 year-Related work experience (Required), Minimum of 1 year-Customer Service (Preferred)
• Customer Retentions; Communication; Customer Support Policies, Standards And Procedures; Customer Service

• 1 year of experience in a healthcare, patient-oriented position.
• 1 year of experience in providing customer service.
• Sales experience and history of consistently achieving sales goals/metrics preferred.
• Appointment scheduling experience.
• CNA/MA background is a plus.
• Call center experience is a plus.
• Demonstrated passion for extraordinary patient service.

• Bachelor degree preferred, Associate degree required.
• Minimum of 3 years of high-volume, fast-paced customer service experience.
• Prior Enrollment Services/Admissions or non-durable sales experience a plus.
• Superior organizational, problem-solving, multi-tasking, and time management skills.
• Excellent interpersonal, written, and oral communication skills are required.
• Proficiency with Microsoft Office Suite – Outlook, Word, Visio, Excel, and PowerPoint.

• Minimum of 18 months of experience providing technical support with Microsoft operating systems (ex: DNS issues, Servers, Web Browser, Printer setup, email setup and troubleshooting) in a large volume call center or data center environment via phone walk-throughs and troubleshooting while also using remote access utilities (MS Teams).

• Microsoft Certifications: MCSE, MCSA, CompTIA A+, etc.
• Experience supporting applications in a Windows Server 2012/2016 environment.
• Strong communication skills.
• Strong Customer service skills.
• Team player but self-motivated.
• Attention to detail.
• Willingness to learn.
• Experience working within an alternate office environment (Remote).

• 3–5+ years of experience in Customer Success, Onboarding, Implementation, or Program Management in a SaaS environment

• Experience managing customer onboarding with both technical and operational complexity

• Strong project management skills, with the ability to manage multiple onboarding engagements at once

• Clear communicator with the ability to build trust with both customers and internal stakeholders

• High school diploma required; Associate’s or Bachelor’s degree preferred
• 2-3 years’ experience in a customer service role, preferably in club channels
• Strong computer skills, including proficiency in Microsoft Excel and Outlook; experience working within Sage X3 or other similar ERP system is a plus
• Familiarity with EDI transaction sets
• Able to thrive in a fast paced environment and remain calm under pressure
• Works with a high sense of urgency
• Dependable and results oriented
• Self-directed and able to work well independently or in a team
• Organized with a high attention to detail, accuracy and follow through
• Above average communication skills (written and verbal)
• Strong interpersonal skills
• Skilled in problem solving, research and time management
• Able to multi task

• Previous customer service and/or call center experience

• Strong written and verbal communication skills

• Great problem-solving skills

• Ability to multitask

• Must be able to successfully complete a background check and drug screening

• Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)

• Must have the ability to connect with an ethernet cable to a modem/router

• We are currently NOT hiring in the following geographies, including but not limited to:

  States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA. 
  Metro Areas: Minneapolis – MN, Washington, DC, Denver – CO, Boulder – CO, Edgewater – CO, Flagstaff – AZ. 

• Education and Experience: Bachelor’s degree or High school diploma/equivalent and 1-year general work experience in a call center or customer service-based environment. Knowledge of consumer lending, or new account opening in a financial setting are preferred, but not required.
• Skills: Knowledge of PC applications including word and excel are required. Good organizational skills, the ability to multi-task and attention to detail are required.
• Communication: Requires excellent interpersonal skills, the ability to communicate through multiple channels and the ability to listen to member needs and to advise appropriate Credit Union products and services.
• Location: Remote opportunities in the following states ONLY: MD & DC (Minimum $47,772.01 – $71,658.01), VA, CT, NC, SC, LA, TX, FL; Chicago, IL ($43,088.48 – $64,632.71); Somerville, MA ($45,898.59 – $68,847.89).

• Excellent communication and listening skills with a commitment to customer satisfaction.
• A team player with a positive attitude who stays composed under pressure.
• Self-motivated and goal driven – we love a competitive spirit!
• Prior experience in customer service, sales, or a similar role is preferred but not required.
• Willingness to learn – we’ll train you!

• High School diploma or GED equivalent.
• Or equivalent combination of education and/or experience
• A minimum of 1-year general office or related company experience.
• Equivalent combination of education, service and/or contact center experience.

• Associates Degree

• 3 or more years’ of customer service experience

• 1 or more years’ working with MS Office(Excel, Word)

• Bachelor’s Degree with 0-3 years of work experience. 
• Strong Microsoft Excel experience (Vlookups, Hlookups, pivot tables, VBA) 
• Major in Accounting, Finance or Economics is a plus! 
• Excellent communication skills, both written and verbal. 
• Ability to accurately analyze and interpret data. 
• Exceptional organizational and time management skills. 
• Superior troubleshooting, resolution, and analysis skills.
• Ability to perform complex tasks and prioritize multiple projects. 
• Basic to advanced knowledge of securities and training markets a plus! 
• Previous experience in a high-volume call environment and/or Data Services role is a plus! 
• Experience with Salesforce.com (or other CRM systems), SaaS technology, MS Office, software support is a plus! 

• High School Diploma or its equivalent

• Can type a minimum of 40 wpm

• Comprehend and apply principles of basic math while analyzing data and generating reports

• Good logical thinking and decision-making skills

• Can follow strict timelines

• Communication with all levels of management

• Can work with multiple screens/systems ensuring attention to detail

• Time management skills and can work in a fast-paced environment

• Must read, write and speak fluent English

• Must have good and regular attendance

• Approximate percent of time required to travel: 0%

• Associate’s degree or High School graduate with equivalent experience
• 1-2 years of experience in an office environment, preferably in a high-volume, fast-paced setting
• Computer literacy, including proficiency in Microsoft Office
• Excellent organizational and attention to detail skills
• Ability to work independently in a remote setting and as part of a team
• Reliable internet connection (must be self-provided)

• Must have a minimum of 2 years of experience working with CAS and/or CI
• Minimum of 3 years expert level data entry skills
• Willing and able to work flexible shifts between the hours of 8am-6pm EST, Monday-Friday, to include overtime as needed

• Customer-Focused – A genuine passion for delivering exceptional service.
• Consultative Selling – Skill in upselling while enhancing the overall guest experience.
• Problem Solver – Ability to quickly and effectively resolve guest issues.
• Team Player – Strong collaboration skills and commitment to achieving shared goals.  
• Ability to work fully remote in our contact center.
• Ability to follow a rotating shift schedule, with assigned shifts that will include mornings, evenings, weekends, and holidays to support service needs. 
• Ability to work overtime as needed during peak periods.
• Ability to obtain TICO Certification (Travel Industry Council of Ontario) within the first 60 days of employment; TTC will cover the cost of the first attempt.

• 1-2 years office experience
• Knowledge of Microsoft Office and G-Suite
• Must be organized and able to multi-task
• Navigate Google Calendar and scheduling
• Ability to execute defined processes
• Must be detail oriented, able to effectively manage time, manage multiple accounts and priorities, and the ability to work well in a remote or office environment.
• Must be comfortable interacting with clients and team members
• Must demonstrate an energetic and motivating personality

• Experienced in Service: You have at least one year of customer service experience, preferably in a healthcare setting. 

• Strong Communicator: You explain complex information clearly and maintain professionalism on every call. 

• Organized & Reliable: You can manage multiple member requests while maintaining attention to detail. 

• Comfortable with Systems: Proficient in Microsoft Word, Excel, and call documentation tools. 

• Adaptable & Willing to Learn: Open to training and building expertise in healthcare plans, systems, and regulations. 

• Typically requires a Bachelor’s degree and 0-2 years previous experience.

• High School diploma or general education degree (GED).
• Pharmacy Technician license and Certification (CPhT) as per state requirements.
• Long-term care pharmacy experience preferred.
• Frameworks and Docutrack experience preferred. 
• Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays.

• One year of related experience highly preferred
• Experience using EClinical Works preferred. Meditech or Cerner is a plus
• Experience scheduling for physicians’ offices highly preferred
• You must live within 60 miles of an HCA Healthcare hospital
• This position will require you to be on the phone 95% of your day with incoming calls.

• Strong relationship-building skills and a love for supporting the customer

• Design orientation and a love of weddings and wedding planning

• A calm, professional working environment

• Excellent written and verbal communication skills

• High attention to detail, are organized, and able to follow through

• Experience with Salesforce or other CRM software is a plus

• The ability to appropriately represent the Minted brand on screen with customers

• A Bachelor’s degree or equivalent work experience

• 2+ years of experience working with customers (preferably at a premium brand)

• Minimum 2-3 years of experience in a relevant filed, such as medical record retrieval, call center operations, customer service, collections, or a related area. 
• Ability to learn and understand the litigation process including documentary evidence
• Strong work ethic and goal oriented.
• Excellent written and oral communication abilities
• Extraordinary attention to detail
• Acute research abilities and deductive reasoning.
• Must be able to work in a team and a fast paced environment.
• Proficient in MS Office software and saving/manipulating PDFs (opening, editing,
• combining) (Adobe, Nitro, internet, general windows tasks).

• Previous claims processing or related experience
• Strong keyboard and MS Office skills
• Excellent attention to detail and problem-solving abilities
• Ability to multi-task efficiently
• High school diploma or GED

Required Qualifications

• 6 months of technical and/or call center experience

Preferred Qualifications

• Experience in a help desk/call center environment providing technical support in a retail environment.
• Experience using computer hardware and software applications.

Education

• High School Diploma or GED required or 2 years equivalent experience.